2113 lines
98 KiB
TypeScript
2113 lines
98 KiB
TypeScript
import { Button, Card, Col, Form, Row, Select, Space, Table, Tag, Toast } from '@douyinfe/semi-ui';
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import { IconCopy } from '@douyinfe/semi-icons';
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import { useEffect, useState } from 'react';
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import { api } from '../api/client';
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import type { OpsHealth, QualityAlertRule, QualityNotificationPlan, QualityNotificationPolicy, QualitySummary, QualityIssueRow, QualityPriorityIssue } from '../api/types';
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import { PageHeader } from '../components/PageHeader';
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import { buildAppHash } from '../domain/appRoute';
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import { qualityIssueLabel, qualityIssueOptions, qualityProtocolLabel, qualityProtocolOptions } from '../domain/qualityIssue';
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import { qualityIssueVehicleLookup } from '../domain/vehicleLookup';
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const statusColor: Record<string, 'green' | 'orange' | 'red' | 'grey'> = {
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ok: 'green',
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warning: 'orange',
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error: 'red'
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};
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function formatLag(value?: number | null) {
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return value == null ? '未接入' : value.toLocaleString();
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}
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function storageReadStatus(health: OpsHealth | null) {
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if (!health) return 'pending';
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return health.tdengineWritable && health.mysqlWritable ? 'ok' : 'error';
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}
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function formatRequestTimeout(health: OpsHealth | null) {
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const value = health?.runtime?.requestTimeoutMs;
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return value == null || value <= 0 ? '未限制' : `${value.toLocaleString()} ms`;
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}
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const emptySummary: QualitySummary = {
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issueVehicleCount: 0,
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issueRecordCount: 0,
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errorCount: 0,
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warningCount: 0,
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protocols: [],
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issueTypes: []
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};
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const alertRuleTemplates = [
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{
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issueType: 'NO_SOURCE',
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level: 'P0',
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owner: '平台接入',
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trigger: '绑定车辆连续无 GB32960、JT808、MQTT 来源证据',
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notify: '立即通知接入运维,30 分钟未恢复升级给业务责任人',
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sla: '30 分钟确认'
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},
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{
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issueType: 'VIN_MISSING',
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level: 'P0',
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owner: '车辆档案',
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trigger: '来源有数据但无法归并到 VIN',
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notify: '通知档案维护人补齐车牌、手机号和 VIN 映射',
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sla: '2 小时修复'
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},
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{
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issueType: 'LINK_GAP',
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level: 'P1',
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owner: '链路运维',
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trigger: '车辆或平台来源上报间断、Redis 在线状态过期',
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notify: '通知平台转发和网关值班人,持续异常进入日报',
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sla: '1 小时恢复'
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},
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{
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issueType: 'FIELD_MISSING',
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level: 'P1',
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owner: '协议解析',
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trigger: '核心字段缺失导致定位、里程或统计不可用',
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notify: '通知解析负责人核对字段映射和原始记录样本',
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sla: '当日闭环'
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}
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];
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const notificationPolicies = [
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{
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name: 'P0 实时中断',
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target: '接入运维 + 业务责任人',
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channel: '站内告警 / 邮件 / 企业微信',
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condition: '无来源、VIN 缺失、存储不可写',
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escalationMinutes: 30,
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acceptanceCriteria: '来源恢复并持续 10 分钟,车辆服务可查到实时与历史证据'
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},
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{
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name: 'P1 数据质量',
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target: '协议解析 + 数据治理',
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channel: '站内告警 / 每日汇总邮件',
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condition: '字段缺失、链路间断、容量风险',
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escalationMinutes: 120,
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acceptanceCriteria: '核心字段恢复解析,影响车辆可通过原始记录与历史证据复核'
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},
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{
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name: 'P2 趋势关注',
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target: '数智中心',
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channel: '周报 / 趋势看板',
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condition: '单源车辆、档案缺项、来源覆盖下降',
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escalationMinutes: 1440,
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acceptanceCriteria: '趋势原因已归档,责任人和后续治理动作明确'
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}
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];
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type AlertRuleRow = {
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issueType: string;
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title?: string;
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level: string;
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owner: string;
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trigger: string;
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notify: string;
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sla: string;
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count: number;
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};
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type PriorityIssueRow = QualityIssueRow & {
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priority: 'P0' | 'P1';
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actionLabel: string;
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actionDetail?: string;
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sla: string;
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vehicleLabel: string;
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realtimeHash?: string;
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historyHash?: string;
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rawHash?: string;
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vehicleHash?: string;
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notificationText?: string;
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};
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type AlertDispatchOwnerRow = {
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owner: string;
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activeRuleCount: number;
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hitCount: number;
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p0Count: number;
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primaryIssueType: string;
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primarySla: string;
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primaryHitCount: number;
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};
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function qualityParams(values: Record<string, string>) {
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const params = new URLSearchParams();
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if (values?.keyword) params.set('keyword', values.keyword);
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if (values?.protocol) params.set('protocol', values.protocol);
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if (values?.issueType) params.set('issueType', values.issueType);
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return params;
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}
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function qualityShareURL() {
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return `${window.location.origin}${window.location.pathname}${window.location.hash}`;
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}
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function appURL(hash: string) {
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return `${window.location.origin}${window.location.pathname}${hash}`;
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}
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function issueEvidenceDate(value?: string) {
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const match = String(value ?? '').match(/^(\d{4})-(\d{2})-(\d{2})/);
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return match ? `${match[1]}-${match[2]}-${match[3]}` : '';
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}
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function nextDate(value: string) {
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const match = /^(\d{4})-(\d{2})-(\d{2})$/.exec(value.trim());
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if (!match) return '';
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const date = new Date(Date.UTC(Number(match[1]), Number(match[2]) - 1, Number(match[3]) + 1));
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return date.toISOString().slice(0, 10);
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}
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function qualityActionRecommendation(row: QualityIssueRow) {
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if (row.issueType === 'NO_SOURCE') {
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return {
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label: '确认平台转发',
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color: 'orange' as const,
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detail: '车辆已绑定但没有任何来源证据,先确认平台转发、端口和订阅。'
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};
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}
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if (row.issueType === 'VIN_MISSING' || !row.vin?.trim()) {
