diff --git a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
index 70c70990..98178fa7 100644
--- a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
@@ -2540,6 +2540,12 @@ export function Dashboard({
             ))}
           </div>
         </section>
+        <details className="vp-dashboard-secondary-details vp-dashboard-customer-service-playbook">
+          <summary>
+            <span>客户服务配置和说明</span>
+            <small>把蓝图、常用视图、处置说明和服务闭环收起，默认首页只保留地图、车辆、时间窗、导出和告警。</small>
+          </summary>
+          <div className="vp-dashboard-secondary-body">
         <section className="vp-customer-platform-blueprint" aria-label="客户车辆服务中台蓝图">
           <div className="vp-customer-platform-blueprint-copy">
             <Space wrap>
@@ -2656,6 +2662,8 @@ export function Dashboard({
             ))}
           </div>
         </section>
+          </div>
+        </details>
         <section className="vp-dispatch-operations-home" aria-label="客户调度运营首页">
           <div className="vp-dispatch-operations-map">
             <div className="vp-dispatch-operations-copy">
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 718ca5ef..6deb5312 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -786,6 +786,9 @@ test('dashboard prioritizes customer vehicle service command over data sources',
   expect(screen.getByRole('button', { name: '车辆地图态势 打开实时地图' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '车辆地图态势 回放轨迹' })).toBeInTheDocument();
   expect(screen.getByText('车辆地图态势').compareDocumentPosition(screen.getByText('客户车辆服务驾驶舱')) & Node.DOCUMENT_POSITION_FOLLOWING).toBeTruthy();
+  expect(screen.getByText('客户服务配置和说明')).toBeInTheDocument();
+  expect(screen.getByText('把蓝图、常用视图、处置说明和服务闭环收起，默认首页只保留地图、车辆、时间窗、导出和告警。')).toBeInTheDocument();
+  expect(screen.getByText('客户服务配置和说明').compareDocumentPosition(screen.getByText('客户调度运营首页')) & Node.DOCUMENT_POSITION_FOLLOWING).toBeTruthy();
   expect(await screen.findByText('客户车辆服务总控台')).toBeInTheDocument();
   expect(screen.getByText('来源证据收敛层')).toBeInTheDocument();
   expect(screen.getByText('协议来源只用于证明车辆服务可信度，客户主流程仍然从车辆、地图、时间窗、统计、导出和告警进入。')).toBeInTheDocument();