feat(assets): 完善故障提报来源与重点跟进展示

src/modules/assets/faults/DashboardPanels.tsx

@@ -37,6 +37,6 @@ export function DashboardPanels({data, drill}:{data:FaultDashboardResponse;drill
  </div>
  </>;
 }
-export function DashboardTicketTable({rows,updatedAt,drill}:{rows:FaultAnalysisRecord[];updatedAt:string;drill:DashboardDrill}) {
- return <div className="fd-table-scroll"><table className="fd-tickets"><thead><tr><th>车辆 / 故障单号</th><th>运维处置人</th><th>区域 / 客户</th><th>等级</th><th>当前状态</th><th>处置记录 / 故障描述</th><th>提报时间</th><th>操作</th></tr></thead><tbody>{rows.map(row=>{const overdue=['待处理','处理中'].includes(row.status)&&row.deadlineAt&&Date.parse(`${row.deadlineAt.replace(' ','T')}+08:00`)<Date.parse(updatedAt);return <tr key={row.id}><td><strong>{row.plate}</strong><small>{row.code}</small></td><td>{row.handlers.map(h=>h.label).join('、')}</td><td>{row.cell.region}<small>{row.customerLabel}</small></td><td><span className={`fd-grade fd-grade-${row.level?.slice(0,2)}`}>{row.level||'未标注'}</span></td><td><span className={row.status==='已归档'?'fd-green':'fd-orange'}>{row.status==='已归档'?'已闭环':row.status}</span>{overdue&&<small className="fd-overdue-tag">已逾期</small>}</td><td className="fd-description" title={row.progress||row.description}>{row.progress||row.description||'暂无处置记录'}</td><td>{row.reportedAt||'未记录'}</td><td><button onClick={()=>drill(`${row.plate} · ${row.code}`,'ledger',{id:row.id})}>查看</button></td></tr>})}</tbody></table>{!rows.length&&<p className="fd-empty">当前条件下暂无故障。</p>}</div>;
+export function DashboardTicketTable({rows,updatedAt,drill,emptyMessage='当前条件下暂无故障。'}:{rows:FaultAnalysisRecord[];updatedAt:string;drill:DashboardDrill;emptyMessage?:string}) {
+ return <div className="fd-table-scroll"><table className="fd-tickets"><thead><tr><th>车辆 / 故障单号</th><th>运维处置人</th><th>区域 / 客户</th><th>等级</th><th>当前状态</th><th>处置记录 / 故障描述</th><th>提报时间</th><th>操作</th></tr></thead><tbody>{rows.map(row=>{const overdue=['待处理','处理中'].includes(row.status)&&row.deadlineAt&&Date.parse(`${row.deadlineAt.replace(' ','T')}+08:00`)<Date.parse(updatedAt);return <tr key={row.id}><td><strong>{row.plate}</strong><small>{row.code}</small></td><td>{row.handlers.map(h=>h.label).join('、')}</td><td>{row.cell.region}<small>{row.customerLabel}</small></td><td><span className={`fd-grade fd-grade-${row.level?.slice(0,2)}`}>{row.level||'未标注'}</span></td><td><span className={row.status==='已归档'?'fd-green':'fd-orange'}>{row.status==='已归档'?'已闭环':row.status}</span>{overdue&&<small className="fd-overdue-tag">已逾期</small>}</td><td className="fd-description" title={row.progress||row.description}>{row.progress||row.description||'暂无处置记录'}</td><td>{row.reportedAt||'未记录'}</td><td><button onClick={()=>drill(`${row.plate} · ${row.code}`,'ledger',{id:row.id})}>查看</button></td></tr>})}</tbody></table>{!rows.length&&<p className="fd-empty">{emptyMessage}</p>}</div>;
 }

src/modules/assets/faults/FaultManagement.tsx

@@ -24,13 +24,14 @@ export default function FaultManagement(){
  const query=new URLSearchParams({start:applied.start,end:applied.end,...applied.filters}).toString();
