feat(platform): add customer question shortcuts

vehicle-data-platform/apps/web/src/pages/Dashboard.tsx

@@ -1426,6 +1426,43 @@ export function Dashboard({
       onClick: () => onOpenQuality()
     }
   ];
+  const customerQuestionActions = [
+    {
+      question: '这辆车现在在哪里？',
+      answer: `${commandLocatedCount.toLocaleString()} 辆有可用坐标`,
+      action: '打开地图',
+      color: commandLocatedCount > 0 ? 'green' as const : 'orange' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      question: '这段时间跑了多少公里？',
+      answer: dayRangeText(timeMonitorScopeValue.dateFrom, timeMonitorScopeValue.dateTo),
+      action: '查里程',
+      color: 'blue' as const,
+      onClick: openTimeMonitorMileage
+    },
+    {
+      question: '能不能回放轨迹？',
+      answer: `${formatCount(summary?.activeToday)} 辆今日活跃`,
+      action: '轨迹回放',
+      color: 'blue' as const,
+      onClick: openTimeMonitorHistory
+    },
+    {
+      question: '数据能导出给客户吗？',
+      answer: `${formatCount(summary?.frameToday)} 条今日证据`,
+      action: '查询导出',
+      color: 'blue' as const,
+      onClick: openTimeMonitorRaw
+    },
+    {
+      question: '哪些车需要马上处理？',
+      answer: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '暂无高优先级告警',
+      action: '告警事件',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    }
+  ];
   const customerNextActions = [
     {
       level: (summary?.issueVehicles ?? 0) > 0 ? '优先' : '巡检',
@@ -1537,6 +1574,22 @@ export function Dashboard({
                 </button>
               ))}
             </div>
+            <Typography.Text strong>客户常问</Typography.Text>
+            <div className="vp-fleet-question-grid">
+              {customerQuestionActions.map((item) => (
+                <button
+                  key={item.question}
+                  type="button"
+                  className="vp-fleet-question-item"
+                  onClick={item.onClick}
+                  aria-label={`客户常问 ${item.question} ${item.action}`}
+                >
+                  <strong>{item.question}</strong>
+                  <span>{item.answer}</span>
+                  <Tag color={item.color}>{item.action}</Tag>
+                </button>
+              ))}
+            </div>
             <div className="vp-fleet-monitor-time">
               <Space wrap>
                 <Tag color="blue">自定义时间窗</Tag>