feat(platform): separate customer service flow

vehicle-data-platform/apps/web/src/styles/global.css

@@ -1532,6 +1532,133 @@ body {
   line-height: 18px;
 }
 
+.vp-customer-service-separation {
+  margin-bottom: 16px;
+  display: grid;
+  grid-template-columns: minmax(0, 1.45fr) minmax(300px, 0.55fr);
+  gap: 14px;
+  align-items: stretch;
+}
+
+.vp-customer-primary-flow,
+.vp-operations-evidence-layer {
+  min-width: 0;
+  padding: 14px;
+  border-radius: 8px;
+  display: grid;
+  gap: 12px;
+  align-content: start;
+}
+
+.vp-customer-primary-flow {
+  border: 1px solid rgba(22, 100, 255, 0.18);
+  background: #ffffff;
+}
+
+.vp-operations-evidence-layer {
+  border: 1px solid rgba(71, 85, 105, 0.16);
+  background: #f8fafc;
+}
+
+.vp-customer-primary-flow-copy,
+.vp-operations-evidence-layer-copy {
+  min-width: 0;
+  display: grid;
+  gap: 8px;
+}
+
+.vp-customer-primary-flow-copy .semi-typography {
+  color: var(--vp-text);
+  line-height: 24px;
+}
+
+.vp-operations-evidence-layer-copy .semi-typography {
+  color: var(--vp-text-muted);
+  line-height: 22px;
+}
+
+.vp-customer-primary-flow-grid,
+.vp-operations-evidence-layer-grid {
+  min-width: 0;
+  display: grid;
+  gap: 10px;
+}
+
+.vp-customer-primary-flow-grid {
+  grid-template-columns: repeat(4, minmax(0, 1fr));
+}
+
+.vp-operations-evidence-layer-grid {
+  grid-template-columns: 1fr;
+}
+
+.vp-customer-primary-flow-item,
+.vp-operations-evidence-layer-item {
+  min-width: 0;
+  border: 1px solid var(--vp-border);
+  border-radius: 8px;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 8px;
+  align-content: start;
+  transition: border-color 0.16s ease, box-shadow 0.16s ease, background 0.16s ease;
+}
+
+.vp-customer-primary-flow-item {
+  min-height: 154px;
+  padding: 13px;
+  background: #ffffff;
+}
+
+.vp-operations-evidence-layer-item {
+  min-height: 112px;
+  padding: 12px;
+  background: rgba(255, 255, 255, 0.72);
+}
+
+.vp-customer-primary-flow-item:hover,
+.vp-customer-primary-flow-item:focus-visible,
+.vp-operations-evidence-layer-item:hover,
+.vp-operations-evidence-layer-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  background: #f7fbff;
+  box-shadow: 0 0 0 3px rgba(22, 100, 255, 0.08);
+  outline: none;
+}
+
+.vp-customer-primary-flow-item strong,
+.vp-operations-evidence-layer-item strong {
+  color: var(--vp-text);
+  font-size: 19px;
+  line-height: 25px;
+  word-break: break-word;
+}
+
+.vp-operations-evidence-layer-item strong {
+  font-size: 17px;
+  line-height: 23px;
+}
+
+.vp-customer-primary-flow-item span,
+.vp-operations-evidence-layer-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-customer-primary-flow-item em,
+.vp-operations-evidence-layer-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-customer-map-situation {
   margin-bottom: 16px;
   padding: 14px;
@@ -10819,6 +10946,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-dispatch-operations-highlights,
   .vp-customer-delivery-workbench,
   .vp-customer-delivery-workbench-grid,
+  .vp-customer-service-separation,
+  .vp-customer-primary-flow-grid,
   .vp-source-readiness-grid,
   .vp-source-readiness-metrics,
   .vp-map-ops-board,