  useEffect(()=>{if(tab==='管理总览')return;const c=new AbortController();setLoading(true);setError('');fetchJson<FaultDashboardResponse>(`/api/asset-faults/dashboard?${query}`,{signal:c.signal}).then(d=>{if(!c.signal.aborted)setData(d);}).catch(e=>{if(!c.signal.aborted)setError(e instanceof Error?e.message:'加载失败');}).finally(()=>{if(!c.signal.aborted)setLoading(false);});return()=>c.abort();},[query,revision,tab]);
  useEffect(()=>{if(tab!=='故障明细')return;const c=new AbortController();setDetailData(null);setDetailError('');setDetailLoading(true);setLimit(50);fetchJson<FaultAnalysisResponse>(`/api/asset-faults/dashboard-analysis?${query}&scope=${detailScope}`,{signal:c.signal}).then(d=>{if(!c.signal.aborted)setDetailData(d);}).catch(()=>{if(!c.signal.aborted)setDetailError('故障明细加载失败，请重试。');}).finally(()=>{if(!c.signal.aborted)setDetailLoading(false);});return()=>c.abort();},[tab,query,detailScope,revision]);
- const drill:DashboardDrill=(title,scope='cohort',extra={})=>{if(loading||error||!data)return;const params=new URLSearchParams({start:data.start,end:data.end,...applied.filters,...extra,scope});setSource({url:`/api/asset-faults/dashboard-analysis?${params}`,title,periodLabel:scope==='cohort'?`${data.start} 至 ${data.end} · 按提报日期`:scope==='reported'||scope==='closed'?'北京时间今日':'全部提报日期 · 当前状态',defaultDimensions:extra.id?[]:['handler','faultStatus'],initialDetails:!!extra.id,definition:scope==='cohort'?'按提报日期筛选同批故障，已归档为已闭环，其余状态为未闭环。':scope==='overdue'?'逾期仅包含待处理、处理中且处置截止时间早于数据时间的故障；挂起、未设置截止时间不计入。':scope==='reported'?'按北京时间今日提报时间统计。':scope==='closed'?'按北京时间今日解决时间统计，不限制提报日期。':'不限制提报日期，按当前状态及已应用条件统计；当前在办 = 待处理 + 处理中。'});};
+ const drill:DashboardDrill=(title,scope='cohort',extra={})=>{if(loading||error||!data)return;const params=new URLSearchParams({start:data.start,end:data.end,...applied.filters,...extra,scope});setSource({url:`/api/asset-faults/dashboard-analysis?${params}`,title,periodLabel:scope==='cohort'?`${data.start} 至 ${data.end} · 按提报日期`:scope==='reported'||scope==='closed'?'北京时间今日':'全部提报日期 · 当前状态',defaultDimensions:extra.id?[]:['handler','faultStatus'],initialDetails:!!extra.id,definition:scope==='focus'?'仅包含 L1-特急且未归档的故障（含待处理、处理中、挂起等状态），不限制提报日期。':scope==='cohort'?'按提报日期筛选同批故障，已归档为已闭环，其余状态为未闭环。':scope==='overdue'?'逾期仅包含待处理、处理中且处置截止时间早于数据时间的故障；挂起、未设置截止时间不计入。':scope==='reported'?'按北京时间今日提报时间统计。':scope==='closed'?'按北京时间今日解决时间统计，不限制提报日期。':'不限制提报日期，按当前状态及已应用条件统计；当前在办 = 待处理 + 处理中。'});};
  const t=data?.totals;
  const detailRows=(detailData?.rows||[]).filter(r=>`${r.code} ${r.plate} ${r.description} ${r.handlers.map(h=>h.label).join(' ')}`.toLowerCase().includes(search.trim().toLowerCase())).sort((a,b)=>(b.reportedAt||'').localeCompare(a.reportedAt||'')||b.id.localeCompare(a.id,'en',{numeric:true}));
  const dirty=range.start!==applied.start||range.end!==applied.end||JSON.stringify(filters)!==JSON.stringify(applied.filters);
  const count=(n?:number)=>loading?'—':n?.toLocaleString('zh-CN')??'—';
  const select=(key:FaultDashboardDimension)=><label className="fd-filter" key={key}><span>{FAULT_DASHBOARD_FILTERS[key]}</span><select aria-label={FAULT_DASHBOARD_FILTERS[key]} value={filters[key]||''} onChange={e=>setFilters(v=>({...v,[key]:e.target.value}))}><option value="">全部</option>{data?.options[key].map(o=><option key={o.value} value={o.value}>{o.label}</option>)}</select></label>;