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return {
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label: '维护身份绑定',
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color: 'red' as const,
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detail: '数据已有来源但无法归并到 VIN,优先用车牌/手机号补齐绑定。'
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};
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}
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if (row.issueType === 'LINK_GAP') {
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return {
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label: '排查来源链路',
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color: 'orange' as const,
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detail: '来源存在上报间断,优先检查平台转发、网络和消费延迟。'
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};
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}
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if (row.issueType === 'FIELD_MISSING') {
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return {
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label: '核对解析字段',
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color: 'orange' as const,
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detail: '字段缺失会影响统计和展示,优先核对解析映射和原始记录。'
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};
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}
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return {
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label: '查看车辆服务',
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color: 'blue' as const,
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detail: '进入车辆服务详情,结合来源证据继续排查。'
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};
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}
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function issueCount(summary: QualitySummary, issueType: string) {
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const issueTypes = Array.isArray(summary.issueTypes) ? summary.issueTypes : [];
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return issueTypes.find((item) => item.name === issueType)?.count ?? 0;
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}
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const issuePriorityWeight: Record<string, number> = {
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NO_SOURCE: 10,
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VIN_MISSING: 9,
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LINK_GAP: 8,
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FIELD_MISSING: 7
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};
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function alertRuleRows(summary: QualitySummary, health: OpsHealth | null): AlertRuleRow[] {
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const storageWritable = health == null || (health.tdengineWritable && health.mysqlWritable);
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const capacityCount = health?.capacityFindings?.length ?? 0;
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const rows = alertRuleTemplates.map((item) => ({
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...item,
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count: issueCount(summary, item.issueType)
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}));
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rows.push({
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issueType: 'CAPACITY_RISK',
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level: storageWritable && capacityCount === 0 ? 'P2' : 'P0',
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owner: '基础设施',
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trigger: 'Kafka Lag、连接容量、Redis 在线 Key 或存储读写异常',
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notify: storageWritable ? '容量风险进入运维日报,超过阈值升级' : '立即通知基础设施值班人处理存储不可写',
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sla: storageWritable ? '当日评估' : '15 分钟恢复',
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count: capacityCount + (storageWritable ? 0 : 1)
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});
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return rows;
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}
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function alertDispatchOwnerRows(rules: AlertRuleRow[]): AlertDispatchOwnerRow[] {
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const ownerMap = new Map<string, AlertDispatchOwnerRow>();
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rules.forEach((rule) => {
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const owner = rule.owner || '未分配';
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const current = ownerMap.get(owner) ?? {
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owner,
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activeRuleCount: 0,
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hitCount: 0,
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p0Count: 0,
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primaryIssueType: rule.issueType,
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primarySla: rule.sla,
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primaryHitCount: 0
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};
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current.activeRuleCount += rule.count > 0 ? 1 : 0;
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current.hitCount += rule.count;
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current.p0Count += rule.count > 0 && rule.level === 'P0' ? 1 : 0;
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const shouldReplacePrimary = rule.count > current.primaryHitCount || (rule.count === current.primaryHitCount && rule.level === 'P0');
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if (shouldReplacePrimary) {
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current.primaryIssueType = rule.issueType;
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current.primarySla = rule.sla;
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current.primaryHitCount = rule.count;
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}
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ownerMap.set(owner, current);
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});
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return [...ownerMap.values()]
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.filter((row) => row.hitCount > 0 || row.activeRuleCount > 0)
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.sort((left, right) => right.p0Count - left.p0Count || right.hitCount - left.hitCount || left.owner.localeCompare(right.owner));
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}
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function issueSla(issueType: string) {
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return alertRuleTemplates.find((item) => item.issueType === issueType)?.sla ?? '当日闭环';
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}
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function priorityIssueLevel(row: QualityIssueRow): 'P0' | 'P1' {
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if (row.severity === 'error' || row.issueType === 'NO_SOURCE') {
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return 'P0';
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}
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return 'P1';
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}
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function priorityVehicleLabel(row: QualityIssueRow) {
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const identity = row.vin?.trim() || row.phone?.trim() || row.sourceEndpoint?.trim() || '-';
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return [row.plate?.trim(), identity].filter(Boolean).join(' / ');
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}
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function priorityIssueRows(rows: QualityIssueRow[]): PriorityIssueRow[] {
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return rows
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.map((row) => {
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const action = qualityActionRecommendation(row);
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return {
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...row,
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priority: priorityIssueLevel(row),
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actionLabel: action.label,
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actionDetail: action.detail,
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sla: issueSla(row.issueType),
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vehicleLabel: priorityVehicleLabel(row)
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};
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})
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.sort((a, b) => {
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if (a.priority !== b.priority) return a.priority === 'P0' ? -1 : 1;
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const weightDelta = (issuePriorityWeight[b.issueType] ?? 0) - (issuePriorityWeight[a.issueType] ?? 0);
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if (weightDelta !== 0) return weightDelta;
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return String(b.lastSeen ?? '').localeCompare(String(a.lastSeen ?? ''));
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})
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.slice(0, 5);
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}
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function priorityIssueFromRow(row: QualityIssueRow): PriorityIssueRow {
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return priorityIssueRows([row])[0];
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}
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function priorityIssueNotificationText(row: PriorityIssueRow) {
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const lookup = qualityIssueVehicleLookup(row);
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const dateFrom = issueEvidenceDate(row.lastSeen);
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const dateTo = nextDate(dateFrom);
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const evidenceFilters = {
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...(dateFrom ? { dateFrom } : {}),
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...(dateTo ? { dateTo } : {})
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};
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return [
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`【${row.priority} 告警通知】${qualityIssueLabel(row.issueType)}`,
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`车辆:${row.vehicleLabel}`,
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`数据来源:${qualityProtocolLabel(row.protocol)}`,
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`问题:${qualityIssueLabel(row.issueType)}`,
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`建议动作:${row.actionLabel}`,
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`SLA:${row.sla}`,
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`最后时间:${row.lastSeen || '-'}`,
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`详情:${row.detail || '-'}`,
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`实时定位:${appURL(buildAppHash({ page: 'realtime', keyword: lookup.key, protocol: row.protocol }))}`,
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`轨迹证据:${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
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`原始记录:${appURL(buildAppHash({ page: 'history-query', keyword: lookup.key, protocol: row.protocol, filters: { tab: 'raw', ...evidenceFilters, includeFields: 'true' } }))}`,
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`车辆服务:${appURL(buildAppHash({ page: 'detail', keyword: lookup.key, protocol: row.protocol }))}`,
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`告警筛选:${qualityShareURL()}`
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].join('\n');
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}
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function alertRuleTemplate(issueType: string) {
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return alertRuleTemplates.find((item) => item.issueType === issueType);
