diff --git a/vehicle-data-platform/apps/web/src/pages/Quality.tsx b/vehicle-data-platform/apps/web/src/pages/Quality.tsx
index 28a720d1..03c01f8f 100644
--- a/vehicle-data-platform/apps/web/src/pages/Quality.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Quality.tsx
@@ -1128,6 +1128,48 @@ export function Quality({
       onClick: copyAlertRecoveryReceipt
     }
   ];
+  const alertActionConclusionItems = [
+    {
+      label: '影响范围',
+      value: `${issueVehicleCount.toLocaleString()} 辆`,
+      detail: `${issueRecordCount.toLocaleString()} 条告警记录，先判断是否影响客户看车、轨迹和里程。`,
+      color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
+      action: '复制影响',
+      onClick: () => copyBusinessImpact()
+    },
+    {
+      label: '通知策略',
+      value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
+      detail: priorityRows.length > 0 ? '已进入责任团队通知队列。' : '当前没有待通知车辆。',
+      color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
+      action: '复制通知',
+      onClick: () => copyPriorityDigest()
+    },
+    {
+      label: 'SLA策略',
+      value: customerDecision.label,
+      detail: primaryPolicy ? `${primaryPolicy.name} / ${formatEscalationMinutes(primaryPolicy.escalationMinutes) || '未配置升级'}` : '需要补充通知策略和升级时限。',
+      color: customerDecision.color,
+      action: '通知闭环',
+      onClick: () => onOpenNotificationRules?.()
+    },
+    {
+      label: '证据闭环',
+      value: storageWritable ? '可复核' : '先修复存储',
+      detail: '通知必须带上实时、轨迹、里程和历史证据入口。',
+      color: storageWritable ? 'green' as const : 'red' as const,
+      action: '复制交接',
+      onClick: () => copyNotificationHandoff()
+    },
+    {
+      label: '恢复回执',
+      value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
+      detail: primaryPolicy?.acceptanceCriteria || '恢复后确认车辆服务状态、轨迹、历史和里程证据可查询。',
+      color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
+      action: '复制回执',
+      onClick: () => copyAlertRecoveryReceipt()
+    }
+  ];
   const alertCustomerServiceItems = [
     {
       label: '影响车辆',
@@ -1226,6 +1268,33 @@ export function Quality({
   return (
     <div className="vp-page">
       <PageHeader title="告警事件" description="围绕车辆服务沉淀断链、VIN 缺失、字段缺失和链路健康事件，并形成通知闭环" />
+      <section className="vp-alert-action-conclusion" aria-label="告警处置结论栏">
+        <div className="vp-alert-action-conclusion-summary">
+          <Space wrap>
+            <Tag color={customerDecision.color}>告警处置结论栏</Tag>
+            <Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
+              P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
+            </Tag>
+          </Space>
+          <strong>先判断客户受影响车辆，再确认通知、SLA、证据和恢复回执，避免告警停留在技术表格里。</strong>
+        </div>
+        <div className="vp-alert-action-conclusion-grid">
+          {alertActionConclusionItems.map((item) => (
+            <button
+              key={item.label}
+              type="button"
+              className="vp-alert-action-conclusion-item"
+              onClick={item.onClick}
+              aria-label={`告警处置结论栏 ${item.label} ${item.value} ${item.action}`}
+            >
+              <Tag color={item.color}>{item.label}</Tag>
+              <strong>{item.value}</strong>
+              <span>{item.detail}</span>
+              <em>{item.action}</em>
+            </button>
+          ))}
+        </div>
+      </section>
       <section className="vp-alert-customer-service-desk" aria-label="客户告警服务台">
         <div className="vp-alert-customer-service-summary">
           <Space wrap>
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 59b63473..20677b71 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -6132,6 +6132,88 @@ button.vp-realtime-command-item:focus-visible {
   gap: 12px;
 }
 
+.vp-alert-action-conclusion {
+  margin-top: 16px;
+  margin-bottom: 16px;
+  border: 1px solid rgba(239, 68, 68, 0.18);
+  border-radius: var(--vp-radius);
+  background: #fff;
+  display: grid;
+  grid-template-columns: minmax(280px, 0.42fr) minmax(0, 1.58fr);
+  overflow: hidden;
+  box-shadow: var(--vp-shadow-sm);
+}
+
+.vp-alert-action-conclusion-summary {
+  padding: 18px;
+  border-right: 1px solid var(--vp-border);
+  background: #fff7f7;
+  display: grid;
+  gap: 10px;
+  align-content: center;
+}
+
+.vp-alert-action-conclusion-summary strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 26px;
+  word-break: break-word;
+}
+
+.vp-alert-action-conclusion-grid {
+  padding: 14px;
+  display: grid;
+  grid-template-columns: repeat(5, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-alert-action-conclusion-item {
+  min-height: 132px;
+  padding: 12px;
+  border: 1px solid rgba(239, 68, 68, 0.14);
+  border-radius: 8px;
+  background: #fbfcff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 8px;
+  align-content: start;
+}
+
+.vp-alert-action-conclusion-item:hover,
+.vp-alert-action-conclusion-item:focus-visible {
+  border-color: rgba(239, 68, 68, 0.42);
+  background: #fff7f7;
+  box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.08);
+  outline: none;
+}
+
+.vp-alert-action-conclusion-item strong {
+  color: var(--vp-text);
+  font-size: 17px;
+  line-height: 24px;
+  font-weight: 800;
+  word-break: break-word;
+}
+
+.vp-alert-action-conclusion-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-alert-action-conclusion-item em {
+  align-self: end;
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 800;
+  line-height: 18px;
+}
+
 .vp-alert-customer-service-desk {
   margin-top: 16px;
   margin-bottom: 16px;
@@ -11526,6 +11608,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-conclusion-grid,
   .vp-monitor-layout,
   .vp-alert-flow,
+  .vp-alert-action-conclusion,
+  .vp-alert-action-conclusion-grid,
   .vp-alert-customer-service-desk,
   .vp-alert-customer-service-grid,
   .vp-alert-decision-board,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 503f6578..1e2a3caa 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -11746,6 +11746,13 @@ test('opens realtime status from quality issue row with source evidence', async
   render(<App />);
 
   expect(await screen.findByText('13307795425')).toBeInTheDocument();
+  expect(screen.getByText('告警处置结论栏')).toBeInTheDocument();
+  expect(screen.getByText('先判断客户受影响车辆，再确认通知、SLA、证据和恢复回执，避免告警停留在技术表格里。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '告警处置结论栏 影响范围 1 辆 复制影响' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '告警处置结论栏 通知策略 P0 1 / P1 0 复制通知' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '告警处置结论栏 SLA策略 立即处置 通知闭环' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '告警处置结论栏 证据闭环 可复核 复制交接' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '告警处置结论栏 恢复回执 有标准 复制回执' })).toBeInTheDocument();
   expect(screen.getByText('客户告警服务台')).toBeInTheDocument();
   expect(screen.getByText('客户先看到哪些车受影响、是否要通知、证据是否齐全、恢复后如何验收。')).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户告警服务台 影响车辆 1 辆 复制影响' })).toBeInTheDocument();