  const showAllOpen=()=>{setDetailScope('open');setTab('故障明细');setSearch('');};
+ const showAllFaults=()=>{setFilters({});setApplied({...range,filters:{}});setDetailScope('ledger');setTab('故障明细');setSearch('');};
  const navigation=<nav className="fd-tabs" aria-label="故障分析页面">{tabs.map(name=><button key={name} aria-current={tab===name?'page':undefined} onClick={()=>setTab(name)}>{name}</button>)}</nav>;
  if(tab==='管理总览')return <FaultOverview navigation={navigation}/>;
  return <div className="fault-page fd-page">
@@ -41,12 +42,11 @@ export default function FaultManagement(){
   {error&&<div className="fault-message" role="alert">{error}<button onClick={()=>setRevision(v=>v+1)}>重试</button></div>}
   {!data&&loading?<div className="fd-loading" role="status"><RefreshCw className="animate-spin" size={20}/>正在汇总故障分析…</div>:data&&<div className={loading||error?'fd-content is-loading':'fd-content'} aria-busy={loading}>
    {tab==='多维分析'&&<>
-    <section className="fd-kpis fd-kpis-five" aria-label="故障总统计">
-     <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('期间新增故障')}><ClipboardList className="fd-kpi-icon"/><span>期间新增故障</span><ArrowUpRight size={14}/><strong>{count(t?.reported)}<small>单</small></strong></button><p>对比上期 <b className={t?.change!=null&&t.change>0?'fd-orange':'fd-blue'}>{t?.change==null?'无可比基数':`${t.change>0?'+':''}${t.change.toFixed(1)}%`}</b><small>上期 {t?.previous} 单</small></p></article>
+    <section className="fd-kpis" aria-label="故障总统计">
+     <article className="fd-kpi fd-reported-kpi"><button disabled={loading||!!error} onClick={()=>drill('期间新增故障')}><ClipboardList className="fd-kpi-icon"/><span>期间新增故障</span><ArrowUpRight size={14}/><strong>{count(t?.reported)}<small>单</small></strong></button><p>对比上期 <b className={t?.change!=null&&t.change>0?'fd-orange':'fd-blue'}>{t?.change==null?'无可比基数':`${t.change>0?'+':''}${t.change.toFixed(1)}%`}</b><small>上期 {t?.previous} 单</small></p><div className="fd-kpi-parts fd-report-parts" aria-label="期间新增故障提报来源"><button disabled={loading||!!error} onClick={()=>drill('运维提报','cohort',{reportMethod:'operations'})}>运维提报 <b>{count(t?.operationsReported)}</b></button><span>+</span><button disabled={loading||!!error} onClick={()=>drill('AI提报','cohort',{reportMethod:'customer'})}>AI提报 <b>{count(t?.customerReported)}</b></button></div></article>
      <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('受影响车辆对应故障')}><CarFront className="fd-kpi-icon fd-purple"/><span>受影响车辆</span><ArrowUpRight size={14}/><strong>{count(t?.vehicles)}<small>辆</small></strong></button><p>涉及 <b>{t?.customers}</b> 家已关联客户<small>按车辆去重</small></p></article>
      <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('当前在办','open')}><Clock3 className="fd-kpi-icon fd-orange"/><span>当前在办</span><ArrowUpRight size={14}/><strong>{count(t?.open)}<small>单</small></strong></button><div className="fd-kpi-parts"><button disabled={loading||!!error} onClick={()=>drill('待处理','waiting')}>待处理 <b>{count(t?.waiting)}</b></button><span>+</span><button disabled={loading||!!error} onClick={()=>drill('处理中','processing')}>处理中 <b>{count(t?.processing)}</b></button></div></article>