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}
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function acceptanceCriteria(row: PriorityIssueRow) {
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if (row.issueType === 'VIN_MISSING') {
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return '车辆能解析到 VIN,实时、历史和原始记录可通过同一车辆服务查询';
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}
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if (row.issueType === 'NO_SOURCE') {
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return '至少一个生产来源恢复在线,车辆实时状态、历史轨迹和原始记录可查询';
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}
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if (row.issueType === 'LINK_GAP') {
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return '来源恢复连续上报,实时在线窗口和历史轨迹无异常断点';
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}
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if (row.issueType === 'FIELD_MISSING') {
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return '缺失字段恢复解析,统计、定位或里程依赖的核心字段可查询';
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}
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return '车辆服务状态恢复正常,告警不再命中当前规则';
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}
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function priorityIssueTicketText(row: PriorityIssueRow) {
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const lookup = qualityIssueVehicleLookup(row);
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const dateFrom = issueEvidenceDate(row.lastSeen);
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const dateTo = nextDate(dateFrom);
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const evidenceFilters = {
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...(dateFrom ? { dateFrom } : {}),
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...(dateTo ? { dateTo } : {})
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};
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const rule = alertRuleTemplate(row.issueType);
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return [
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'【告警处置工单】',
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`标题:[${row.priority}] ${qualityIssueLabel(row.issueType)} - ${row.vehicleLabel}`,
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`优先级:${row.priority}`,
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`责任团队:${rule?.owner || '数据治理'}`,
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`触发规则:${rule?.trigger || qualityIssueLabel(row.issueType)}`,
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`车辆:${row.vehicleLabel}`,
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`数据来源:${qualityProtocolLabel(row.protocol)}`,
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`来源地址:${row.sourceEndpoint || '-'}`,
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`问题:${qualityIssueLabel(row.issueType)}`,
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`建议动作:${row.actionLabel}`,
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`SLA:${row.sla}`,
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`最后时间:${row.lastSeen || '-'}`,
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`问题说明:${row.detail || '-'}`,
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`处置说明:${row.actionDetail || '-'}`,
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'处置步骤:',
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'1. 打开车辆服务核对当前身份解析结果',
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'2. 核对实时定位、轨迹证据和原始记录',
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'3. 完成后确认车辆服务状态恢复,问题不再命中当前告警',
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`验收标准:${acceptanceCriteria(row)}`,
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`实时定位:${appURL(buildAppHash({ page: 'realtime', keyword: lookup.key, protocol: row.protocol }))}`,
|
||
`轨迹证据:${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
|
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`原始记录:${appURL(buildAppHash({ page: 'history-query', keyword: lookup.key, protocol: row.protocol, filters: { tab: 'raw', ...evidenceFilters, includeFields: 'true' } }))}`,
|
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`车辆服务:${appURL(buildAppHash({ page: 'detail', keyword: lookup.key, protocol: row.protocol }))}`,
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`告警筛选:${qualityShareURL()}`
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].join('\n');
|
||
}
|
||
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function priorityIssueEvidencePackageText(row: PriorityIssueRow) {
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const lookup = qualityIssueVehicleLookup(row);
|
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const dateFrom = issueEvidenceDate(row.lastSeen);
|
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const dateTo = nextDate(dateFrom);
|
||
const evidenceFilters = {
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||
...(dateFrom ? { dateFrom } : {}),
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...(dateTo ? { dateTo } : {})
|
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};
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return [
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||
'【告警证据包】',
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`优先级:${row.priority}`,
|
||
`车辆:${row.vehicleLabel}`,
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`数据来源:${qualityProtocolLabel(row.protocol)}`,
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`来源地址:${row.sourceEndpoint || '-'}`,
|
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`问题:${qualityIssueLabel(row.issueType)}`,
|
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`建议动作:${row.actionLabel}`,
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||
`SLA:${row.sla}`,
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||
`最后时间:${row.lastSeen || '-'}`,
|
||
`详情:${row.detail || '-'}`,
|
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`验收标准:${acceptanceCriteria(row)}`,
|
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`实时定位:${appURL(buildAppHash({ page: 'realtime', keyword: lookup.key, protocol: row.protocol }))}`,
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`轨迹回放:${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
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`原始记录:${appURL(buildAppHash({ page: 'history-query', keyword: lookup.key, protocol: row.protocol, filters: { tab: 'raw', ...evidenceFilters, includeFields: 'true' } }))}`,
|
||
`里程复核:${appURL(buildAppHash({ page: 'mileage', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
|
||
`车辆服务:${appURL(buildAppHash({ page: 'detail', keyword: lookup.key, protocol: row.protocol }))}`,
|
||
`告警筛选:${qualityShareURL()}`
|
||
].join('\n');
|
||
}
|
||
|
||
function priorityDigestPolicyLines(policies?: QualityNotificationPolicy[]) {
|
||
const policy = policies?.find((item) => item.name.startsWith('P0')) ?? policies?.[0];
|
||
if (!policy) return [];
|
||
const escalation = formatEscalationMinutes(policy.escalationMinutes);
|
||
return [
|
||
`通知升级:${[policy.name, escalation, policy.target].filter(Boolean).join(' / ')}`,
|
||
...(policy.acceptanceCriteria ? [`验收标准:${policy.acceptanceCriteria}`] : [])
|
||
];
|
||
}
|
||
|
||
function priorityIssueDigestText(rows: PriorityIssueRow[], summary: QualitySummary, platformRelease?: string, policies?: QualityNotificationPolicy[]) {
|
||
const p0Count = rows.filter((row) => row.priority === 'P0').length;
|
||
const p1Count = rows.filter((row) => row.priority === 'P1').length;
|
||
const release = platformRelease?.trim();
|
||
const policyLines = priorityDigestPolicyLines(policies);
|
||
const lines = rows.map((row, index) => [
|
||
`${index + 1}. [${row.priority}] ${row.vehicleLabel}`,
|
||
` 来源:${qualityProtocolLabel(row.protocol)} / 问题:${qualityIssueLabel(row.issueType)}`,
|
||
` 建议动作:${row.actionLabel} / SLA:${row.sla}`,
|
||
` 最后时间:${row.lastSeen || '-'} / 详情:${row.detail || '-'}`
|
||
].join('\n'));
|
||
return [
|
||
'【告警优先队列汇总】',
|
||
`问题车辆:${summary.issueVehicleCount.toLocaleString()},问题记录:${summary.issueRecordCount.toLocaleString()}`,
|
||
`P0:${p0Count.toLocaleString()} 条,P1:${p1Count.toLocaleString()} 条`,
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
...policyLines,
|
||
'',
|
||
...lines,
|
||
'',
|
||
`告警筛选:${qualityShareURL()}`
|
||
].join('\n');
|
||
}
|
||
|
||
function slaMinutes(row: PriorityIssueRow) {
|
||
if (row.issueType === 'NO_SOURCE') return 30;
|
||
if (row.issueType === 'VIN_MISSING') return 120;
|
||
if (row.issueType === 'LINK_GAP') return 60;
|
||
if (row.issueType === 'FIELD_MISSING') return 24 * 60;
|
||
if (row.sla.includes('15 分钟')) return 15;
|
||
if (row.sla.includes('30 分钟')) return 30;
|
||
if (row.sla.includes('1 小时')) return 60;
|
||
if (row.sla.includes('2 小时')) return 120;
|
||
return 24 * 60;
|
||
}
|
||
|
||
function formatDuration(minutes: number) {
|
||
const value = Math.max(0, Math.round(minutes));
|
||
if (value < 60) return `${value} 分钟`;
|
||
const hours = Math.floor(value / 60);
|
||
const rest = value % 60;
|
||
return rest > 0 ? `${hours} 小时 ${rest} 分钟` : `${hours} 小时`;
|
||
}
|
||
|
||
function formatEscalationMinutes(minutes?: number) {
|
||
if (!Number.isFinite(minutes) || Number(minutes) <= 0) return '';
|
||
return `${formatDuration(Number(minutes))}升级`;
|
||
}
|
||
|
||
function parseIssueTime(value?: string) {
|
||
const raw = String(value ?? '').trim();
|
||
if (!raw) return Number.NaN;
|
||
const normalized = raw.includes('T') ? raw : raw.replace(' ', 'T');
|
||
const parsed = Date.parse(normalized);
|
||
if (Number.isFinite(parsed)) return parsed;
|
||
return Date.parse(`${raw.replace(' ', 'T')}+08:00`);
|
||
}
|
||
|
||
function escalationClock(row: PriorityIssueRow, nowMs = Date.now()) {
|
||
const lastSeenMs = parseIssueTime(row.lastSeen);
|
||
if (!Number.isFinite(lastSeenMs)) {
|
||
return { status: 'SLA 待确认', color: 'grey' as const, detail: '缺少告警时间', deadline: '-' };
|
||
}
|
||
const minutes = slaMinutes(row);
|
||
const deadlineMs = lastSeenMs + minutes * 60 * 1000;
|
||
const diffMinutes = (deadlineMs - nowMs) / 60000;
|
||
const deadline = new Date(deadlineMs).toLocaleString('zh-CN', { hour12: false });
|
||
if (diffMinutes < 0) {
|
||
return { status: '超 SLA', color: 'red' as const, detail: `已超 ${formatDuration(Math.abs(diffMinutes))}`, deadline };
|
||
}
|
||
if (diffMinutes <= Math.max(15, minutes * 0.2)) {
|
||
return { status: '即将升级', color: 'orange' as const, detail: `剩余 ${formatDuration(diffMinutes)}`, deadline };
|
||
}
|
||
return { status: 'SLA 正常', color: 'green' as const, detail: `剩余 ${formatDuration(diffMinutes)}`, deadline };
|
||
}
|
||
|
||
function ruleStatusColor(count: number, level: string): 'green' | 'orange' | 'red' | 'grey' {
|
||
if (count <= 0) return 'green';
|
||
if (level === 'P0') return 'red';
|
||
if (level === 'P1') return 'orange';
|
||
return 'grey';
|
||
}
|
||
|
||
function normalizeAlertRules(rows?: QualityAlertRule[]): AlertRuleRow[] | null {
|
||
if (!Array.isArray(rows)) return null;
|
||
return rows;
|
||
}
|
||
|
||
function normalizeNotificationPolicies(rows?: QualityNotificationPolicy[]): QualityNotificationPolicy[] | null {
|
||
if (!Array.isArray(rows)) return null;
|
||
return rows;
|
||
}
|
||
|
||
function normalizePriorityIssues(rows?: QualityPriorityIssue[]): PriorityIssueRow[] | null {
|
||
if (!Array.isArray(rows)) return null;
|
||
return rows;
|
||
}
|
||
|
||
function notificationPolicyRunbookText(policies: QualityNotificationPolicy[], rules: AlertRuleRow[], platformRelease?: string) {
|
||
const activeRules = rules.filter((row) => row.count > 0);
|
||
const release = platformRelease?.trim();
|
||
const lines = policies.map((policy, index) => [
|
||
`${index + 1}. ${policy.name} / ${policy.target}`,
|
||
` 触发:${policy.condition}`,
|
||
` 渠道:${policy.channel}`,
|
||
` 升级:${formatEscalationMinutes(policy.escalationMinutes) || '-'}`,
|
||
` 验收:${policy.acceptanceCriteria || '-'}`
|
||
].join('\n'));
|
||
return [
|
||
'【告警通知策略Runbook】',
|
||
`活跃规则:${activeRules.length.toLocaleString()} 类`,
|
||
`P0规则:${activeRules.filter((row) => row.level === 'P0').length.toLocaleString()} 类`,
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
'',
|
||
...lines,
|
||
'',
|
||
`告警筛选:${qualityShareURL()}`
|
||
].join('\n');
|
||
}
|
||
|
||
function notificationHandoffText({
|
||
rows,
|
||
summary,
|
||
rules,
|
||
policies,
|
||
filters,
|
||
platformRelease
|
||
}: {
|
||
rows: PriorityIssueRow[];
|
||
