feat(platform): prioritize customer vehicle service path

vehicle-data-platform/apps/web/src/pages/Dashboard.tsx

@@ -2634,6 +2634,53 @@ export function Dashboard({
       onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
     }
   ];
+  const customerVehicleServicePathItems = [
+    {
+      label: '地图监控',
+      question: '在线在哪里',
+      value: `${formatCount(serviceSummary?.onlineVehicles ?? summary?.onlineVehicles)} 在线`,
+      detail: `${commandLocatedCount.toLocaleString()} 辆有有效坐标，先让客户看到车辆位置和在线状态。`,
+      action: '打开地图',
+      color: 'green' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      label: '时间窗',
+      question: '这段时间怎么跑',
+      value: dayRangeText(timeMonitorScopeValue.dateFrom, timeMonitorScopeValue.dateTo),
+      detail: '用同一时间窗串起轨迹、位置、里程、告警和导出证据。',
+      action: '开始复盘',
+      color: 'blue' as const,
+      onClick: openTimeMonitorHistory
+    },
+    {
+      label: '里程统计',
+      question: '里程是否可信',
+      value: `${formatCount(serviceSummary?.totalVehicles)} 车辆`,
+      detail: '面向客户核对区间里程、每日汇总和 BI 统计口径。',
+      action: '核对统计',
+      color: 'blue' as const,
+      onClick: openTimeMonitorMileage
+    },
+    {
+      label: '告警通知',
+      question: '异常是否通知',
+      value: `${formatCount(summary?.issueVehicles)} 告警`,
+      detail: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '暂无高优先级告警，保持日常巡检。',
+      action: '查看告警',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    },
+    {
+      label: '数据导出',
+      question: '数据能否交付',
+      value: `${formatCount(summary?.frameToday)} 今日数据`,
+      detail: '按车辆、时间窗和字段裁剪导出位置、原始记录和解析证据。',
+      action: '导出证据',
+      color: 'blue' as const,
+      onClick: openTimeMonitorRaw
+    }
+  ];
 
   return (
     <div className="vp-page">
@@ -2644,6 +2691,46 @@ export function Dashboard({
           : '面向客户的车辆地图、实时监控、轨迹回放、统计查询、自定义时间窗复盘、历史查询、告警通知和数据导出'}
       />
       <Spin spinning={loading}>
+        {focusMode === 'overview' ? (
+          <section className="vp-customer-service-path" aria-label="客户车辆服务路径">
+            <div className="vp-customer-service-path-copy">
+              <Space wrap>
+                <Tag color="blue">客户车辆服务路径</Tag>
+                <Tag color="green">{vehicleServiceOnlineText(serviceSummary, summary)}</Tag>
+                <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警</Tag>
+              </Space>
+              <Typography.Title heading={3} style={{ margin: 0 }}>
+                客户车辆服务路径
+              </Typography.Title>
+              <Typography.Text type="secondary">
+                客户入口只回答车辆问题：在线在哪里、这段时间怎么跑、里程是否可信、异常是否通知、数据能否交付。
+              </Typography.Text>
+              <Typography.Text type="secondary" className="vp-customer-service-path-evidence">
+                32960 / 808 / MQTT 只是证据通道
+              </Typography.Text>
+              <Typography.Text type="secondary">
+                默认沉到车辆可信度、历史明细和运维解释里。
+              </Typography.Text>
+            </div>
+            <div className="vp-customer-service-path-grid">
+              {customerVehicleServicePathItems.map((item) => (
+                <button
+                  key={item.label}
+                  type="button"
+                  className="vp-customer-service-path-item"
+                  onClick={item.onClick}
+                  aria-label={`客户车辆服务路径 ${item.label} ${item.question} ${item.action}`}
+                >
+                  <Tag color={item.color}>{item.label}</Tag>
+                  <strong>{item.question}</strong>
+                  <span>{item.value}</span>
+                  <p>{item.detail}</p>
+                  <em>{item.action}</em>
+                </button>
+              ))}
+            </div>
+          </section>
+        ) : null}
         {focusMode === 'time-window' ? (
           <section className="vp-time-monitor-dedicated" aria-label="时间窗监控">
             <div className="vp-time-monitor-dedicated-copy">