diff --git a/vehicle-data-platform/apps/web/src/pages/History.tsx b/vehicle-data-platform/apps/web/src/pages/History.tsx
index 3b9eeee8..0501ae6a 100644
--- a/vehicle-data-platform/apps/web/src/pages/History.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/History.tsx
@@ -1169,6 +1169,53 @@ export function History({
       onClick: () => copyDeliveryPackage()
     }
   ];
+  const vehicleHistoryServiceItems = [
+    {
+      label: '路线复盘',
+      value: validLocations.length > 0 ? `${validLocations.length.toLocaleString()} 点` : '0 点',
+      detail: '先看同一时间窗内的路线、速度和断点。',
+      color: validLocations.length > 0 ? 'green' as const : 'orange' as const,
+      action: '查询位置',
+      disabled: false,
+      onClick: () => openQueryTab('location')
+    },
+    {
+      label: '里程核对',
+      value: formatNumber(mileageDelta, ' km'),
+      detail: '带着车辆和时间窗进入统计页，核对区间里程。',
+      color: isFiniteNumber(mileageDelta) ? 'green' as const : 'grey' as const,
+      action: '统计查询',
+      disabled: !onOpenMileage,
+      onClick: () => onOpenMileage?.({ keyword: currentVehicleKeyword, protocol: currentProtocol, ...(filters.dateFrom ? { dateFrom: filters.dateFrom } : {}), ...(filters.dateTo ? { dateTo: filters.dateTo } : {}) })
+    },
+    {
+      label: '明细证据',
+      value: `${(rawFrames.total ?? 0).toLocaleString()} 帧`,
+      detail: '查看接入明细，解释位置、里程和字段来源。',
+      color: (rawFrames.total ?? 0) > 0 ? 'blue' as const : 'grey' as const,
+      action: '查看证据',
+      disabled: false,
+      onClick: () => openQueryTab('raw')
+    },
+    {
+      label: '字段裁剪',
+      value: rawFieldRows.length > 0 ? `${rawFieldRows.length.toLocaleString()} 字段` : `${selectedFieldCount.toLocaleString()} 字段`,
+      detail: '按客户需要裁剪字段，减少导出体积。',
+      color: rawFieldRows.length > 0 || selectedFieldCount > 0 ? 'green' as const : 'orange' as const,
+      action: '字段配置',
+      disabled: false,
+      onClick: () => openQueryTab('fields')
+    },
+    {
+      label: '客户导出',
+      value: deliveryState,
+      detail: '复制交付说明，或继续导出 CSV 证据。',
+      color: deliveryStateColor,
+      action: '复制交付',
+      disabled: false,
+      onClick: () => copyDeliveryPackage()
+    }
+  ];
   const customerReportCadenceItems = [
     {
       title: '每日运营复盘',
@@ -1628,6 +1675,42 @@ export function History({
         <Tag color={currentProtocol ? 'blue' : 'green'}>数据通道：{currentProtocol || '全部数据通道'}</Tag>
         <Typography.Text type="tertiary">{scopeDescription}</Typography.Text>
       </div>
+      {mode === 'query' ? (
+        <section className="vp-history-service-desk" aria-label="车辆历史服务台">
+          <div className="vp-history-service-desk-summary">
+            <Space wrap>
+              <Tag color="blue">车辆历史服务台</Tag>
+              <Tag color={deliveryStateColor}>{deliveryState}</Tag>
+              <Tag color={currentVehicleKeyword ? 'green' : 'orange'}>{currentVehicleKeyword || '全部车辆'}</Tag>
+            </Space>
+            <Typography.Title heading={5} style={{ margin: 0 }}>
+              客户先选车辆和时间窗，再拿到路线、里程、原始证据、字段裁剪和告警说明。
+            </Typography.Title>
+            <div className="vp-history-service-desk-meta">
+              <span>当前服务范围：{currentVehicleKeyword || '全部车辆'} / {currentProtocol || '全部数据通道'}</span>
+              <span>时间窗：{filters.dateFrom || '-'} 至 {filters.dateTo || '-'}</span>
+              <span>协议来源只作为证据过滤，不作为客户主流程。</span>
+            </div>
+          </div>
+          <div className="vp-history-service-desk-grid">
+            {vehicleHistoryServiceItems.map((item) => (
+              <button
+                key={item.label}
+                type="button"
+                className="vp-history-service-desk-item"
+                disabled={item.disabled}
+                onClick={item.onClick}
+                aria-label={`车辆历史服务台 ${item.label} ${item.value} ${item.action}`}
+              >