summary: QualitySummary;
|
||
rules: AlertRuleRow[];
|
||
policies: QualityNotificationPolicy[];
|
||
filters: Record<string, string>;
|
||
platformRelease?: string;
|
||
}) {
|
||
const release = platformRelease?.trim();
|
||
const activeRules = rules.filter((row) => row.count > 0);
|
||
const p0Rows = rows.filter((row) => row.priority === 'P0');
|
||
const p1Rows = rows.filter((row) => row.priority === 'P1');
|
||
const primaryPolicy = policies.find((item) => item.name.startsWith('P0')) ?? policies[0];
|
||
const filterLines = [
|
||
filters.keyword ? `关键词=${filters.keyword}` : '',
|
||
filters.protocol ? `数据来源=${qualityProtocolLabel(filters.protocol)}` : '',
|
||
filters.issueType ? `问题类型=${qualityIssueLabel(filters.issueType)}` : ''
|
||
].filter(Boolean);
|
||
const issueLines = rows.length > 0
|
||
? rows.map((row, index) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
const dateFrom = issueEvidenceDate(row.lastSeen);
|
||
const dateTo = nextDate(dateFrom);
|
||
const evidenceFilters = {
|
||
...(dateFrom ? { dateFrom } : {}),
|
||
...(dateTo ? { dateTo } : {})
|
||
};
|
||
return [
|
||
`${index + 1}. [${row.priority}] ${row.vehicleLabel}`,
|
||
` 来源:${qualityProtocolLabel(row.protocol)};问题:${qualityIssueLabel(row.issueType)};SLA:${row.sla}`,
|
||
` 建议动作:${row.actionLabel};最后时间:${row.lastSeen || '-'}`,
|
||
` 详情:${row.detail || '-'}`,
|
||
` 实时:${appURL(buildAppHash({ page: 'realtime', keyword: lookup.key, protocol: row.protocol }))}`,
|
||
` 轨迹:${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
|
||
` 原始记录:${appURL(buildAppHash({ page: 'history-query', keyword: lookup.key, protocol: row.protocol, filters: { tab: 'raw', ...evidenceFilters, includeFields: 'true' } }))}`,
|
||
` 车辆服务:${appURL(buildAppHash({ page: 'detail', keyword: lookup.key, protocol: row.protocol }))}`
|
||
].join('\n');
|
||
})
|
||
: ['当前筛选下暂无待通知车辆'];
|
||
return [
|
||
'【告警通知交接包】',
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
`当前筛选:${filterLines.length > 0 ? filterLines.join(';') : '全部告警'}`,
|
||
`问题车辆:${Number(summary.issueVehicleCount ?? 0).toLocaleString()};问题记录:${Number(summary.issueRecordCount ?? 0).toLocaleString()}`,
|
||
`优先级:P0 ${p0Rows.length.toLocaleString()} 条 / P1 ${p1Rows.length.toLocaleString()} 条`,
|
||
`活跃规则:${activeRules.length.toLocaleString()} 类${activeRules.length > 0 ? `(${activeRules.map((row) => `${row.level} ${row.title || qualityIssueLabel(row.issueType)} ${row.count}`).join(';')})` : ''}`,
|
||
primaryPolicy ? `主通知策略:${[primaryPolicy.name, primaryPolicy.target, primaryPolicy.channel, formatEscalationMinutes(primaryPolicy.escalationMinutes)].filter(Boolean).join(' / ')}` : '主通知策略:-',
|
||
primaryPolicy?.acceptanceCriteria ? `统一验收:${primaryPolicy.acceptanceCriteria}` : '统一验收:车辆服务状态恢复,实时、轨迹和原始记录可查询',
|
||
'',
|
||
'待通知车辆:',
|
||
...issueLines,
|
||
'',
|
||
`告警事件:${qualityShareURL()}`,
|
||
`通知闭环:${appURL(buildAppHash({ page: 'notification-rules' }))}`,
|
||
`运维质量:${appURL(buildAppHash({ page: 'ops-quality' }))}`
|
||
].join('\n');
|
||
}
|
||
|
||
function alertBusinessImpactText({
|
||
summary,
|
||
rules,
|
||
priorityRows,
|
||
health,
|
||
filters,
|
||
platformRelease
|
||
}: {
|
||
summary: QualitySummary;
|
||
rules: AlertRuleRow[];
|
||
priorityRows: PriorityIssueRow[];
|
||
health: OpsHealth | null;
|
||
filters: Record<string, string>;
|
||
platformRelease?: string;
|
||
}) {
|
||
const release = platformRelease?.trim();
|
||
const p0Rows = priorityRows.filter((row) => row.priority === 'P0');
|
||
const p1Rows = priorityRows.filter((row) => row.priority === 'P1');
|
||
const activeRules = rules.filter((row) => row.count > 0);
|
||
const p0Rules = activeRules.filter((row) => row.level === 'P0');
|
||
const primaryProtocol = summary.protocols?.[0];
|
||
const primaryIssue = summary.issueTypes?.[0];
|
||
const storageOk = !health || (health.tdengineWritable && health.mysqlWritable);
|
||
const capacityCount = Number(health?.capacityFindings?.length ?? 0);
|
||
const severity = !storageOk || p0Rows.length > 0 || p0Rules.length > 0 || Number(summary.errorCount ?? 0) > 0
|
||
? '高风险'
|
||
: Number(summary.issueVehicleCount ?? 0) > 0 || capacityCount > 0
|
||
? '需关注'
|
||
: '正常';
|
||
const filterLines = [
|
||
filters.keyword ? `关键词=${filters.keyword}` : '',
|
||
filters.protocol ? `数据来源=${qualityProtocolLabel(filters.protocol)}` : '',
|
||
filters.issueType ? `问题类型=${qualityIssueLabel(filters.issueType)}` : ''
|
||
].filter(Boolean);
|
||
return [
|
||
'【告警业务影响报告】',
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
`影响等级:${severity}`,
|
||
`当前筛选:${filterLines.length > 0 ? filterLines.join(';') : '全部告警'}`,
|
||
`影响车辆:${Number(summary.issueVehicleCount ?? 0).toLocaleString()} 辆`,
|
||
`问题记录:${Number(summary.issueRecordCount ?? 0).toLocaleString()} 条`,
|
||
`错误/警告:${Number(summary.errorCount ?? 0).toLocaleString()}/${Number(summary.warningCount ?? 0).toLocaleString()}`,
|
||
`优先级:P0 ${p0Rows.length.toLocaleString()} 条 / P1 ${p1Rows.length.toLocaleString()} 条`,
|
||
`活跃规则:${activeRules.length.toLocaleString()} 类 / P0规则 ${p0Rules.length.toLocaleString()} 类`,
|
||
`主要来源:${primaryProtocol ? `${qualityProtocolLabel(primaryProtocol.name)} ${primaryProtocol.count.toLocaleString()} 条` : '-'}`,
|
||
`主要问题:${primaryIssue ? `${qualityIssueLabel(primaryIssue.name)} ${primaryIssue.count.toLocaleString()} 条` : '-'}`,
|
||
`容量风险:${storageOk ? '存储可写' : '存储异常'};Kafka Lag ${formatLag(health?.kafkaLag)};容量发现 ${capacityCount.toLocaleString()} 项`,
|
||
`建议动作:${severity === '高风险' ? '立即通知责任团队并按 P0/P1 队列闭环' : severity === '需关注' ? '纳入当日治理,持续观察来源覆盖和字段完整性' : '保持监控'}`,
|
||
`告警事件:${qualityShareURL()}`,
|
||
`通知闭环:${appURL(buildAppHash({ page: 'notification-rules' }))}`,
|
||
`运维质量:${appURL(buildAppHash({ page: 'ops-quality' }))}`
|
||
].join('\n');
|
||
}
|
||
|
||
function alertCustomerDecisionText({
|
||
summary,
|
||
rules,
|
||
priorityRows,
|
||
health,
|
||
filters,
|
||
platformRelease
|
||
}: {
|
||
summary: QualitySummary;
|
||
rules: AlertRuleRow[];
|
||
priorityRows: PriorityIssueRow[];
|
||
health: OpsHealth | null;
|
||
filters: Record<string, string>;
|
||
platformRelease?: string;
|
||
}) {
|
||
const release = platformRelease?.trim();
|
||
const activeRules = rules.filter((row) => row.count > 0);
|
||
const p0Rows = priorityRows.filter((row) => row.priority === 'P0');
|
||
const p1Rows = priorityRows.filter((row) => row.priority === 'P1');
|
||
const primaryProtocol = summary.protocols?.[0];
|
||
const primaryIssue = summary.issueTypes?.[0];
|
||
const storageOk = !health || (health.tdengineWritable && health.mysqlWritable);
|
||
const capacityCount = Number(health?.capacityFindings?.length ?? 0);
|
||
const decision = !storageOk || p0Rows.length > 0 || activeRules.some((row) => row.level === 'P0') || Number(summary.errorCount ?? 0) > 0
|
||
? '立即处置'
|
||
: Number(summary.issueVehicleCount ?? 0) > 0 || capacityCount > 0
|
||
? '当日跟进'
|
||
: '持续观察';
|
||
const focusIssue = priorityRows[0];
|
||
const focusLookup = focusIssue ? qualityIssueVehicleLookup(focusIssue) : undefined;
|
||
const filterLines = [
|
||
filters.keyword ? `关键词=${filters.keyword}` : '',
|
||
filters.protocol ? `数据来源=${qualityProtocolLabel(filters.protocol)}` : '',
|
||
filters.issueType ? `问题类型=${qualityIssueLabel(filters.issueType)}` : ''
|
||
].filter(Boolean);
|
||
return [
|
||
'【客户告警决策说明】',
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
`决策结论:${decision}`,
|
||
`筛选范围:${filterLines.length > 0 ? filterLines.join(';') : '全部告警'}`,
|
||
`影响车辆:${Number(summary.issueVehicleCount ?? 0).toLocaleString()} 辆;问题记录:${Number(summary.issueRecordCount ?? 0).toLocaleString()} 条`,
|
||
`优先队列:P0 ${p0Rows.length.toLocaleString()} / P1 ${p1Rows.length.toLocaleString()}`,
|
||
`主要来源:${primaryProtocol ? `${qualityProtocolLabel(primaryProtocol.name)} ${primaryProtocol.count.toLocaleString()} 条` : '-'}`,
|
||
`主要问题:${primaryIssue ? `${qualityIssueLabel(primaryIssue.name)} ${primaryIssue.count.toLocaleString()} 条` : '-'}`,
|
||
`链路状态:Kafka Lag ${formatLag(health?.kafkaLag)};Redis 在线 ${formatLag(health?.redisOnlineKeys)};存储${storageOk ? '可写' : '异常'};容量发现 ${capacityCount.toLocaleString()} 项`,
|
||
`焦点车辆:${focusIssue ? `${focusIssue.vehicleLabel} / ${qualityProtocolLabel(focusIssue.protocol)} / ${qualityIssueLabel(focusIssue.issueType)}` : '-'}`,
|
||
'',
|
||
'客户处置路径:',
|
||
'1. 先确认影响车辆和 P0/P1 数量。',
|
||
'2. P0 立即通知责任团队,超过 SLA 自动升级。',
|
||
'3. 每辆焦点车都要打开实时、轨迹、原始记录、里程证据闭环。',
|
||
'4. 恢复后确认告警不再命中,并保留交接包。',
|
||
'',
|
||
`告警事件:${qualityShareURL()}`,
|
||
`实时监控:${appURL(buildAppHash({ page: 'realtime', keyword: focusLookup?.key || filters.keyword || '', protocol: focusIssue?.protocol || filters.protocol }))}`,
|
||
`轨迹回放:${appURL(buildAppHash({ page: 'history', keyword: focusLookup?.key || filters.keyword || '', protocol: focusIssue?.protocol || filters.protocol }))}`,
|
||
`通知闭环:${appURL(buildAppHash({ page: 'notification-rules' }))}`
|
||
].join('\n');
|
||
}
|
||
|
||
function alertRecoveryReceiptText({
|
||
summary,
|
||
impactLabel,
|
||
priorityRows,
|
||
primaryPolicy,
|
||
filters,
|
||
platformRelease
|
||
}: {
|
||
summary: QualitySummary;
|
||
impactLabel: string;
|
||
priorityRows: PriorityIssueRow[];
|
||
primaryPolicy?: QualityNotificationPolicy;
|
||
filters: Record<string, string>;
|
||
platformRelease?: string;
|
||
}) {
|
||
const release = platformRelease?.trim();
|
||
const filterLines = [
|
||
filters.keyword ? `关键词=${filters.keyword}` : '',
|
||
filters.protocol ? `数据来源=${qualityProtocolLabel(filters.protocol)}` : '',
|
||
filters.issueType ? `问题类型=${qualityIssueLabel(filters.issueType)}` : ''
|
||
].filter(Boolean);
|
||
const focusRows = priorityRows.slice(0, 5).map((row, index) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
return `${index + 1}. ${row.vehicleLabel} / ${qualityProtocolLabel(row.protocol)} / ${lookup.key || '-'} / ${qualityIssueLabel(row.issueType)}`;
|
||
});
|
||
return [
|
||
'【客户告警恢复验收回执】',
|
||
...(release ? [`运行版本:${release}`] : []),
|
||
`当前筛选:${filterLines.length > 0 ? filterLines.join(';') : '全部告警'}`,
|
||
`当前影响:${Number(summary.issueVehicleCount ?? 0).toLocaleString()} 辆车 / ${Number(summary.issueRecordCount ?? 0).toLocaleString()} 条告警 / ${impactLabel}`,
|
||
'恢复标准:实时可看 / 轨迹可回放 / 里程可核对 / 历史证据可导出',
|
||
`通知策略:${primaryPolicy ? [primaryPolicy.name, primaryPolicy.target, primaryPolicy.channel].filter(Boolean).join(' / ') : '-'}`,
|
||
`验收口径:${primaryPolicy?.acceptanceCriteria || '车辆服务状态恢复,实时、轨迹、历史和里程证据可查询。'}`,
|
||
'',
|
||
'待复核车辆:',
|
||
...(focusRows.length > 0 ? focusRows : ['当前没有优先车辆']),
|
||
'',
|
||
`告警事件:${qualityShareURL()}`,
|
||
`实时监控:${appURL(buildAppHash({ page: 'realtime', filters }))}`,
|
||
`轨迹回放:${appURL(buildAppHash({ page: 'history', filters }))}`,
|
||
`里程统计:${appURL(buildAppHash({ page: 'mileage', filters }))}`,
|
||
`历史导出:${appURL(buildAppHash({ page: 'history-query', filters: { ...filters, tab: 'raw', includeFields: 'true' } }))}`
|
||
].join('\n');
|
||
}
|
||
|
||
async function copyText(value: string, label: string) {
|
||
const text = value.trim();
|
||
if (!text) {
|
||
Toast.warning(`${label}为空`);
|
||
return;
|
||
}
|
||
try {
|
||
await navigator.clipboard.writeText(text);
|
||
Toast.success(`已复制${label}`);
|
||
} catch {
|
||
Toast.error(`复制${label}失败`);
|
||
}
|
||
}
|
||
|
||
async function copyQualityShareURL() {
|
||
await copyText(qualityShareURL(), '筛选链接');
|
||
}
|
||
|
||
export function Quality({
|
||
onOpenVehicle,
|
||
onOpenRealtime,
|
||
onOpenHistory,
|
||
onOpenRaw,
|
||
onOpenMileage,
|
||
onOpenNotificationRules,
|
||
onHealthLoaded,
|
||
onNotificationPlanLoaded,
|
||
onFiltersChange,
|
||
initialFilters = {}
|
||
}: {
|
||
onOpenVehicle: (vin: string, protocol?: string) => void;
|
||
onOpenRealtime?: (filters: Record<string, string>) => void;
|
||
onOpenHistory?: (filters: Record<string, string>) => void;
|
||
onOpenRaw?: (filters: Record<string, string>) => void;
|
||
onOpenMileage?: (filters: Record<string, string>) => void;
|
||
onOpenNotificationRules?: () => void;
|
||
onHealthLoaded?: (health: OpsHealth) => void;
|
||
onNotificationPlanLoaded?: (plan: QualityNotificationPlan) => void;
|
||
onFiltersChange?: (filters: Record<string, string>) => void;
|
||
initialFilters?: Record<string, string>;
|
||
}) {
|
||
const [issues, setIssues] = useState<QualityIssueRow[]>([]);
|
||
const [summary, setSummary] = useState<QualitySummary>(emptySummary);
|
||
const [health, setHealth] = useState<OpsHealth | null>(null);
|
||
const [notificationPlan, setNotificationPlan] = useState<QualityNotificationPlan | null>(null);
|
||
const [loadingIssues, setLoadingIssues] = useState(true);
|
||
const [loadingSummary, setLoadingSummary] = useState(true);