-     <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('其中逾期','overdue')}><TriangleAlert className="fd-kpi-icon fd-danger"/><span>其中逾期</span><ArrowUpRight size={14}/><strong className="fd-danger">{count(t?.overdue)}<small>单</small></strong></button><p>最长逾期 <b className="fd-danger">{t?.longestOverdueDays} 天</b><small>在办子集</small></p></article>
-     <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('累计台账','ledger')}><ClipboardList className="fd-kpi-icon fd-purple"/><span>累计台账</span><ArrowUpRight size={14}/><strong>{count(t?.ledger)}<small>单</small></strong></button><p>全部有效故障台账<small>不限提报日期</small></p></article>
+     <article className="fd-kpi"><button disabled={loading||!!error} onClick={()=>drill('逾期','overdue')}><TriangleAlert className="fd-kpi-icon fd-danger"/><span>逾期</span><ArrowUpRight size={14}/><strong className="fd-danger">{count(t?.overdue)}<small>单</small></strong></button><p>最长逾期 <b className="fd-danger">{t?.longestOverdueDays} 天</b><small>在办子集</small></p></article>
     </section>
     <div className="fd-today-stats"><span>实时统计</span><button onClick={()=>drill('今日新增','reported')}>今日新增 <b>{t?.todayReported}</b></button><button onClick={()=>drill('本日解决','closed')}>本日解决 <b>{t?.todayClosed}</b></button></div>
     <div className="fd-insight"><Info size={18}/><strong>{data.distributions.region[0]?`本期关注：${data.distributions.region[0].label}故障量最高，共 ${data.distributions.region[0].reported} 单；当前 ${t?.overdue} 单在办故障已逾期。`:'所选条件下暂无本期故障，可调整日期或筛选范围。'}</strong><span>按数量描述，不代表故障发生率。</span><button disabled={!t?.open} onClick={showAllOpen}>查看关联故障 <ArrowUpRight size={13}/></button></div>
@@ -55,12 +55,12 @@ export default function FaultManagement(){
     <section className="fd-panel fd-focus" aria-label="重点故障跟进">
      <div className="fd-panel-title">
       <h2>重点故障跟进</h2>
-      <span className="fd-chip fd-orange">当前在办 {t?.open}</span>
-      <span className="fd-chip fd-danger">其中逾期 {t?.overdue}</span>
-      <button onClick={showAllOpen}>查看全部 <ArrowUpRight size={13}/></button>
+      <span className="fd-chip fd-orange">L1 未闭环 {data.focusTotals.total}</span>
+      <span className="fd-chip fd-danger">逾期 {data.focusTotals.overdue}</span>
+      <button onClick={showAllFaults} title="查看当前权限内的全部故障记录">查看全部 <ArrowUpRight size={13}/></button>
      </div>
-     <DashboardTicketTable rows={data.focus} updatedAt={data.updatedAt} drill={drill}/>
-     <p className="fd-caption">沿用当前业务筛选，不限制提报日期；优先展示逾期故障，同优先级按提报时间倒序，最多展示 5 单。完整明细见“查看全部”。</p>
+     <DashboardTicketTable rows={data.focus} updatedAt={data.updatedAt} drill={drill} emptyMessage="当前筛选范围内暂无 L1 未闭环故障。"/>
+     <p className="fd-caption">仅展示 L1-特急且未闭环（未归档）的故障；沿用当前业务筛选，不限制提报日期。逾期优先，同优先级按提报时间倒序，最多展示 5 单。“查看全部”进入当前权限内的全部故障台账，并清除业务筛选和搜索条件，不限等级、状态及提报日期。</p>
     </section>
    </>}
