diff --git a/vehicle-data-platform/apps/web/src/layout/AppShell.tsx b/vehicle-data-platform/apps/web/src/layout/AppShell.tsx
index 179f9ca2..be92ceb2 100644
--- a/vehicle-data-platform/apps/web/src/layout/AppShell.tsx
+++ b/vehicle-data-platform/apps/web/src/layout/AppShell.tsx
@@ -75,6 +75,14 @@ const customerPrimaryPath = [
   { label: '告警通知', page: 'alert-events' as const }
 ];
 
+const customerTaskPath = [
+  { label: '地图看车', question: '车辆在哪里', page: 'map' as const },
+  { label: '轨迹回放', question: '这段时间怎么跑', page: 'history' as const },
+  { label: '统计查询', question: '里程怎么算', page: 'mileage' as const },
+  { label: '数据导出', question: '证据怎么给客户', page: 'history-query' as const },
+  { label: '告警通知', question: '异常谁处理', page: 'alert-events' as const }
+];
+
 function linkHealthClassName(count: number | null) {
   if (count == null) {
     return '';
@@ -193,6 +201,26 @@ export function AppShell({
                 </button>
               ))}
             </div>
+            <div className="vp-customer-task-dispatch" aria-label="客户任务分发台">
+              <div className="vp-customer-task-dispatch-head">
+                <strong>客户任务分发台</strong>
+                <span>输入 VIN / 车牌 / 手机号后，地图、轨迹、统计、导出和告警都围绕同一辆车服务。</span>
+              </div>
+              <div className="vp-customer-task-dispatch-actions">
+                {customerTaskPath.map((item) => (
+                  <button
+                    key={item.page}
+                    type="button"
+                    className={selectedPage === item.page ? 'vp-customer-task-dispatch-action vp-customer-task-dispatch-action-active' : 'vp-customer-task-dispatch-action'}
+                    onClick={() => onChange(item.page)}
+                    aria-label={`客户任务 ${item.label} ${item.question}`}
+                  >
+                    <strong>{item.label}</strong>
+                    <span>{item.question}</span>
+                  </button>
+                ))}
+              </div>
+            </div>
           </div>
           <div className="vp-nav-groups">
             {navGroups.map((group) => (
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 993dc348..7d356fcd 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -126,6 +126,74 @@ body {
   outline: none;
 }
 
+.vp-customer-task-dispatch {
+  padding-top: 10px;
+  border-top: 1px solid rgba(22, 100, 255, 0.12);
+  display: grid;
+  gap: 8px;
+}
+
+.vp-customer-task-dispatch-head {
+  display: grid;
+  gap: 3px;
+}
+
+.vp-customer-task-dispatch-head strong {
+  color: var(--vp-text);
+  font-size: 13px;
+  line-height: 18px;
+}
+
+.vp-customer-task-dispatch-head span {
+  color: var(--vp-text-muted);
+  font-size: 11px;
+  line-height: 16px;
+}
+
+.vp-customer-task-dispatch-actions {
+  display: grid;
+  gap: 6px;
+}
+
+.vp-customer-task-dispatch-action {
+  min-height: 42px;
+  padding: 7px 8px;
+  border: 1px solid var(--vp-border);
+  border-radius: 7px;
+  background: #fff;
+  color: var(--vp-text);
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 1px;
+}
+
+.vp-customer-task-dispatch-action strong {
+  font-size: 12px;
+  line-height: 17px;
+}
+
+.vp-customer-task-dispatch-action span {
+  color: var(--vp-text-muted);
+  font-size: 11px;
+  line-height: 15px;
+}
+
+.vp-customer-task-dispatch-action:hover,
+.vp-customer-task-dispatch-action:focus-visible,
+.vp-customer-task-dispatch-action-active {
+  border-color: rgba(22, 100, 255, 0.38);
+  background: #ffffff;
+  outline: none;
+}
+
+.vp-customer-task-dispatch-action-active strong,
+.vp-customer-task-dispatch-action:hover strong,
+.vp-customer-task-dispatch-action:focus-visible strong {
+  color: var(--vp-primary);
+}
+
 .vp-nav-groups {
   display: grid;
   gap: 12px;
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index c5caf8af..812c2a1f 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -24,6 +24,13 @@ test('renders vehicle platform shell', () => {
   expect(screen.getByText('实时地图 / 轨迹统计 / 告警通知')).toBeInTheDocument();
   expect(screen.getByText('客户主线')).toBeInTheDocument();
   expect(screen.getByText('先看车，再查时间窗，最后导出和通知。')).toBeInTheDocument();
+  expect(screen.getByText('客户任务分发台')).toBeInTheDocument();
+  expect(screen.getByText('输入 VIN / 车牌 / 手机号后，地图、轨迹、统计、导出和告警都围绕同一辆车服务。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户任务 地图看车 车辆在哪里' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户任务 轨迹回放 这段时间怎么跑' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户任务 统计查询 里程怎么算' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户任务 数据导出 证据怎么给客户' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户任务 告警通知 异常谁处理' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户主线 车辆地图' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户主线 轨迹回放' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户主线 统计查询' })).toBeInTheDocument();