|
||
const [loadingHealth, setLoadingHealth] = useState(true);
|
||
const [filters, setFilters] = useState<Record<string, string>>(initialFilters);
|
||
const [pagination, setPagination] = useState({ currentPage: 1, pageSize: 20, total: 0 });
|
||
const summaryIssueTypes = Array.isArray(summary.issueTypes) ? summary.issueTypes : [];
|
||
const summaryProtocols = Array.isArray(summary.protocols) ? summary.protocols : [];
|
||
const issueVehicleCount = Number(summary.issueVehicleCount ?? 0);
|
||
const issueRecordCount = Number(summary.issueRecordCount ?? 0);
|
||
const errorCount = Number(summary.errorCount ?? 0);
|
||
const warningCount = Number(summary.warningCount ?? 0);
|
||
const primaryIssueType = summaryIssueTypes[0]?.name;
|
||
const rules = normalizeAlertRules(notificationPlan?.rules) ?? alertRuleRows(summary, health);
|
||
const policies = normalizeNotificationPolicies(notificationPlan?.policies) ?? notificationPolicies;
|
||
const activeRuleCount = notificationPlan?.activeRuleCount ?? rules.filter((item) => item.count > 0).length;
|
||
const p0RuleCount = notificationPlan?.p0RuleCount ?? rules.filter((item) => item.count > 0 && item.level === 'P0').length;
|
||
const priorityRows = normalizePriorityIssues(notificationPlan?.priorityIssues) ?? priorityIssueRows(issues);
|
||
const dispatchOwnerRows = alertDispatchOwnerRows(rules);
|
||
const priorityP0Count = priorityRows.filter((row) => row.priority === 'P0').length;
|
||
const priorityP1Count = priorityRows.filter((row) => row.priority === 'P1').length;
|
||
const focusIssue = priorityRows[0];
|
||
const focusLookup = focusIssue ? qualityIssueVehicleLookup(focusIssue) : undefined;
|
||
const activeRulesForImpact = rules.filter((row) => row.count > 0);
|
||
const storageWritable = !health || (health.tdengineWritable && health.mysqlWritable);
|
||
const capacityFindingCount = health?.capacityFindings?.length ?? 0;
|
||
const impactSeverity = !storageWritable || priorityP0Count > 0 || p0RuleCount > 0 || errorCount > 0
|
||
? { label: '高风险', color: 'red' as const, detail: '需要立即通知责任团队并按 P0/P1 队列闭环。' }
|
||
: issueVehicleCount > 0 || capacityFindingCount > 0
|
||
? { label: '需关注', color: 'orange' as const, detail: '纳入当日治理,持续观察来源覆盖和字段完整性。' }
|
||
: { label: '正常', color: 'green' as const, detail: '当前没有明显业务影响,保持监控。' };
|
||
const customerDecision = impactSeverity.label === '高风险'
|
||
? { label: '立即处置', color: 'red' as const, detail: '优先确认客户车辆服务是否受影响,并立即触发通知闭环。' }
|
||
: impactSeverity.label === '需关注'
|
||
? { label: '当日跟进', color: 'orange' as const, detail: '纳入当日数据治理,持续观察来源恢复和车辆证据。' }
|
||
: { label: '持续观察', color: 'green' as const, detail: '当前没有客户侧高优先级影响,保持常规监控。' };
|
||
const primaryPolicy = policies.find((item) => item.name.startsWith('P0')) ?? policies[0];
|
||
const secondaryPolicy = policies.find((item) => item.name.startsWith('P1')) ?? policies[1] ?? primaryPolicy;
|
||
const primaryProtocolImpact = summaryProtocols[0];
|
||
const primaryIssueImpact = summaryIssueTypes[0];
|
||
const impactCards = [
|
||
{ label: '影响车辆', value: `${issueVehicleCount.toLocaleString()} 辆`, detail: `${issueRecordCount.toLocaleString()} 条问题记录`, color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const },
|
||
{ label: '优先级', value: `P0 ${priorityP0Count} / P1 ${priorityP1Count}`, detail: `${p0RuleCount} 类 P0 规则`, color: priorityP0Count > 0 || p0RuleCount > 0 ? 'red' as const : 'green' as const },
|
||
{ label: '主要来源', value: primaryProtocolImpact ? qualityProtocolLabel(primaryProtocolImpact.name) : '-', detail: primaryProtocolImpact ? `${primaryProtocolImpact.count.toLocaleString()} 条` : '暂无来源问题', color: primaryProtocolImpact ? 'blue' as const : 'green' as const },
|
||
{ label: '主要问题', value: primaryIssueImpact ? qualityIssueLabel(primaryIssueImpact.name) : '-', detail: primaryIssueImpact ? `${primaryIssueImpact.count.toLocaleString()} 条` : '暂无问题类型', color: primaryIssueImpact ? 'orange' as const : 'green' as const },
|
||
{ label: '容量与存储', value: storageWritable ? '可写' : '异常', detail: `Kafka Lag ${formatLag(health?.kafkaLag)} / 发现 ${capacityFindingCount} 项`, color: storageWritable && capacityFindingCount === 0 ? 'green' as const : 'red' as const }
|
||
];
|
||
const customerNotificationSlaItems = [
|
||
{
|
||
label: '客户影响范围',
|
||
value: `${issueVehicleCount.toLocaleString()} 辆车`,
|
||
detail: `${issueRecordCount.toLocaleString()} 条告警记录,优先判断实时、轨迹和里程是否受影响。`,
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
action: '影响摘要',
|
||
onClick: () => copyBusinessImpact()
|
||
},
|
||
{
|
||
label: '通知负责人',
|
||
value: primaryPolicy?.target || '待配置',
|
||
detail: primaryPolicy ? `${primaryPolicy.name} / ${primaryPolicy.channel}` : '缺少通知策略,建议先配置责任团队。',
|
||
color: primaryPolicy ? 'blue' as const : 'orange' as const,
|
||
action: '通知闭环',
|
||
onClick: () => onOpenNotificationRules?.()
|
||
},
|
||
{
|
||
label: '升级时限',
|
||
value: formatEscalationMinutes(primaryPolicy?.escalationMinutes) || '未配置',
|
||
detail: secondaryPolicy && secondaryPolicy !== primaryPolicy ? `P1 参考:${secondaryPolicy.target} / ${formatEscalationMinutes(secondaryPolicy.escalationMinutes) || '未配置'}` : '高优先级事件需要明确超时升级路径。',
|
||
color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
|
||
action: '复制策略',
|
||
onClick: () => copyPolicyRunbook()
|
||
},
|
||
{
|
||
label: '恢复验收',
|
||
value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
|
||
detail: primaryPolicy?.acceptanceCriteria || '车辆服务状态恢复,实时、轨迹、历史和里程证据可查询。',
|
||
color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
|
||
action: '交接包',
|
||
onClick: () => copyNotificationHandoff()
|
||
}
|
||
];
|
||
const notificationChannelItems = (primaryPolicy?.channel || '站内告警')
|
||
.split('/')
|
||
.map((item) => item.trim())
|
||
.filter(Boolean)
|
||
.map((channel) => ({
|
||
channel,
|
||
target: primaryPolicy?.target || '待配置责任人',
|
||
condition: primaryPolicy?.condition || '告警规则命中',
|
||
escalation: formatEscalationMinutes(primaryPolicy?.escalationMinutes) || '未配置升级',
|
||
acceptance: primaryPolicy?.acceptanceCriteria || '车辆服务状态恢复,实时、轨迹、历史和里程证据可查询。'
|
||
}));
|
||
|
||
const loadIssues = (values: Record<string, string> = filters, page = pagination.currentPage, pageSize = pagination.pageSize) => {
|
||
setLoadingIssues(true);
|
||
const params = qualityParams(values);
|
||
params.set('limit', String(pageSize));
|
||
params.set('offset', String((page - 1) * pageSize));
|
||
api.alertEvents(params)
|
||
.then((nextPage) => {
|
||
setIssues(nextPage.items);
|
||
setPagination({ currentPage: page, pageSize, total: nextPage.total });
|
||
})
|
||
.catch((error: Error) => Toast.error(error.message))
|
||
.finally(() => setLoadingIssues(false));
|
||
};
|
||
|
||
const loadSummary = (values: Record<string, string> = filters) => {
|
||
setLoadingSummary(true);
|
||
api.alertEventSummary(qualityParams(values))
|
||
.then(setSummary)
|
||
.catch((error: Error) => Toast.error(error.message))
|
||
.finally(() => setLoadingSummary(false));
|
||
};
|
||
|
||
const loadHealth = () => {
|
||
setLoadingHealth(true);
|
||
api.opsHealth()
|
||
.then((nextHealth) => {
|
||
setHealth(nextHealth);
|
||
onHealthLoaded?.(nextHealth);
|
||
})
|
||
.catch((error: Error) => Toast.error(error.message))
|
||
.finally(() => setLoadingHealth(false));
|
||
};
|
||
const loadNotificationPlan = (values: Record<string, string> = filters, pageSize = pagination.pageSize) => {
|
||
const params = qualityParams(values);
|
||
params.set('limit', String(pageSize));
|
||
api.alertEventNotificationPlan(params)
|
||
.then((plan) => {
|
||
if (Array.isArray(plan.rules) && Array.isArray(plan.policies) && Array.isArray(plan.priorityIssues)) {
|
||
setNotificationPlan(plan);
|
||
onNotificationPlanLoaded?.(plan);
|
||
}
|
||
})
|
||
.catch(() => {
|
||
setNotificationPlan(null);
|
||
});
|
||
};
|
||
|
||
useEffect(() => {
|
||
setFilters(initialFilters);
|
||
loadSummary(initialFilters);
|
||
loadIssues(initialFilters, 1, pagination.pageSize);
|
||
loadHealth();
|
||
loadNotificationPlan(initialFilters, pagination.pageSize);
|
||
}, [JSON.stringify(initialFilters)]);
|
||
|
||
const applyFilters = (nextFilters: Record<string, string>) => {
|
||
setFilters(nextFilters);
|
||
onFiltersChange?.(nextFilters);
|
||
loadSummary(nextFilters);
|
||
loadIssues(nextFilters, 1, pagination.pageSize);
|
||
loadNotificationPlan(nextFilters, pagination.pageSize);
|
||
};
|
||
|
||
const drillPrimaryIssue = () => {
|
||
if (!primaryIssueType) {
|
||
return;
|
||
}
|
||
applyFilters({ ...filters, issueType: primaryIssueType });
|
||
};
|
||
const drillProtocol = (protocol: string) => {
|
||
applyFilters({ ...filters, protocol });
|
||
};
|
||
const drillIssueType = (issueType: string) => {
|
||
applyFilters({ ...filters, issueType });
|
||
};
|
||
const filterSummary = [
|
||
filters.keyword ? `关键词:${filters.keyword}` : '',
|
||
filters.protocol ? `数据来源:${qualityProtocolLabel(filters.protocol)}` : '',
|
||
filters.issueType ? `问题类型:${qualityIssueLabel(filters.issueType)}` : ''
|
||
].filter(Boolean);
|
||
const openIssueHistory = (row: QualityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
const dateFrom = issueEvidenceDate(row.lastSeen);
|
||
const dateTo = nextDate(dateFrom);
|
||
onOpenHistory?.({
|
||
keyword: lookup.key,
|
||
protocol: row.protocol,
|
||
...(dateFrom ? { dateFrom } : {}),
|
||
...(dateTo ? { dateTo } : {})
|
||
});
|
||
};
|
||
const openIssueRaw = (row: QualityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
const dateFrom = issueEvidenceDate(row.lastSeen);
|
||
const dateTo = nextDate(dateFrom);
|
||
onOpenRaw?.({
|
||
keyword: lookup.key,
|
||
protocol: row.protocol,
|
||
...(dateFrom ? { dateFrom } : {}),
|
||
...(dateTo ? { dateTo } : {}),
|
||
includeFields: 'true'
|
||
});
|
||
};
|
||
const openIssueRealtime = (row: QualityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
onOpenRealtime?.({
|
||
keyword: lookup.key,
|
||
protocol: row.protocol
|
||
});
|
||
};
|
||
const openIssueMileage = (row: QualityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
const dateFrom = issueEvidenceDate(row.lastSeen);
|
||
const dateTo = nextDate(dateFrom);
|
||
onOpenMileage?.({
|
||
keyword: lookup.key,
|
||
protocol: row.protocol,
|
||
...(dateFrom ? { dateFrom } : {}),
|
||
...(dateTo ? { dateTo } : {})
|
||
});
|
||
};
|
||
const copyPriorityDigest = () => {
|
||
if (priorityRows.length === 0) {
|
||
Toast.warning('当前没有可复制的优先告警');
|
||
return;
|
||
}
|
||
copyText(priorityIssueDigestText(priorityRows, notificationPlan?.summary ?? summary, health?.runtime?.platformRelease, policies), '优先队列通知汇总');
|
||
};
|
||
const copyPolicyRunbook = () => {
|
||
copyText(notificationPolicyRunbookText(policies, rules, health?.runtime?.platformRelease), '通知策略Runbook');
|
||
};
|
||
const copyNotificationHandoff = () => {
|
||
copyText(notificationHandoffText({
|
||
rows: priorityRows,
|
||
summary: notificationPlan?.summary ?? summary,
|
||
rules,
|
||
policies,
|
||
filters,
|
||
platformRelease: health?.runtime?.platformRelease
|
||
}), '告警通知交接包');
|
||
};
|
||
const copyBusinessImpact = () => {
|
||
copyText(alertBusinessImpactText({
|
||
summary: notificationPlan?.summary ?? summary,
|
||
rules,
|
||
priorityRows,
|
||
health,
|
||
filters,
|
||
platformRelease: health?.runtime?.platformRelease
|
||
}), '业务影响报告');
|
||
};
|
||
const copyAlertCustomerDecision = () => {
|
||
copyText(alertCustomerDecisionText({
|
||
summary: notificationPlan?.summary ?? summary,
|
||
rules,
|
||
priorityRows,
|
||
health,
|
||
filters,
|
||
platformRelease: health?.runtime?.platformRelease
|
||
}), '客户告警决策说明');
|
||
};
|
||
const copyAlertRecoveryReceipt = () => {
|
||
copyText(alertRecoveryReceiptText({
|
||
summary: notificationPlan?.summary ?? summary,
|
||
impactLabel: impactSeverity.label,
|
||
priorityRows,
|
||
primaryPolicy,
|
||
filters,
|
||
platformRelease: health?.runtime?.platformRelease
|
||
}), '客户告警恢复验收回执');
|
||
};
|
||
const alertRecoveryAcceptanceItems = [
|
||
{
|
||
label: '实时恢复',
|
||
value: storageWritable ? '可验证' : '先修复存储',
|
||
detail: '确认客户能看到车辆实时状态、在线状态和最新协议字段。',
|
||
color: storageWritable ? 'green' as const : 'red' as const,
|
||
action: '实时确认',
|
||
displayAction: '实时验收',
|
||
onClick: () => {
|
||
if (onOpenRealtime) {
|
||
onOpenRealtime(filters);
|
||
} else {
|
||
window.location.hash = buildAppHash({ page: 'realtime', filters });
|
||
}
|
||
}
|
||
},
|
||
{
|
||
label: '轨迹恢复',
|
||
value: issueVehicleCount > 0 ? '需复核' : '正常',
|
||
detail: '用受影响车辆回放轨迹,确认定位、速度和时间连续可查。',
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
action: '轨迹复核',
|
||
displayAction: '轨迹验收',
|
||
onClick: () => {
|
||
if (onOpenHistory) {
|
||
onOpenHistory(filters);