    {tab==='故障明细'&&<section className="fd-panel fd-details"><div className="fd-panel-title"><h2>故障明细</h2><span>按提报时间倒序 · {detailRows.length} 单</span><button onClick={()=>drill('故障明细多维分析',detailScope)}>多维分析 <ArrowUpRight size={13}/></button></div><div className="fd-detail-controls"><div className="fd-segment">{([['cohort','本期提报'],['open','当前在办'],['overdue','逾期故障'],['ledger','累计台账']] as const).map(([key,title])=><button key={key} aria-pressed={detailScope===key} onClick={()=>{setDetailScope(key);setSearch('');}}>{title}</button>)}</div><label><Search size={15}/><input placeholder="搜索车牌、单号、处置人" aria-label="搜索故障明细列表" value={search} onChange={e=>{setSearch(e.target.value);setLimit(50);}}/></label></div>{detailLoading?<p className="fd-loading" role="status">正在加载故障明细…</p>:detailError?<p role="alert" className="fault-message">{detailError}<button onClick={()=>setRevision(v=>v+1)}>重试</button></p>:<><DashboardTicketTable rows={detailRows.slice(0,limit)} updatedAt={detailData?.updatedAt||data.updatedAt} drill={drill}/>{detailRows.length>limit&&<button className="fd-load-more" onClick={()=>setLimit(v=>v+50)}>加载更多（{Math.min(limit,detailRows.length)} / {detailRows.length}）</button>}</>}</section>}

src/modules/assets/faults/FaultOverview.tsx

@@ -46,8 +46,8 @@ export function FaultOverview({ navigation }: { navigation: ReactNode }) {
           <p>{FAULT_DEFINITIONS[key]}</p><span className="fault-metric-link">查看分析与明细 →</span>
         </button>
           {key === 'open' && <>
-            <button className="fault-overdue-subset" disabled={!data || loading || !!error} onClick={() => setMetric('overdue')} aria-label={`其中逾期 ${data?.totals.overdue ?? '加载中'} 单，查看分析`}>
-              <span><span className="fault-overdue-prefix">其中</span>逾期</span><strong>{loading ? '—' : data?.totals.overdue?.toLocaleString('zh-CN') ?? '—'}</strong><small>单</small>
+            <button className="fault-overdue-subset" disabled={!data || loading || !!error} onClick={() => setMetric('overdue')} aria-label={`逾期 ${data?.totals.overdue ?? '加载中'} 单，查看分析`}>
+              <span>逾期</span><strong>{loading ? '—' : data?.totals.overdue?.toLocaleString('zh-CN') ?? '—'}</strong><small>单</small>
             </button>
             <div className="fault-open-breakdown" aria-label="当前在办等于待处理加处理中">
               {(['waiting', 'processing'] as const).map((part, index) => <Fragment key={part}>
@@ -60,7 +60,7 @@ export function FaultOverview({ navigation }: { navigation: ReactNode }) {
           </>}
         </article>;
       })}</div>
-      <p className="fault-summary-note">当前在办 = 待处理 + 处理中，其中逾期不重复累加；按处置截止时间统计，挂起停表，未设置截止时间不计入逾期。</p>
+      <p className="fault-summary-note">当前在办 = 待处理 + 处理中，逾期为在办子集，不重复累加；按处置截止时间统计，挂起停表，未设置截止时间不计入逾期。</p>
     </section>
     <FaultTrendCard refresh={revision} />
     <FaultWeeklyReport refresh={revision} />

src/modules/assets/faults/dashboard-export.ts

@@ -2,7 +2,7 @@ import type { FaultDashboardResponse } from '../../../shared/assets/faults';
 export async function downloadDashboard(data:FaultDashboardResponse,filters:string) {
  const {default:ExcelJS}=await import('exceljs');const book=new ExcelJS.Workbook();book.creator='羚牛氢能 BI';
  const tables: {name:string;headers:string[];rows:(string|number)[][]}[]=[
