feat(platform): add alert policy escalation
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lingniu
@@ -879,6 +879,10 @@ func TestHandlerQualityNotificationPlan(t *testing.T) {
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if len(body.Data.Rules) == 0 || len(body.Data.Policies) == 0 || len(body.Data.PriorityIssues) == 0 {
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t.Fatalf("notification plan should include rules, policies and priority issues: %+v", body.Data)
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}
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firstPolicy := body.Data.Policies[0]
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if firstPolicy.EscalationMinutes <= 0 || firstPolicy.AcceptanceCriteria == "" {
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t.Fatalf("notification policies should expose escalation minutes and acceptance criteria: %+v", firstPolicy)
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}
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first := body.Data.PriorityIssues[0]
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if first.Priority != "P0" || first.ActionLabel == "" || first.SLA == "" || first.VehicleLabel == "" {
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t.Fatalf("priority issue should be enriched for notification: %+v", first)
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@@ -312,10 +312,12 @@ type QualityAlertRule struct {
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}
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type QualityNotificationPolicy struct {
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Name string `json:"name"`
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Target string `json:"target"`
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Channel string `json:"channel"`
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Condition string `json:"condition"`
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Name string `json:"name"`
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Target string `json:"target"`
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Channel string `json:"channel"`
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Condition string `json:"condition"`
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EscalationMinutes int `json:"escalationMinutes"`
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AcceptanceCriteria string `json:"acceptanceCriteria"`
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}
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type QualityPriorityIssue struct {
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@@ -344,10 +346,10 @@ type OpsHealth struct {
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}
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type RuntimeInfo struct {
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RequestTimeoutMs int `json:"requestTimeoutMs"`
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AMapWebJSConfigured bool `json:"amapWebJsConfigured"`
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AMapSecurityProxyEnabled bool `json:"amapSecurityProxyEnabled"`
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AMapSecurityCodeExposed bool `json:"amapSecurityCodeExposed"`
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AMapSecurityServiceHost string `json:"amapSecurityServiceHost"`
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PlatformRelease string `json:"platformRelease"`
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RequestTimeoutMs int `json:"requestTimeoutMs"`
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AMapWebJSConfigured bool `json:"amapWebJsConfigured"`
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AMapSecurityProxyEnabled bool `json:"amapSecurityProxyEnabled"`
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AMapSecurityCodeExposed bool `json:"amapSecurityCodeExposed"`
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AMapSecurityServiceHost string `json:"amapSecurityServiceHost"`
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PlatformRelease string `json:"platformRelease"`
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}
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@@ -116,9 +116,30 @@ var qualityAlertRuleTemplates = []QualityAlertRule{
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}
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var qualityNotificationPolicies = []QualityNotificationPolicy{
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{Name: "P0 实时中断", Target: "接入运维 + 业务责任人", Channel: "站内告警 / 邮件 / 企业微信", Condition: "无来源、VIN 缺失、存储不可写"},
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{Name: "P1 数据质量", Target: "协议解析 + 数据治理", Channel: "站内告警 / 每日汇总邮件", Condition: "字段缺失、链路间断、容量风险"},
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{Name: "P2 趋势关注", Target: "数智中心", Channel: "周报 / 趋势看板", Condition: "单源车辆、档案缺项、来源覆盖下降"},
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{
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Name: "P0 实时中断",
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Target: "接入运维 + 业务责任人",
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Channel: "站内告警 / 邮件 / 企业微信",
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Condition: "无来源、VIN 缺失、存储不可写",
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EscalationMinutes: 30,
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AcceptanceCriteria: "来源恢复并持续 10 分钟，车辆服务可查到实时与历史证据",
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},
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{
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Name: "P1 数据质量",
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Target: "协议解析 + 数据治理",
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Channel: "站内告警 / 每日汇总邮件",
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Condition: "字段缺失、链路间断、容量风险",
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EscalationMinutes: 120,
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AcceptanceCriteria: "核心字段恢复解析，影响车辆可通过 RAW 与历史证据复核",
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},
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{
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Name: "P2 趋势关注",
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Target: "数智中心",
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Channel: "周报 / 趋势看板",
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Condition: "单源车辆、档案缺项、来源覆盖下降",
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EscalationMinutes: 1440,
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AcceptanceCriteria: "趋势原因已归档，责任人和后续治理动作明确",
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},
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}
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var qualityIssuePriorityWeight = map[string]int{
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@@ -179,7 +179,7 @@ test('qualityNotificationPlan reads alert rules and priority issues from backend
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data: {
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summary: { issueVehicleCount: 1, issueRecordCount: 1, errorCount: 1, warningCount: 0, protocols: [], issueTypes: [] },
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rules: [{ issueType: 'NO_SOURCE', title: '无数据来源', level: 'P0', owner: '平台接入', trigger: '无来源', notify: '立即通知', sla: '30 分钟确认', count: 1 }],
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policies: [{ name: 'P0 实时中断', target: '接入运维', channel: '邮件', condition: '无来源' }],