|
||
} else {
|
||
window.location.hash = buildAppHash({ page: 'history', filters });
|
||
}
|
||
}
|
||
},
|
||
{
|
||
label: '里程恢复',
|
||
value: primaryIssueType ? qualityIssueLabel(primaryIssueType) : '可核对',
|
||
detail: '用区间里程和历史证据确认统计结果能解释、能导出、能复盘。',
|
||
color: primaryIssueType ? 'orange' as const : 'green' as const,
|
||
action: '里程核对',
|
||
displayAction: '里程验收',
|
||
onClick: () => {
|
||
if (onOpenMileage) {
|
||
onOpenMileage(filters);
|
||
} else {
|
||
window.location.hash = buildAppHash({ page: 'mileage', filters });
|
||
}
|
||
}
|
||
},
|
||
{
|
||
label: '客户回执',
|
||
value: primaryPolicy?.target || '责任人待配置',
|
||
detail: '复制一份包含影响范围、验收标准、证据入口和待复核车辆的恢复回执。',
|
||
color: primaryPolicy ? 'blue' as const : 'orange' as const,
|
||
action: '复制回执',
|
||
displayAction: '回执复制',
|
||
onClick: copyAlertRecoveryReceipt
|
||
}
|
||
];
|
||
const alertActionConclusionItems = [
|
||
{
|
||
label: '影响范围',
|
||
value: `${issueVehicleCount.toLocaleString()} 辆`,
|
||
detail: `${issueRecordCount.toLocaleString()} 条告警记录,先判断是否影响客户看车、轨迹和里程。`,
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
action: '复制影响',
|
||
onClick: () => copyBusinessImpact()
|
||
},
|
||
{
|
||
label: '通知策略',
|
||
value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
|
||
detail: priorityRows.length > 0 ? '已进入责任团队通知队列。' : '当前没有待通知车辆。',
|
||
color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
|
||
action: '复制通知',
|
||
onClick: () => copyPriorityDigest()
|
||
},
|
||
{
|
||
label: 'SLA策略',
|
||
value: customerDecision.label,
|
||
detail: primaryPolicy ? `${primaryPolicy.name} / ${formatEscalationMinutes(primaryPolicy.escalationMinutes) || '未配置升级'}` : '需要补充通知策略和升级时限。',
|
||
color: customerDecision.color,
|
||
action: '通知闭环',
|
||
onClick: () => onOpenNotificationRules?.()
|
||
},
|
||
{
|
||
label: '证据闭环',
|
||
value: storageWritable ? '可复核' : '先修复存储',
|
||
detail: '通知必须带上实时、轨迹、里程和历史证据入口。',
|
||
color: storageWritable ? 'green' as const : 'red' as const,
|
||
action: '复制交接',
|
||
onClick: () => copyNotificationHandoff()
|
||
},
|
||
{
|
||
label: '恢复回执',
|
||
value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
|
||
detail: primaryPolicy?.acceptanceCriteria || '恢复后确认车辆服务状态、轨迹、历史和里程证据可查询。',
|
||
color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
|
||
action: '复制回执',
|
||
onClick: () => copyAlertRecoveryReceipt()
|
||
}
|
||
];
|
||
const alertCustomerServiceItems = [
|
||
{
|
||
label: '影响车辆',
|
||
value: `${issueVehicleCount.toLocaleString()} 辆`,
|
||
detail: `${issueRecordCount.toLocaleString()} 条告警记录,先判断是否影响实时、轨迹和里程。`,
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
action: '复制影响',
|
||
disabled: false,
|
||
onClick: () => copyBusinessImpact()
|
||
},
|
||
{
|
||
label: '待通知',
|
||
value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
|
||
detail: priorityRows.length > 0 ? '已按优先级生成责任团队通知。' : '当前没有需要通知的告警车辆。',
|
||
color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
|
||
action: '复制通知',
|
||
disabled: priorityRows.length === 0,
|
||
onClick: () => copyPriorityDigest()
|
||
},
|
||
{
|
||
label: '焦点车辆',
|
||
value: focusIssue?.vehicleLabel || '暂无',
|
||
detail: focusIssue ? `${qualityProtocolLabel(focusIssue.protocol)} / ${qualityIssueLabel(focusIssue.issueType)}。` : '没有焦点车辆时保持监控。',
|
||
color: focusIssue ? 'blue' as const : 'green' as const,
|
||
action: '车辆服务',
|
||
disabled: !focusIssue || !focusLookup?.key,
|
||
onClick: () => focusIssue && onOpenVehicle(focusLookup?.key ?? '', focusIssue.protocol)
|
||
},
|
||
{
|
||
label: '证据闭环',
|
||
value: priorityRows.length > 0 ? '可复核' : '待观察',
|
||
detail: '通知必须带上车辆服务、实时、轨迹、原始记录和里程证据。',
|
||
color: priorityRows.length > 0 ? 'blue' as const : 'green' as const,
|
||
action: '复制交接',
|
||
disabled: false,
|
||
onClick: () => copyNotificationHandoff()
|
||
},
|
||
{
|
||
label: '恢复验收',
|
||
value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
|
||
detail: primaryPolicy?.acceptanceCriteria || '车辆服务状态恢复,实时、轨迹、历史和里程证据可查询。',
|
||
color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
|
||
action: '复制回执',
|
||
disabled: false,
|
||
onClick: () => copyAlertRecoveryReceipt()
|
||
}
|
||
];
|
||
const alertClosureTimelineItems = [
|
||
{
|
||
step: '1',
|
||
label: '告警触发',
|
||
value: `${issueRecordCount.toLocaleString()} 条事件`,
|
||
detail: primaryIssueImpact ? `主要问题:${qualityIssueLabel(primaryIssueImpact.name)}` : '等待告警规则命中。',
|
||
action: '查看事件',
|
||
color: issueRecordCount > 0 ? 'orange' as const : 'green' as const,
|
||
onClick: () => loadIssues(filters, pagination.currentPage, pagination.pageSize)
|
||
},
|
||
{
|
||
step: '2',
|
||
label: '影响车辆',
|
||
value: `${issueVehicleCount.toLocaleString()} 辆车`,
|
||
detail: '先判断实时、轨迹、里程和历史导出是否受影响。',
|
||
action: '影响摘要',
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
onClick: copyBusinessImpact
|
||
},
|
||
{
|
||
step: '3',
|
||
label: '责任通知',
|
||
value: primaryPolicy?.target || '责任人待配置',
|
||
detail: primaryPolicy ? `${primaryPolicy.name} / ${formatEscalationMinutes(primaryPolicy.escalationMinutes) || '未配置升级'}` : '需要补充通知策略和升级时限。',
|
||
action: '通知策略',
|
||
color: primaryPolicy ? 'blue' as const : 'orange' as const,
|
||
onClick: () => onOpenNotificationRules?.()
|
||
},
|
||
{
|
||
step: '4',
|
||
label: '证据复核',
|
||
value: '实时/轨迹/里程',
|
||
detail: '每次通知都要带上可打开的车辆证据入口和筛选范围。',
|
||
action: '证据交接',
|
||
color: 'blue' as const,
|
||
onClick: copyNotificationHandoff
|
||
},
|
||
{
|
||
step: '5',
|
||
label: '恢复验收',
|
||
value: primaryPolicy?.acceptanceCriteria ? '有标准' : '待补充',
|
||
detail: primaryPolicy?.acceptanceCriteria || '确认车辆服务恢复,实时、轨迹、历史和里程证据可查。',
|
||
action: '复制回执',
|
||
color: primaryPolicy?.acceptanceCriteria ? 'green' as const : 'orange' as const,
|
||
onClick: copyAlertRecoveryReceipt
|
||
}
|
||
];
|
||
|
||
return (
|
||
<div className="vp-page">
|
||
<PageHeader title="告警事件" description="围绕车辆服务沉淀断链、VIN 缺失、字段缺失和链路健康事件,并形成通知闭环" />
|
||
<section className="vp-alert-action-conclusion" aria-label="告警处置结论栏">
|
||
<div className="vp-alert-action-conclusion-summary">
|
||
<Space wrap>
|
||
<Tag color={customerDecision.color}>告警处置结论栏</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
|
||
P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
|
||
</Tag>
|
||
</Space>
|
||
<strong>先判断客户受影响车辆,再确认通知、SLA、证据和恢复回执,避免告警停留在技术表格里。</strong>
|
||
</div>
|
||
<div className="vp-alert-action-conclusion-grid">
|
||
{alertActionConclusionItems.map((item) => (
|
||
<button
|
||
key={item.label}
|
||
type="button"
|
||
className="vp-alert-action-conclusion-item"
|
||
onClick={item.onClick}
|
||
aria-label={`告警处置结论栏 ${item.label} ${item.value} ${item.action}`}
|
||
>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
<em>{item.action}</em>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</section>
|
||
<section className="vp-alert-customer-service-desk" aria-label="客户告警服务台">
|
||
<div className="vp-alert-customer-service-summary">
|
||
<Space wrap>
|
||
<Tag color={customerDecision.color}>客户告警服务台</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
|
||
P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
|
||
</Tag>
|
||
<Tag color={storageWritable ? 'green' : 'red'}>{storageWritable ? '证据可查' : '存储异常'}</Tag>
|
||
</Space>
|
||
<strong>客户先看到哪些车受影响、是否要通知、证据是否齐全、恢复后如何验收。</strong>
|
||
<span>
|
||
告警页围绕车辆服务闭环:先看影响,再通知责任团队,最后用实时、轨迹、里程和历史证据证明恢复。
|
||
</span>
|
||
</div>
|
||
<div className="vp-alert-customer-service-grid">
|
||
{alertCustomerServiceItems.map((item) => (
|
||
<button
|
||
key={item.label}
|
||
type="button"
|
||
className="vp-alert-customer-service-item"
|
||
disabled={item.disabled}
|
||
onClick={item.onClick}
|
||
aria-label={`客户告警服务台 ${item.label} ${item.value} ${item.action}`}
|
||
>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
<em>{item.action}</em>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</section>
|
||
<Card bordered title="客户告警闭环时间线">
|
||
<div className="vp-alert-closure-timeline">
|
||
<div className="vp-alert-closure-summary">
|
||
<Space wrap>
|
||
<Tag color={customerDecision.color}>{customerDecision.label}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
|
||
P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
|
||
</Tag>
|
||
<Tag color={primaryPolicy ? 'blue' : 'orange'}>{primaryPolicy?.name || '策略待配置'}</Tag>
|
||
</Space>
|
||
<strong>从告警触发、车辆影响、责任通知、证据复核到恢复验收,形成客户可追踪的闭环。</strong>
|
||
<span>
|
||
这条时间线把技术告警翻译成客户处理步骤:每一步都有责任、证据和下一步动作,便于值班、交接和复盘。
|
||
</span>
|
||
</div>
|
||
<div className="vp-alert-closure-steps">
|
||
{alertClosureTimelineItems.map((item) => (
|
||
<button
|
||
key={item.label}
|
||
type="button"
|
||
className="vp-alert-closure-step"
|
||
onClick={item.onClick}
|
||
aria-label={`客户告警闭环时间线 ${item.step} ${item.label} ${item.value} ${item.action}`}
|
||
>
|
||
<span>{item.step}</span>
|
||
<div>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<small>{item.detail}</small>
|
||
<em>{item.action}</em>
|
||
</div>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="客户告警决策台">
|
||
<div className="vp-alert-decision-board">
|
||
<div className="vp-alert-decision-summary">
|
||
<Space wrap>
|
||
<Tag color={customerDecision.color}>{customerDecision.label}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : 'green'}>P0 {priorityP0Count.toLocaleString()}</Tag>
|
||
<Tag color={storageWritable ? 'green' : 'red'}>{storageWritable ? '存储可写' : '存储异常'}</Tag>
|
||
</Space>
|
||
<strong>先判断影响车辆,再通知责任团队并回到车辆证据闭环</strong>
|
||
<span>
|
||
客户关心的是哪些车辆受影响、是否影响实时/轨迹/里程、是否需要通知、何时恢复;协议来源只作为证据辅助判断。
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" onClick={copyAlertCustomerDecision}>复制告警决策</Button>
|
||
<Button size="small" disabled={priorityRows.length === 0} onClick={copyPriorityDigest}>复制通知汇总</Button>
|
||
{onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>通知闭环</Button> : null}
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-decision-grid">
|
||
{[
|
||
{
|
||
label: '影响结论',
|
||
value: customerDecision.label,
|
||
detail: customerDecision.detail,
|
||
color: customerDecision.color,
|
||
action: '复制决策',
|
||
disabled: false,
|
||
onClick: copyAlertCustomerDecision
|
||
},
|
||
{
|
||
label: '待通知车辆',
|
||
value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
|
||
detail: priorityRows.length > 0 ? '已按车辆生成通知、证据和交接包。' : '当前没有进入优先队列的车辆。',
|
||
color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
|
||
action: '通知汇总',
|
||
disabled: priorityRows.length === 0,
|
||
onClick: copyPriorityDigest
|
||
},
|
||
{
|
||
label: '焦点车辆',
|
||
value: focusIssue?.vehicleLabel || '暂无',
|
||
detail: focusIssue ? `${qualityProtocolLabel(focusIssue.protocol)} / ${qualityIssueLabel(focusIssue.issueType)} / ${focusIssue.sla}` : '没有待处置车辆时保持监控。',
|
||
color: focusIssue ? 'blue' as const : 'green' as const,
|
||
action: '车辆服务',
|
||
disabled: !focusIssue || !focusLookup?.key,
|
||
onClick: () => focusIssue && onOpenVehicle(focusLookup?.key ?? '', focusIssue.protocol)
|
||
},
|
||
{
|
||
label: '主要问题',
|
||
value: primaryIssueImpact ? qualityIssueLabel(primaryIssueImpact.name) : '-',
|
||
detail: primaryIssueImpact ? `${primaryIssueImpact.count.toLocaleString()} 条命中,点击筛选该问题。` : '暂无客户侧问题类型。',
|
||
color: primaryIssueImpact ? 'orange' as const : 'green' as const,
|
||
action: '筛选问题',
|
||
disabled: !primaryIssueImpact,
|
||
onClick: () => primaryIssueImpact && drillIssueType(primaryIssueImpact.name)
|
||
},
|
||
{
|
||
label: '证据闭环',
|
||
value: '实时/轨迹/原始/里程',
|
||
detail: '所有通知都必须回到车辆证据,不只停留在来源或链路指标。',
|
||
color: 'blue' as const,
|
||
action: '交接包',
|
||
disabled: false,
|
||
onClick: copyNotificationHandoff
|
||
}
|
||
].map((item) => (
|
||
<button
|
||
key={item.label}
|
||
className="vp-alert-decision-item"
|
||
type="button"
|
||
disabled={item.disabled}
|
||
onClick={item.onClick}
|
||
>
|
||
<div>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<Tag color="grey">{item.action}</Tag>
|
||
</div>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="客户通知 SLA" style={{ marginTop: 16 }}>
|
||
<div className="vp-alert-sla-board">
|
||
<div className="vp-alert-sla-summary">
|
||
<Space wrap>
|
||
<Tag color={customerDecision.color}>{customerDecision.label}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : 'green'}>P0 {priorityP0Count.toLocaleString()}</Tag>
|
||
<Tag color={primaryPolicy ? 'blue' : 'orange'}>{primaryPolicy?.name || '策略待配置'}</Tag>
|
||
</Space>
|
||
<strong>把告警翻译成客户能理解的通知、时限和恢复标准</strong>
|
||
<span>
|
||
每一条告警都先回答影响哪些车、通知谁、多久升级、恢复后如何验收;链路、协议和原始记录只作为证据附件。
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" onClick={copyNotificationHandoff}>复制通知交接包</Button>
|
||
<Button size="small" onClick={copyPolicyRunbook}>复制 SLA 策略</Button>
|
||
{onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>维护通知闭环</Button> : null}