-  {name:'管理总览',headers:['指标','数量','口径'],rows:[['期间新增故障',data.totals.reported,'按提报日期'],['受影响车辆',data.totals.vehicles,'本期故障车辆去重'],['当前在办',data.totals.open,'全部待处理 + 处理中'],['其中逾期',data.totals.overdue,'当前在办中超过处置截止时间'],['待处理',data.totals.waiting,'全部待处理'],['处理中',data.totals.processing,'全部处理中'],['今日新增',data.totals.todayReported,'北京时间今日提报'],['本日解决',data.totals.todayClosed,'北京时间今日解决'],['累计台账',data.totals.ledger,'当前筛选范围的全部有效故障']]},
+  {name:'管理总览',headers:['指标','数量','口径'],rows:[['期间新增故障',data.totals.reported,'按提报日期'],['运维提报',data.totals.operationsReported,'本期新增故障中的运维上报'],['AI提报',data.totals.customerReported,'本期新增故障中的客户上报'],['受影响车辆',data.totals.vehicles,'本期故障车辆去重'],['当前在办',data.totals.open,'全部待处理 + 处理中'],['逾期',data.totals.overdue,'当前在办中超过处置截止时间'],['待处理',data.totals.waiting,'全部待处理'],['处理中',data.totals.processing,'全部处理中'],['今日新增',data.totals.todayReported,'北京时间今日提报'],['本日解决',data.totals.todayClosed,'北京时间今日解决'],['累计台账',data.totals.ledger,'当前筛选范围的全部有效故障']]},
   ...Object.entries(data.distributions).map(([key,rows])=>({name:({region:'区域分布',level:'故障程度',customer:'客户影响',model:'车型分布'} as Record<string,string>)[key],headers:['分组','本期故障','已闭环','未闭环','影响车辆','当前在办'],rows:rows.map(r=>[r.label,r.reported,r.closed,r.unclosed,r.vehicles,r.open])})),
   {name:'车型与部位',headers:['品牌车型','故障部位','故障数量'],rows:data.matrix.cells.filter(c=>c.count).map(c=>[c.model,c.category,c.count])},
  ];

src/modules/assets/faults/dashboard.css

@@ -107,19 +107,27 @@
  .fault-overview-page .fault-trend-heading h2 { font-size:13px; }
 }
 .app-shell-content:has(>.fault-overview-page)>.fixed.top-0 { display:none; }
-.fd-kpis-five { grid-template-columns:repeat(5,minmax(0,1fr)); }
-.fd-kpis-five>.fd-kpi { display:flex; flex-direction:column; }
-.fd-kpis-five .fd-kpi>button { flex-shrink:0; }
-.fd-kpis-five .fd-kpi>p,
-.fd-kpis-five .fd-kpi-parts { margin-top:auto; min-height:24px; }
-.fd-kpis-five .fd-kpi>p { align-items:center; }
-.fd-kpis-five .fd-kpi-parts { gap:5px; }
-.fd-kpis-five .fd-kpi-parts button {
+.fd-kpis>.fd-kpi { display:flex; flex-direction:column; }
+.fd-kpis .fd-kpi>button { flex-shrink:0; }
+.fd-kpis .fd-kpi>p,
+.fd-kpis .fd-kpi-parts { margin-top:auto; min-height:24px; }
+.fd-kpis .fd-kpi>p { align-items:center; }
+.fd-kpis .fd-kpi-parts { gap:5px; }
+.fd-kpis .fd-kpi-parts button {
  height:24px; min-width:0; padding:3px 7px; line-height:18px; white-space:nowrap;
 }
-.fd-kpis-five .fd-kpi-parts b { line-height:18px; }
-.fd-kpis-five .fd-kpi-parts>span { line-height:24px; font-size:12px; }
+.fd-kpis .fd-kpi-parts b { line-height:18px; }
+.fd-kpis .fd-kpi-parts>span { line-height:24px; font-size:12px; }
 @media(max-width:1100px) {
- .fd-kpis-five { grid-template-columns:repeat(2,minmax(0,1fr)); }
- .fd-kpis-five>.fd-kpi:last-child { grid-column:1/-1; }
+ .fd-kpis { grid-template-columns:repeat(2,minmax(0,1fr)); }
+}
+
+/* Keep the report-source breakdown and comparison readable at both card widths. */
+.fd-kpis>.fd-kpi { height:148px; }
+.fd-kpis .fd-report-parts { margin-top:auto; }
+.fd-kpis .fd-reported-kpi>p { min-height:16px; margin-top:6px; }
+@media(max-width:767px) {
+ .fd-kpis>.fd-kpi { height:142px; }
+ .fd-kpis .fd-report-parts { gap:3px; }
+ .fd-kpis .fd-report-parts button { padding:3px 4px; }
 }