feat(platform): prioritize customer vehicle command center

vehicle-data-platform/apps/web/src/pages/Dashboard.tsx

@@ -1738,11 +1738,89 @@ export function Dashboard({
       onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
     }
   ];
+  const customerServiceCommandItems = [
+    {
+      label: '实时地图',
+      value: `${formatCount(serviceSummary?.onlineVehicles ?? summary?.onlineVehicles)} 在线`,
+      detail: `${commandLocatedCount.toLocaleString()} 辆有有效定位，优先回答车辆在哪里。`,
+      action: '进入地图',
+      color: 'green' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      label: '轨迹回放',
+      value: `${formatCount(summary?.activeToday)} 活跃`,
+      detail: `${dayRangeText(timeMonitorScopeValue.dateFrom, timeMonitorScopeValue.dateTo)}，按车辆复盘路线、速度和里程断点。`,
+      action: '回放轨迹',
+      color: 'blue' as const,
+      onClick: openTimeMonitorHistory
+    },
+    {
+      label: '统计查询',
+      value: `${formatCount(serviceSummary?.totalVehicles)} 车辆`,
+      detail: '按车辆口径核对区间里程、日统计和异常来源。',
+      action: '查统计',
+      color: 'blue' as const,
+      onClick: openTimeMonitorMileage
+    },
+    {
+      label: '数据导出',
+      value: `${formatCount(summary?.frameToday)} 今日数据`,
+      detail: '按车辆、时间和字段裁剪位置、原始记录和解析字段。',
+      action: '查询导出',
+      color: 'blue' as const,
+      onClick: openTimeMonitorRaw
+    },
+    {
+      label: '告警通知',
+      value: `${formatCount(summary?.issueVehicles)} 告警`,
+      detail: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '暂无高优先级告警。',
+      action: '闭环告警',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    }
+  ];
 
   return (
     <div className="vp-page">
       <PageHeader title="车辆服务工作台" description="面向客户的车辆地图、实时监控、轨迹回放、统计查询、自定义时间窗复盘、历史查询、告警通知和数据导出" />
       <Spin spinning={loading}>
+        <section className="vp-customer-service-command" aria-label="客户车辆服务总控台">
+          <div className="vp-customer-service-command-main">
+            <div className="vp-customer-service-command-copy">
+              <Space wrap>
+                <Tag color="blue">客户车辆服务总控台</Tag>
+                <Tag color={amapConfigured ? 'green' : 'orange'}>{amapConfigured ? '地图可用' : '坐标预览'}</Tag>
+                <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警</Tag>
+              </Space>
+              <Typography.Title heading={4} style={{ margin: 0 }}>把接入来源收敛成一套车辆服务。</Typography.Title>
+              <Typography.Text type="secondary">
+                三个接入来源统一沉到证据层，首页只回答客户怎么监控车辆、回放轨迹、核对里程、导出数据和处理告警。
+              </Typography.Text>
+            </div>
+            <div className="vp-customer-service-command-evidence">
+              <span>来源证据：GB32960 / JT808 / YUTONG_MQTT</span>
+              <strong>{vehicleServiceOnlineText(serviceSummary, summary)}</strong>
+              <small>{dayRangeText(timeMonitorScopeValue.dateFrom, timeMonitorScopeValue.dateTo)}</small>
+            </div>
+          </div>
+          <div className="vp-customer-service-command-grid">
+            {customerServiceCommandItems.map((item) => (
+              <button
+                key={item.label}
+                type="button"
+                className="vp-customer-service-command-item"
+                onClick={item.onClick}
+                aria-label={`客户车辆服务总控台 ${item.label} ${item.value} ${item.action}`}
+              >
+                <Tag color={item.color}>{item.label}</Tag>
+                <strong>{item.value}</strong>
+                <span>{item.detail}</span>
+                <em>{item.action}</em>
+              </button>
+            ))}
+          </div>
+        </section>
         <section className="vp-customer-cockpit" aria-label="现代车队运营台">
           <div className="vp-customer-cockpit-summary">
             <Space wrap>