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-sla-grid">
|
||
{customerNotificationSlaItems.map((item) => (
|
||
<button
|
||
key={item.label}
|
||
type="button"
|
||
className="vp-alert-sla-item"
|
||
onClick={item.onClick}
|
||
aria-label={`客户通知SLA ${item.label} ${item.action}`}
|
||
>
|
||
<div>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<Tag color="grey">{item.action}</Tag>
|
||
</div>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="客户通知渠道闭环" style={{ marginTop: 16 }}>
|
||
<div className="vp-alert-channel-board">
|
||
<div className="vp-alert-channel-summary">
|
||
<Space wrap>
|
||
<Tag color={primaryPolicy ? 'blue' : 'orange'}>{primaryPolicy?.name || '策略待配置'}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
|
||
P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
|
||
</Tag>
|
||
<Tag color={customerDecision.color}>{customerDecision.label}</Tag>
|
||
</Space>
|
||
<strong>通知不是结束,客户要看到触达、升级和恢复验收</strong>
|
||
<span>
|
||
把站内、邮件、企业微信这些触达方式按客户能理解的处置路径展示:谁收到、为什么收到、多久升级、恢复后怎么验收。
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" onClick={copyNotificationHandoff}>复制交接包</Button>
|
||
<Button size="small" onClick={copyPolicyRunbook}>复制通知策略</Button>
|
||
{onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>维护通知闭环</Button> : null}
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-channel-grid">
|
||
{notificationChannelItems.map((item) => (
|
||
<button
|
||
key={item.channel}
|
||
type="button"
|
||
className="vp-alert-channel-item"
|
||
aria-label={`通知渠道闭环 ${item.channel} 复制交接包`}
|
||
onClick={copyNotificationHandoff}
|
||
>
|
||
<div>
|
||
<Tag color="blue">{item.channel}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : 'orange'}>{item.escalation}</Tag>
|
||
</div>
|
||
<strong>{item.target}</strong>
|
||
<span>{item.condition}</span>
|
||
<em>验收:{item.acceptance}</em>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="客户恢复验收台" style={{ marginTop: 16 }}>
|
||
<div className="vp-alert-recovery-board">
|
||
<div className="vp-alert-recovery-summary">
|
||
<Space wrap>
|
||
<Tag color={impactSeverity.color}>{impactSeverity.label}</Tag>
|
||
<Tag color={storageWritable ? 'green' : 'red'}>{storageWritable ? '存储可写' : '存储异常'}</Tag>
|
||
<Tag color={primaryPolicy ? 'blue' : 'orange'}>{primaryPolicy?.target || '责任人待配置'}</Tag>
|
||
</Space>
|
||
<strong>告警恢复不是把状态改绿,而是要证明客户能重新看实时、查轨迹、核里程、导出证据,并留下一份恢复回执。</strong>
|
||
<span>
|
||
车辆服务恢复必须用客户能验证的页面闭环:实时状态、轨迹回放、里程统计、历史导出都可打开,才算完成恢复验收。
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" onClick={copyAlertRecoveryReceipt}>复制恢复回执</Button>
|
||
<Button size="small" onClick={copyNotificationHandoff}>复制交接包</Button>
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-recovery-grid">
|
||
{alertRecoveryAcceptanceItems.map((item) => (
|
||
<button
|
||
key={item.label}
|
||
type="button"
|
||
className="vp-alert-recovery-item"
|
||
aria-label={`客户恢复验收台 ${item.label} ${item.action}`}
|
||
onClick={item.onClick}
|
||
>
|
||
<div>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<Tag color="grey">{item.displayAction}</Tag>
|
||
</div>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="告警事件与通知中心">
|
||
<div className="vp-alert-center-board">
|
||
<div className="vp-alert-center-summary">
|
||
<Space wrap>
|
||
<Tag color={impactSeverity.color}>{impactSeverity.label}</Tag>
|
||
<Tag color={priorityP0Count > 0 ? 'red' : 'green'}>P0 {priorityP0Count.toLocaleString()}</Tag>
|
||
<Tag color={activeRuleCount > 0 ? 'orange' : 'green'}>活跃规则 {activeRuleCount.toLocaleString()}</Tag>
|
||
</Space>
|
||
<strong>{issueVehicleCount.toLocaleString()} 辆车受影响</strong>
|
||
<span>
|
||
告警中心面向客户处置:先判断影响车辆和优先级,再通知责任团队,并用实时、轨迹、原始记录、里程证据闭环。
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" disabled={priorityRows.length === 0} onClick={copyNotificationHandoff}>复制中心交接包</Button>
|
||
<Button size="small" onClick={copyBusinessImpact}>复制影响摘要</Button>
|
||
{onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>管理通知闭环</Button> : null}
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-center-grid">
|
||
{[
|
||
{
|
||
label: '影响车辆',
|
||
value: `${issueVehicleCount.toLocaleString()} 辆`,
|
||
detail: `${issueRecordCount.toLocaleString()} 条告警记录,优先确认车辆服务是否仍可用。`,
|
||
color: issueVehicleCount > 0 ? 'orange' as const : 'green' as const,
|
||
onClick: () => undefined,
|
||
disabled: true
|
||
},
|
||
{
|
||
label: '优先队列',
|
||
value: `P0 ${priorityP0Count.toLocaleString()} / P1 ${priorityP1Count.toLocaleString()}`,
|
||
detail: priorityRows.length > 0 ? '已按优先级生成可复制通知和处置工单。' : '当前没有待通知车辆。',
|
||
color: priorityP0Count > 0 ? 'red' as const : priorityP1Count > 0 ? 'orange' as const : 'green' as const,
|
||
onClick: copyPriorityDigest,
|
||
disabled: priorityRows.length === 0
|
||
},
|
||
{
|
||
label: '主要来源',
|
||
value: primaryProtocolImpact ? qualityProtocolLabel(primaryProtocolImpact.name) : '-',
|
||
detail: primaryProtocolImpact ? `${primaryProtocolImpact.count.toLocaleString()} 条问题,点击筛选该来源。` : '暂无来源问题。',
|
||
color: primaryProtocolImpact ? 'blue' as const : 'green' as const,
|
||
onClick: () => primaryProtocolImpact && drillProtocol(primaryProtocolImpact.name),
|
||
disabled: !primaryProtocolImpact
|
||
},
|
||
{
|
||
label: '主要问题',
|
||
value: primaryIssueImpact ? qualityIssueLabel(primaryIssueImpact.name) : '-',
|
||
detail: primaryIssueImpact ? `${primaryIssueImpact.count.toLocaleString()} 条命中,点击筛选该问题。` : '暂无问题类型。',
|
||
color: primaryIssueImpact ? 'orange' as const : 'green' as const,
|
||
onClick: () => primaryIssueImpact && drillIssueType(primaryIssueImpact.name),
|
||
disabled: !primaryIssueImpact
|
||
},
|
||
{
|
||
label: '链路状态',
|
||
value: storageWritable ? '可写' : '异常',
|
||
detail: `Kafka Lag ${formatLag(health?.kafkaLag)},容量发现 ${capacityFindingCount.toLocaleString()} 项。`,
|
||
color: storageWritable && capacityFindingCount === 0 ? 'green' as const : 'red' as const,
|
||
onClick: loadHealth,
|
||
disabled: false
|
||
}
|
||
].map((item) => (
|
||
<button
|
||
key={item.label}
|
||
className="vp-alert-center-item"
|
||
type="button"
|
||
disabled={item.disabled}
|
||
onClick={item.onClick}
|
||
>
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="车辆风险处置任务板" style={{ marginTop: 16 }}>
|
||
<div className="vp-alert-vehicle-task-board">
|
||
<div className="vp-alert-vehicle-focus">
|
||
<Space wrap>
|
||
<Tag color={focusIssue?.priority === 'P0' ? 'red' : focusIssue ? 'orange' : 'green'}>
|
||
{focusIssue ? focusIssue.priority : '无待处置'}
|
||
</Tag>
|
||
<Tag color={focusIssue ? 'blue' : 'green'}>
|
||
{focusIssue ? qualityIssueLabel(focusIssue.issueType) : '车辆服务正常'}
|
||
</Tag>
|
||
</Space>
|
||
<strong>{focusIssue?.vehicleLabel || '暂无优先车辆'}</strong>
|
||
<span>
|
||
{focusIssue
|
||
? `${focusIssue.actionLabel}:${focusIssue.actionDetail || focusIssue.detail || '请结合实时、轨迹、原始记录和里程证据闭环。'}`
|
||
: '当前没有进入优先队列的车辆,保持实时监控并定期复核告警规则。'}
|
||
</span>
|
||
<Space wrap>
|
||
<Button size="small" theme="solid" type="primary" disabled={!focusLookup?.key} onClick={() => focusIssue && onOpenVehicle(focusLookup?.key ?? '', focusIssue.protocol)}>
|
||
进入车辆服务
|
||
</Button>
|
||
<Button size="small" disabled={!focusIssue} onClick={() => focusIssue && copyText(priorityIssueNotificationText(focusIssue), '焦点车辆告警通知')}>
|
||
复制通知
|
||
</Button>
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-vehicle-task-grid">
|
||
{[
|
||
{
|
||
label: '实时确认',
|
||
value: focusIssue ? '看在线' : '待命',
|
||
detail: '先确认车辆是否仍在线、最后上报来源和实时字段是否恢复。',
|
||
action: '实时状态',
|
||
color: focusIssue ? 'blue' as const : 'grey' as const,
|
||
disabled: !focusIssue || !focusLookup?.key || !onOpenRealtime,
|
||
onClick: () => focusIssue && openIssueRealtime(focusIssue)
|
||
},
|
||
{
|
||
label: '轨迹证据',
|
||
value: focusIssue ? '看前后' : '待命',
|
||
detail: '按告警发生日期打开轨迹,判断是否影响车辆定位和回放。',
|
||
action: '轨迹回放',
|
||
color: focusIssue ? 'green' as const : 'grey' as const,
|
||
disabled: !focusIssue || !focusLookup?.key || !onOpenHistory,
|
||
onClick: () => focusIssue && openIssueHistory(focusIssue)
|
||
},
|
||
{
|
||
label: '里程复核',
|
||
value: focusIssue ? '核统计' : '待命',
|
||
detail: '对同一天里程统计与轨迹证据做交叉校验,避免影响 BI。',
|
||
action: '里程统计',
|
||
color: focusIssue ? 'orange' as const : 'grey' as const,
|
||
disabled: !focusIssue || !focusLookup?.key || !onOpenMileage,
|
||
onClick: () => focusIssue && openIssueMileage(focusIssue)
|
||
},
|
||
{
|
||
label: '原始证据',
|
||
value: focusIssue ? '查原始' : '待命',
|
||
detail: '保留原始帧和解析字段,给平台、客户和研发确认责任边界。',
|
||
action: '原始记录',
|
||
color: focusIssue ? 'blue' as const : 'grey' as const,
|
||
disabled: !focusIssue || !focusLookup?.key || !onOpenRaw,
|
||
onClick: () => focusIssue && openIssueRaw(focusIssue)
|
||
}
|
||
].map((item) => (
|
||
<div key={item.label} className="vp-alert-vehicle-task-item">
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<span>{item.detail}</span>
|
||
<Button size="small" disabled={item.disabled} onClick={item.onClick}>{item.action}</Button>
|
||
</div>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<div className="vp-kpi-grid">
|
||
{[
|
||
{ label: '问题车辆', value: issueVehicleCount.toLocaleString() },
|
||
{ label: '问题记录', value: issueRecordCount.toLocaleString() },
|
||
{ label: '错误 / 警告', value: `${errorCount}/${warningCount}` },
|
||
{
|
||
label: '主要问题',
|
||
value: primaryIssueType ? `${qualityIssueLabel(primaryIssueType)} ${summaryIssueTypes[0].count}` : '-',
|
||
onClick: primaryIssueType ? drillPrimaryIssue : undefined
|
||
}
|
||
].map((item) => (
|
||
<Card key={item.label} bordered loading={loadingSummary}>
|
||
{item.onClick ? (
|
||
<button
|
||
className="vp-result-summary-button"
|
||
type="button"
|
||
aria-label={`${item.label} ${item.value}`}
|
||
onClick={item.onClick}
|
||
>
|
||
<div className="vp-kpi-value">{item.value}</div>
|
||
<div className="vp-kpi-label">{item.label}</div>
|
||
</button>
|
||
) : (
|
||
<>
|
||
<div className="vp-kpi-value">{item.value}</div>
|
||
<div className="vp-kpi-label">{item.label}</div>
|
||
</>
|
||
)}
|
||
</Card>
|
||
))}
|
||
</div>
|
||
<Row gutter={16}>
|
||
<Col span={5}><Card bordered title="Kafka Lag">{formatLag(health?.kafkaLag)}</Card></Col>
|
||
<Col span={5}><Card bordered title="活跃连接">{formatLag(health?.activeConnections)}</Card></Col>
|
||
<Col span={5}><Card bordered title="Redis 在线 Key">{formatLag(health?.redisOnlineKeys)}</Card></Col>
|
||
<Col span={5}><Card bordered title="运行版本">{health?.runtime?.platformRelease || '未标记'}</Card></Col>
|
||
<Col span={4}>
|
||
<Card bordered title="存储读取">
|
||
<Tag color={statusColor[storageReadStatus(health)] ?? 'grey'}>
|
||
{storageReadStatus(health) === 'pending' ? '检测中' : storageReadStatus(health) === 'ok' ? '正常' : '异常'}
|
||
</Tag>
|
||
</Card>
|
||
</Col>
|
||
</Row>
|
||
<Card
|
||
bordered
|
||
title={<Space><span>业务影响评估</span><Button size="small" onClick={copyBusinessImpact}>复制业务影响报告</Button></Space>}
|
||
style={{ marginTop: 16 }}
|
||
>
|
||
<div className="vp-alert-impact-board">
|
||
<div className="vp-alert-impact-summary">
|
||
<Tag color={impactSeverity.color}>{impactSeverity.label}</Tag>
|
||
<div className="vp-alert-flow-value">{issueVehicleCount.toLocaleString()} 辆受影响</div>
|
||
<div>{impactSeverity.detail}</div>
|
||
<Space wrap>
|
||
<Tag color={storageWritable ? 'green' : 'red'}>{storageWritable ? '存储可写' : '存储异常'}</Tag>
|
||
<Tag color={activeRulesForImpact.length > 0 ? 'orange' : 'green'}>{activeRulesForImpact.length} 类活跃规则</Tag>
|
||
<Tag color={capacityFindingCount > 0 ? 'orange' : 'green'}>{capacityFindingCount} 项容量发现</Tag>
|
||
</Space>
|
||
</div>
|
||
<div className="vp-alert-impact-grid">
|
||
{impactCards.map((item) => (
|
||
<div key={item.label} className="vp-alert-impact-item">
|
||
<Tag color={item.color}>{item.label}</Tag>
|
||
<strong>{item.value}</strong>
|
||
<div>{item.detail}</div>
|
||
</div>
|
||
))}
|
||
</div>
|
||
</div>
|
||
</Card>
|
||
<Card
|
||
bordered
|
||
title={<Space><span>告警事件闭环</span><Button size="small" onClick={copyNotificationHandoff}>复制通知交接包</Button></Space>}
|
||
style={{ marginTop: 16 }}
|
||
>
|
||
<div className="vp-alert-flow">
|
||
{[
|
||
{ label: '事件触发', value: `${activeRuleCount} 类活跃`, detail: '断链、无来源、VIN 缺失、字段缺失和容量异常进入告警池。' },
|
||
{ label: '分级通知', value: `${p0RuleCount} 类 P0`, detail: '按错误、警告、关注分层推送给平台、运维和业务责任人。' },
|
||
{ label: '处置回执', value: `${issueVehicleCount.toLocaleString()} 辆车`, detail: '告警需要关联车辆服务、来源证据和处理结论,形成可追踪闭环。' }
|
||
].map((item) => (
|
||
<div key={item.label} className="vp-alert-flow-item">
|
||
<Tag color="blue">{item.label}</Tag>
|
||
<div className="vp-alert-flow-value">{item.value}</div>
|
||
<div>{item.detail}</div>
|
||
</div>
|
||
))}
|
||
</div>
|
||
</Card>
|
||