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policies: [{ name: 'P0 实时中断', target: '接入运维', channel: '邮件', condition: '无来源', escalationMinutes: 30, acceptanceCriteria: '来源恢复并持续 10 分钟' }],
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priorityIssues: [{ vin: 'VIN001', plate: '粤A001', phone: '', sourceEndpoint: '', protocol: 'VEHICLE_SERVICE', issueType: 'NO_SOURCE', severity: 'error', lastSeen: '', detail: '无来源', priority: 'P0', actionLabel: '确认平台转发', actionDetail: '确认平台转发', sla: '30 分钟确认', vehicleLabel: '粤A001 / VIN001', realtimeHash: '#/realtime?keyword=VIN001', historyHash: '#/history?keyword=VIN001', rawHash: '#/history?keyword=VIN001&tab=raw', vehicleHash: '#/detail?keyword=VIN001', notificationText: '【P0 告警通知】无数据来源' }],
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activeRuleCount: 1,
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p0RuleCount: 1
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@@ -193,6 +193,8 @@ test('qualityNotificationPlan reads alert rules and priority issues from backend
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expect(fetchMock).toHaveBeenCalledWith('/api/quality/notification-plan?issueType=NO_SOURCE', undefined);
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expect(result.rules[0].level).toBe('P0');
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expect(result.policies[0].escalationMinutes).toBe(30);
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expect(result.policies[0].acceptanceCriteria).toContain('来源恢复');
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expect(result.priorityIssues[0].notificationText).toContain('告警通知');
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});
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@@ -306,6 +306,8 @@ export interface QualityNotificationPolicy {
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target: string;
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channel: string;
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condition: string;
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escalationMinutes: number;
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acceptanceCriteria: string;
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}
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export interface QualityPriorityIssue extends QualityIssueRow {
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@@ -77,19 +77,25 @@ const notificationPolicies = [
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name: 'P0 实时中断',
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target: '接入运维 + 业务责任人',
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channel: '站内告警 / 邮件 / 企业微信',
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condition: '无来源、VIN 缺失、存储不可写'
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condition: '无来源、VIN 缺失、存储不可写',
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escalationMinutes: 30,
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acceptanceCriteria: '来源恢复并持续 10 分钟，车辆服务可查到实时与历史证据'
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},
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{
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name: 'P1 数据质量',
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target: '协议解析 + 数据治理',
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channel: '站内告警 / 每日汇总邮件',
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condition: '字段缺失、链路间断、容量风险'
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condition: '字段缺失、链路间断、容量风险',
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escalationMinutes: 120,
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acceptanceCriteria: '核心字段恢复解析，影响车辆可通过 RAW 与历史证据复核'
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},
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{
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name: 'P2 趋势关注',
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target: '数智中心',
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channel: '周报 / 趋势看板',
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condition: '单源车辆、档案缺项、来源覆盖下降'
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condition: '单源车辆、档案缺项、来源覆盖下降',
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escalationMinutes: 1440,
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acceptanceCriteria: '趋势原因已归档，责任人和后续治理动作明确'
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}
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];
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@@ -377,6 +383,11 @@ function formatDuration(minutes: number) {
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return rest > 0 ? `${hours} 小时 ${rest} 分钟` : `${hours} 小时`;
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}
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function formatEscalationMinutes(minutes?: number) {
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if (!Number.isFinite(minutes) || Number(minutes) <= 0) return '';
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return `${formatDuration(Number(minutes))}升级`;
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}
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function parseIssueTime(value?: string) {
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const raw = String(value ?? '').trim();
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if (!raw) return Number.NaN;
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@@ -770,8 +781,12 @@ export function Quality({
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<strong>{item.target}</strong>
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</Space>
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<div className="vp-alert-policy-detail">{item.condition}</div>
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{item.acceptanceCriteria ? <div className="vp-alert-policy-detail">验收：{item.acceptanceCriteria}</div> : null}
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</div>
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<Tag color="blue">{item.channel}</Tag>
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<Space wrap>
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{formatEscalationMinutes(item.escalationMinutes) ? <Tag color="red">{formatEscalationMinutes(item.escalationMinutes)}</Tag> : null}
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<Tag color="blue">{item.channel}</Tag>
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</Space>
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</div>
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))}
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</div>
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@@ -2935,6 +2935,8 @@ test('shows alert rule and notification policy workspace on quality page', async
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expect(screen.getByText('P0 实时中断')).toBeInTheDocument();
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expect(screen.getByText('接入运维 + 业务责任人')).toBeInTheDocument();
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expect(screen.getByText('站内告警 / 邮件 / 企业微信')).toBeInTheDocument();
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expect(screen.getByText('30 分钟升级')).toBeInTheDocument();
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expect(screen.getByText('验收：来源恢复并持续 10 分钟，车辆服务可查到实时与历史证据')).toBeInTheDocument();
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});
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test('shows actionable priority queue on quality page', async () => {
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