feat(platform): add alert action conclusion

vehicle-data-platform/apps/web/src/pages/Quality.tsx

@@ -1128,6 +1128,48 @@ export function Quality({
       onClick: copyAlertRecoveryReceipt
     }
   ];
+  const alertActionConclusionItems = [
+    {
+      label: '影响范围',
+      value: `${issueVehicleCount.toLocaleString()} 辆`,
+      detail: `${issueRecordCount.toLocaleString()} 条告警记录，先判断是否影响客户看车、轨迹和里程。`,
+      color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
+      action: '复制影响',
+      onClick: () => copyBusinessImpact()
+    },
+    {
+      label: '通知策略',
+      value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
+      detail: priorityRows.length > 0 ? '已进入责任团队通知队列。' : '当前没有待通知车辆。',
+      color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
+      action: '复制通知',
+      onClick: () => copyPriorityDigest()
+    },
+    {
+      label: 'SLA策略',
+      value: customerDecision.label,
+      detail: primaryPolicy ? `${primaryPolicy.name} / ${formatEscalationMinutes(primaryPolicy.escalationMinutes) || '未配置升级'}` : '需要补充通知策略和升级时限。',
+      color: customerDecision.color,
+      action: '通知闭环',
+      onClick: () => onOpenNotificationRules?.()
+    },
+    {
+      label: '证据闭环',
+      value: storageWritable ? '可复核' : '先修复存储',
+      detail: '通知必须带上实时、轨迹、里程和历史证据入口。',
+      color: storageWritable ? 'green' as const : 'red' as const,
+      action: '复制交接',
+      onClick: () => copyNotificationHandoff()
+    },
+    {
+      label: '恢复回执',
+      value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
+      detail: primaryPolicy?.acceptanceCriteria || '恢复后确认车辆服务状态、轨迹、历史和里程证据可查询。',
+      color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
+      action: '复制回执',
+      onClick: () => copyAlertRecoveryReceipt()
+    }
+  ];
   const alertCustomerServiceItems = [
     {
       label: '影响车辆',
@@ -1226,6 +1268,33 @@ export function Quality({
   return (
     <div className="vp-page">
       <PageHeader title="告警事件" description="围绕车辆服务沉淀断链、VIN 缺失、字段缺失和链路健康事件，并形成通知闭环" />
+      <section className="vp-alert-action-conclusion" aria-label="告警处置结论栏">
+        <div className="vp-alert-action-conclusion-summary">
+          <Space wrap>
+            <Tag color={customerDecision.color}>告警处置结论栏</Tag>
+            <Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
+              P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
+            </Tag>
+          </Space>
+          <strong>先判断客户受影响车辆，再确认通知、SLA、证据和恢复回执，避免告警停留在技术表格里。</strong>
+        </div>
+        <div className="vp-alert-action-conclusion-grid">
+          {alertActionConclusionItems.map((item) => (
+            <button
+              key={item.label}
+              type="button"
+              className="vp-alert-action-conclusion-item"
+              onClick={item.onClick}
+              aria-label={`告警处置结论栏 ${item.label} ${item.value} ${item.action}`}
+            >
+              <Tag color={item.color}>{item.label}</Tag>
+              <strong>{item.value}</strong>
+              <span>{item.detail}</span>
+              <em>{item.action}</em>
+            </button>
+          ))}
+        </div>
+      </section>
       <section className="vp-alert-customer-service-desk" aria-label="客户告警服务台">
         <div className="vp-alert-customer-service-summary">
           <Space wrap>