<Card bordered title="告警分派看板" style={{ marginTop: 16 }}>
|
||
<div className="vp-alert-dispatch-grid">
|
||
{dispatchOwnerRows.length === 0 ? (
|
||
<Tag color="green">暂无待分派告警</Tag>
|
||
) : dispatchOwnerRows.map((item) => (
|
||
<button
|
||
key={item.owner}
|
||
type="button"
|
||
className="vp-alert-dispatch-item"
|
||
aria-label={`分派团队 ${item.owner}`}
|
||
onClick={() => drillIssueType(item.primaryIssueType)}
|
||
>
|
||
<div className="vp-alert-dispatch-head">
|
||
<Tag color={item.p0Count > 0 ? 'red' : 'orange'}>{item.owner}</Tag>
|
||
<strong>{item.hitCount.toLocaleString()} 条</strong>
|
||
</div>
|
||
<div className="vp-alert-policy-detail">
|
||
活跃规则 {item.activeRuleCount.toLocaleString()} 类 / P0 {item.p0Count.toLocaleString()} 类
|
||
</div>
|
||
<div className="vp-alert-policy-detail">
|
||
主问题:{item.primaryIssueType === 'CAPACITY_RISK' ? '容量与存储风险' : qualityIssueLabel(item.primaryIssueType)}
|
||
</div>
|
||
<div className="vp-alert-policy-detail">SLA:{item.primarySla}</div>
|
||
</button>
|
||
))}
|
||
</div>
|
||
</Card>
|
||
<Card
|
||
bordered
|
||
title={(
|
||
<Space>
|
||
<span>处置优先队列</span>
|
||
<Button size="small" disabled={priorityRows.length === 0} onClick={copyPriorityDigest}>复制优先队列通知汇总</Button>
|
||
</Space>
|
||
)}
|
||
style={{ marginTop: 16 }}
|
||
>
|
||
<Table<PriorityIssueRow>
|
||
loading={loadingIssues}
|
||
pagination={false}
|
||
rowKey={(row?: PriorityIssueRow) => `${row?.priority ?? ''}-${row?.protocol ?? ''}-${row?.issueType ?? ''}-${row?.vehicleLabel ?? ''}-${row?.lastSeen ?? ''}`}
|
||
dataSource={priorityRows}
|
||
columns={[
|
||
{ title: '优先级', width: 90, render: (_: unknown, row: PriorityIssueRow) => <Tag color={row.priority === 'P0' ? 'red' : 'orange'}>{row.priority}</Tag> },
|
||
{ title: '车辆', width: 210, dataIndex: 'vehicleLabel' },
|
||
{ title: '问题', width: 140, render: (_: unknown, row: PriorityIssueRow) => qualityIssueLabel(row.issueType) },
|
||
{ title: '建议动作', width: 150, dataIndex: 'actionLabel' },
|
||
{ title: 'SLA', width: 130, dataIndex: 'sla' },
|
||
{ title: '最后时间', width: 170, dataIndex: 'lastSeen' },
|
||
{ title: '说明', dataIndex: 'detail' },
|
||
{
|
||
title: '操作',
|
||
width: 360,
|
||
render: (_: unknown, row: PriorityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
return (
|
||
<Space spacing={4} wrap>
|
||
<Button size="small" disabled={!lookup.key || !onOpenRealtime} onClick={() => openIssueRealtime(row)}>实时定位</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenHistory} onClick={() => openIssueHistory(row)}>轨迹证据</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenRaw} onClick={() => openIssueRaw(row)}>原始记录</Button>
|
||
<Button size="small" onClick={() => copyText(row.notificationText || priorityIssueNotificationText(row), '告警通知')}>复制通知</Button>
|
||
<Button size="small" onClick={() => copyText(priorityIssueEvidencePackageText(row), '告警证据包')}>复制证据包</Button>
|
||
<Button size="small" onClick={() => copyText(priorityIssueTicketText(row), '处置工单')}>复制工单</Button>
|
||
<Button size="small" disabled={!lookup.key} onClick={() => onOpenVehicle(lookup.key, row.protocol)}>进入车辆服务</Button>
|
||
</Space>
|
||
);
|
||
}
|
||
}
|
||
]}
|
||
/>
|
||
</Card>
|
||
<Card bordered title="告警升级时钟" style={{ marginTop: 16 }}>
|
||
<Table<PriorityIssueRow>
|
||
loading={loadingIssues}
|
||
pagination={false}
|
||
rowKey={(row?: PriorityIssueRow) => `clock-${row?.priority ?? ''}-${row?.protocol ?? ''}-${row?.issueType ?? ''}-${row?.vehicleLabel ?? ''}-${row?.lastSeen ?? ''}`}
|
||
dataSource={priorityRows}
|
||
columns={[
|
||
{
|
||
title: '升级状态',
|
||
width: 120,
|
||
render: (_: unknown, row: PriorityIssueRow) => {
|
||
const clock = escalationClock(row);
|
||
return <Tag color={clock.color}>{clock.status}</Tag>;
|
||
}
|
||
},
|
||
{ title: '车辆', width: 210, dataIndex: 'vehicleLabel' },
|
||
{ title: '优先级', width: 90, render: (_: unknown, row: PriorityIssueRow) => <Tag color={row.priority === 'P0' ? 'red' : 'orange'}>{row.priority}</Tag> },
|
||
{ title: '问题', width: 140, render: (_: unknown, row: PriorityIssueRow) => qualityIssueLabel(row.issueType) },
|
||
{ title: 'SLA', width: 130, dataIndex: 'sla' },
|
||
{
|
||
title: '剩余/超时',
|
||
width: 150,
|
||
render: (_: unknown, row: PriorityIssueRow) => escalationClock(row).detail
|
||
},
|
||
{
|
||
title: '升级截止',
|
||
width: 210,
|
||
render: (_: unknown, row: PriorityIssueRow) => escalationClock(row).deadline
|
||
},
|
||
{ title: '建议动作', dataIndex: 'actionLabel' }
|
||
]}
|
||
/>
|
||
</Card>
|
||
<div className="vp-alert-ops-grid">
|
||
<Card bordered title={<Space><span>告警触发规则</span>{onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>管理通知闭环</Button> : null}</Space>}>
|
||
<Table<AlertRuleRow>
|
||
pagination={false}
|
||
dataSource={rules}
|
||
rowKey="issueType"
|
||
columns={[
|
||
{ title: '规则', render: (_: unknown, row: AlertRuleRow) => row.title || (row.issueType === 'CAPACITY_RISK' ? '容量与存储风险' : qualityIssueLabel(row.issueType)) },
|
||
{ title: '级别', width: 90, render: (_: unknown, row: AlertRuleRow) => <Tag color={ruleStatusColor(row.count, row.level)}>{row.level}</Tag> },
|
||
{ title: '当前命中', width: 110, render: (_: unknown, row: AlertRuleRow) => row.count.toLocaleString() },
|
||
{ title: '触发条件', dataIndex: 'trigger' },
|
||
{ title: 'SLA', dataIndex: 'sla', width: 110 }
|
||
]}
|
||
/>
|
||
</Card>
|
||
<Card
|
||
bordered
|
||
title={<Space><span>通知策略</span><Button size="small" onClick={copyPolicyRunbook}>复制通知策略Runbook</Button></Space>}
|
||
>
|
||
<div className="vp-notification-policy-list">
|
||
{policies.map((item) => (
|
||
<div key={item.name} className="vp-notification-policy">
|
||
<div>
|
||
<Space>
|
||
<Tag color={item.name.startsWith('P0') ? 'red' : item.name.startsWith('P1') ? 'orange' : 'grey'}>{item.name}</Tag>
|
||
<strong>{item.target}</strong>
|
||
</Space>
|
||
<div className="vp-alert-policy-detail">{item.condition}</div>
|
||
{item.acceptanceCriteria ? <div className="vp-alert-policy-detail">验收:{item.acceptanceCriteria}</div> : null}
|
||
</div>
|
||
<Space wrap>
|
||
{formatEscalationMinutes(item.escalationMinutes) ? <Tag color="red">{formatEscalationMinutes(item.escalationMinutes)}</Tag> : null}
|
||
<Tag color="blue">{item.channel}</Tag>
|
||
</Space>
|
||
</div>
|
||
))}
|
||
</div>
|
||
</Card>
|
||
</div>
|
||
{health?.capacityFindings?.length ? (
|
||
<Card bordered title="容量检查发现" style={{ marginTop: 16 }}>
|
||
<Space wrap>
|
||
{health.capacityFindings.map((item) => (
|
||
<Tag key={item} color="orange">{item}</Tag>
|
||
))}
|
||
</Space>
|
||
</Card>
|
||
) : null}
|
||
{filterSummary.length > 0 ? (
|
||
<Card bordered title="当前筛选" style={{ marginTop: 16 }}>
|
||
<Space wrap>
|
||
{filterSummary.map((item) => (
|
||
<Tag key={item} color="blue">{item}</Tag>
|
||
))}
|
||
<Button size="small" onClick={() => applyFilters({})}>清空筛选</Button>
|
||
</Space>
|
||
</Card>
|
||
) : null}
|
||
<Card bordered title="问题来源分布" loading={loadingSummary} style={{ marginTop: 16 }}>
|
||
<Table
|
||
pagination={false}
|
||
dataSource={summaryProtocols}
|
||
rowKey="name"
|
||
columns={[
|
||
{ title: '数据来源', render: (_: unknown, row: { name: string }) => qualityProtocolLabel(row.name) },
|
||
{ title: '问题数', dataIndex: 'count', width: 120 },
|
||
{
|
||
title: '操作',
|
||
width: 140,
|
||
render: (_: unknown, row: { name: string }) => (
|
||
<Button size="small" onClick={() => drillProtocol(row.name)}>查看 {qualityProtocolLabel(row.name)} 质量问题</Button>
|
||
)
|
||
}
|
||
]}
|
||
/>
|
||
</Card>
|
||
<Card bordered title="问题类型分布" loading={loadingSummary} style={{ marginTop: 16 }}>
|
||
<Table
|
||
pagination={false}
|
||
dataSource={summaryIssueTypes}
|
||
rowKey="name"
|
||
columns={[
|
||
{ title: '问题类型', render: (_: unknown, row: { name: string }) => qualityIssueLabel(row.name) },
|
||
{ title: '问题数', dataIndex: 'count', width: 120 },
|
||
{
|
||
title: '操作',
|
||
width: 160,
|
||
render: (_: unknown, row: { name: string }) => (
|
||
<Button size="small" onClick={() => drillIssueType(row.name)}>查看 {qualityIssueLabel(row.name)}质量问题</Button>
|
||
)
|
||
}
|
||
]}
|
||
/>
|
||
</Card>
|
||
<Card bordered title="质量问题" style={{ marginTop: 16 }}>
|
||
<Form key={JSON.stringify(filters)} initValues={filters} layout="horizontal" onSubmit={(values) => {
|
||
const nextFilters = values as Record<string, string>;
|
||
applyFilters(nextFilters);
|
||
}} style={{ marginBottom: 12 }}>
|
||
<Form.Input field="keyword" label="关键词" placeholder="VIN / 车牌 / 手机号 / 来源地址" style={{ width: 260 }} />
|
||
<Form.Select field="protocol" label="数据来源" placeholder="全部来源" style={{ width: 160 }}>
|
||
{qualityProtocolOptions.map((item) => (
|
||
<Select.Option key={item.value} value={item.value}>{item.label}</Select.Option>
|
||
))}
|
||
</Form.Select>
|
||
<Form.Select field="issueType" label="问题类型" placeholder="全部问题" style={{ width: 160 }}>
|
||
{qualityIssueOptions.map((item) => (
|
||
<Select.Option key={item.value} value={item.value}>{item.label}</Select.Option>
|
||
))}
|
||
</Form.Select>
|
||
<Space>
|
||
<Button htmlType="submit" theme="solid" type="primary">筛选</Button>
|
||
<Button icon={<IconCopy />} onClick={copyQualityShareURL}>复制筛选链接</Button>
|
||
<Button onClick={() => {
|
||
applyFilters({});
|
||
}}>重置</Button>
|
||
</Space>
|
||
</Form>
|
||
<Table
|
||
loading={loadingIssues}
|
||
rowKey={(row?: QualityIssueRow) => `${row?.protocol ?? ''}-${row?.issueType ?? ''}-${row?.lastSeen ?? ''}-${row?.detail ?? ''}`}
|
||
dataSource={issues}
|
||
pagination={{
|
||
currentPage: pagination.currentPage,
|
||
pageSize: pagination.pageSize,
|
||
total: pagination.total,
|
||
showSizeChanger: true,
|
||
onPageChange: (page) => loadIssues(filters, page, pagination.pageSize),
|
||
onPageSizeChange: (pageSize) => loadIssues(filters, 1, pageSize)
|
||
}}
|
||
columns={[
|
||
{ title: 'VIN', dataIndex: 'vin' },
|
||
{ title: '车牌', dataIndex: 'plate' },
|
||
{ title: '手机号', dataIndex: 'phone' },
|
||
{ title: '来源地址', dataIndex: 'sourceEndpoint' },
|
||
{ title: '数据来源', render: (_: unknown, row: QualityIssueRow) => qualityProtocolLabel(row.protocol) },
|
||
{ title: '问题', render: (_: unknown, row: QualityIssueRow) => qualityIssueLabel(row.issueType) },
|
||
{ title: '级别', render: (_: unknown, row: QualityIssueRow) => <Tag color={row.severity === 'error' ? 'red' : 'orange'}>{row.severity}</Tag> },
|
||
{ title: '最后时间', dataIndex: 'lastSeen' },
|
||
{ title: '说明', dataIndex: 'detail' },
|
||
{
|
||
title: '处置建议',
|
||
width: 260,
|
||
render: (_: unknown, row: QualityIssueRow) => {
|
||
const action = qualityActionRecommendation(row);
|
||
return (
|
||
<div>
|
||
<Tag color={action.color}>{action.label}</Tag>
|
||
<div style={{ marginTop: 6 }}>{action.detail}</div>
|
||
</div>
|
||
);
|
||
}
|
||
},
|
||
{
|
||
title: '操作',
|
||
width: 480,
|
||
render: (_: unknown, row: QualityIssueRow) => {
|
||
const lookup = qualityIssueVehicleLookup(row);
|
||
return (
|
||
<Space spacing={4} wrap>
|
||
<Button size="small" icon={<IconCopy />} onClick={() => copyText(row.phone, '手机号')}>手机号</Button>
|
||
<Button size="small" icon={<IconCopy />} onClick={() => copyText(row.sourceEndpoint, '来源')}>来源</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenRealtime} onClick={() => openIssueRealtime(row)}>实时状态</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenHistory} onClick={() => openIssueHistory(row)}>核对历史</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenRaw} onClick={() => openIssueRaw(row)}>核对原始</Button>
|
||
<Button size="small" disabled={!lookup.key || !onOpenMileage} onClick={() => openIssueMileage(row)}>核对里程</Button>
|
||
<Button size="small" onClick={() => copyText(priorityIssueNotificationText(priorityIssueFromRow(row)), '告警通知')}>复制通知</Button>
|
||
<Button size="small" onClick={() => copyText(priorityIssueEvidencePackageText(priorityIssueFromRow(row)), '告警证据包')}>复制证据包</Button>
|
||
<Button size="small" disabled={!lookup.key} onClick={() => onOpenVehicle(lookup.key, row.protocol)}>
|
||
{lookup.label}
|
||
</Button>
|
||
</Space>
|
||
);
|
||
}
|
||
}
|
||
]}
|
||
/>
|
||
</Card>
|
||
<Card
|
||
bordered
|
||
title={<Space><span>链路健康</span><Button size="small" loading={loadingHealth} onClick={loadHealth}>刷新链路</Button></Space>}
|
||
style={{ marginTop: 16 }}
|
||
>
|
||
<Table
|
||
loading={loadingHealth}
|
||
dataSource={health?.linkHealth ?? []}
|
||
pagination={false}
|
||
columns={[
|
||
{ title: '链路', dataIndex: 'name' },
|
||
{
|
||
title: '状态',
|
||
render: (_: unknown, row: { status: string }) => (
|
||
<Tag color={statusColor[row.status] ?? 'grey'}>{row.status}</Tag>
|
||
)
|
||
},
|
||
{ title: '说明', dataIndex: 'detail' }
|
||
]}
|
||
/>
|
||
</Card>
|
||
</div>
|
||
);
|
||
}
|