+                <Tag color={item.color}>{item.label}</Tag>
+                <strong>{item.value}</strong>
+                <span>{item.detail}</span>
+                <em>{item.action}</em>
+              </button>
+            ))}
+          </div>
+        </section>
+      ) : null}
       {mode === 'query' ? (
         <section className="vp-history-export-center" aria-label="客户导出中心">
           <div className="vp-history-export-center-summary">
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index dc8dbd2c..32e1fed5 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -7088,6 +7088,91 @@ button.vp-realtime-command-item:focus-visible {
   line-height: 18px;
 }
 
+.vp-history-service-desk {
+  margin-top: 16px;
+  border: 1px solid rgba(22, 100, 255, 0.18);
+  border-radius: var(--vp-radius);
+  background: #fff;
+  display: grid;
+  grid-template-columns: minmax(300px, 0.62fr) minmax(0, 1.38fr);
+  overflow: hidden;
+  box-shadow: var(--vp-shadow-sm);
+}
+
+.vp-history-service-desk-summary {
+  padding: 18px;
+  border-right: 1px solid var(--vp-border);
+  background: #f7fbff;
+  display: grid;
+  gap: 12px;
+  align-content: start;
+}
+
+.vp-history-service-desk-meta {
+  color: var(--vp-text-muted);
+  font-size: 13px;
+  line-height: 20px;
+  display: grid;
+  gap: 6px;
+}
+
+.vp-history-service-desk-grid {
+  padding: 16px;
+  display: grid;
+  grid-template-columns: repeat(5, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-history-service-desk-item {
+  min-height: 144px;
+  padding: 12px;
+  border: 1px solid rgba(22, 100, 255, 0.14);
+  border-radius: 8px;
+  background: #fbfcff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 8px;
+  align-content: start;
+}
+
+.vp-history-service-desk-item:hover,
+.vp-history-service-desk-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  background: #f5f9ff;
+  box-shadow: var(--vp-shadow-sm);
+  outline: none;
+}
+
+.vp-history-service-desk-item:disabled {
+  cursor: not-allowed;
+  opacity: 0.62;
+}
+
+.vp-history-service-desk-item strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 24px;
+  word-break: break-word;
+}
+
+.vp-history-service-desk-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-history-service-desk-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-history-export-center {
   margin-top: 16px;
   border: 1px solid rgba(22, 100, 255, 0.16);
@@ -9424,6 +9509,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-trajectory-anomaly-grid,
   .vp-trajectory-impact-board,
   .vp-trajectory-impact-grid,
+  .vp-history-service-desk,
+  .vp-history-service-desk-grid,
   .vp-history-time-window-board,
   .vp-history-time-window-grid,
   .vp-history-export-center,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index bb015447..de45946b 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -7036,6 +7036,14 @@ test('shows parsed field history as a flattened evidence table', async () => {
   render(<App />);
 
   expect(await screen.findByRole('heading', { name: '历史查询导出' })).toBeInTheDocument();
+  expect(screen.getByText('车辆历史服务台')).toBeInTheDocument();
+  expect(screen.getByText('客户先选车辆和时间窗，再拿到路线、里程、原始证据、字段裁剪和告警说明。')).toBeInTheDocument();
+  expect(screen.getByText('当前服务范围：VIN-FIELDS-001 / GB32960')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆历史服务台 路线复盘 0 点 查询位置' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆历史服务台 里程核对 - 统计查询' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆历史服务台 明细证据 1 帧 查看证据' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆历史服务台 字段裁剪 2 字段 字段配置' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆历史服务台 客户导出 可交付 复制交付' })).toBeInTheDocument();
   expect(screen.getByText('客户导出中心')).toBeInTheDocument();
   expect(screen.getByText('按客户用途选择报表：行程历史、里程对账、字段证据和告警说明。')).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户导出中心 行程历史 0 点 导出轨迹' })).toBeInTheDocument();