diff --git a/vehicle-data-platform/apps/web/src/pages/Quality.tsx b/vehicle-data-platform/apps/web/src/pages/Quality.tsx
index da0e098a..6e4ea07e 100644
--- a/vehicle-data-platform/apps/web/src/pages/Quality.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Quality.tsx
@@ -235,6 +235,7 @@ function priorityIssueRows(rows: QualityIssueRow[]): PriorityIssueRow[] {
...row,
priority: priorityIssueLevel(row),
actionLabel: action.label,
+ actionDetail: action.detail,
sla: issueSla(row.issueType),
vehicleLabel: priorityVehicleLabel(row)
};
@@ -273,6 +274,63 @@ function priorityIssueNotificationText(row: PriorityIssueRow) {
].join('\n');
}
+function alertRuleTemplate(issueType: string) {
+ return alertRuleTemplates.find((item) => item.issueType === issueType);
+}
+
+function acceptanceCriteria(row: PriorityIssueRow) {
+ if (row.issueType === 'VIN_MISSING') {
+ return '车辆能解析到 VIN，实时/历史/RAW 证据可通过同一车辆服务查询';
+ }
+ if (row.issueType === 'NO_SOURCE') {
+ return '至少一个生产来源恢复在线，车辆实时状态、历史轨迹和 RAW 证据可查询';
+ }
+ if (row.issueType === 'LINK_GAP') {
+ return '来源恢复连续上报，实时在线窗口和历史轨迹无异常断点';
+ }
+ if (row.issueType === 'FIELD_MISSING') {
+ return '缺失字段恢复解析，统计、定位或里程依赖的核心字段可查询';
+ }
+ return '车辆服务状态恢复正常，告警不再命中当前规则';
+}
+
+function priorityIssueTicketText(row: PriorityIssueRow) {
+ const lookup = qualityIssueVehicleLookup(row);
+ const dateFrom = issueEvidenceDate(row.lastSeen);
+ const dateTo = nextDate(dateFrom);
+ const evidenceFilters = {
+ ...(dateFrom ? { dateFrom } : {}),
+ ...(dateTo ? { dateTo } : {})
+ };
+ const rule = alertRuleTemplate(row.issueType);
+ return [
+ '【告警处置工单】',
+ `标题：[${row.priority}] ${qualityIssueLabel(row.issueType)} - ${row.vehicleLabel}`,
+ `优先级：${row.priority}`,
+ `责任团队：${rule?.owner || '数据治理'}`,
+ `触发规则：${rule?.trigger || qualityIssueLabel(row.issueType)}`,
+ `车辆：${row.vehicleLabel}`,
+ `数据来源：${qualityProtocolLabel(row.protocol)}`,
+ `来源地址：${row.sourceEndpoint || '-'}`,
+ `问题：${qualityIssueLabel(row.issueType)}`,
+ `建议动作：${row.actionLabel}`,
+ `SLA：${row.sla}`,
+ `最后时间：${row.lastSeen || '-'}`,
+ `问题说明：${row.detail || '-'}`,
+ `处置说明：${row.actionDetail || '-'}`,
+ '处置步骤：',
+ '1. 打开车辆服务核对当前身份解析结果',
+ '2. 核对实时定位、轨迹证据和 RAW 证据',
+ '3. 完成后确认车辆服务状态恢复，问题不再命中当前告警',
+ `验收标准：${acceptanceCriteria(row)}`,
+ `实时定位：${appURL(buildAppHash({ page: 'realtime', keyword: lookup.key, protocol: row.protocol }))}`,
+ `轨迹证据：${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: evidenceFilters }))}`,
+ `RAW证据：${appURL(buildAppHash({ page: 'history', keyword: lookup.key, protocol: row.protocol, filters: { tab: 'raw', ...evidenceFilters, includeFields: 'true' } }))}`,
+ `车辆服务：${appURL(buildAppHash({ page: 'detail', keyword: lookup.key, protocol: row.protocol }))}`,
+ `告警筛选：${qualityShareURL()}`
+ ].join('\n');
+}
+
function priorityIssueDigestText(rows: PriorityIssueRow[], summary: QualitySummary) {
const p0Count = rows.filter((row) => row.priority === 'P0').length;
const p1Count = rows.filter((row) => row.priority === 'P1').length;
@@ -591,6 +649,7 @@ export function Quality({
+
);
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 358875c9..adde10a3 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -2723,6 +2723,97 @@ test('copies notification text from quality priority queue', async () => {
expect(writeText).toHaveBeenCalledWith(expect.stringContaining('告警筛选：http://localhost:3000/#/quality'));
});
+test('copies dispatch ticket from quality priority queue', async () => {
+ window.history.replaceState(null, '', '/#/quality');
+ const writeText = vi.fn(() => Promise.resolve());
+ Object.defineProperty(navigator, 'clipboard', {
+ configurable: true,
+ value: { writeText }
+ });
+ vi.spyOn(globalThis, 'fetch').mockImplementation(async (input) => {
+ const path = String(input);
+ if (path.includes('/api/ops/health')) {
+ return {
+ ok: true,
+ json: async () => ({
+ data: { linkHealth: [], kafkaLag: 0, activeConnections: 120000, capacityFindings: [], redisOnlineKeys: 368, tdengineWritable: true, mysqlWritable: true, runtime: { requestTimeoutMs: 5000 } },
+ traceId: 'trace-test',
+ timestamp: 1783094400000
+ })
+ } as Response;
+ }
+ if (path.includes('/api/quality/summary')) {
+ return {
+ ok: true,
+ json: async () => ({
+ data: {
+ issueVehicleCount: 1,
+ issueRecordCount: 1,
+ errorCount: 1,
+ warningCount: 0,
+ protocols: [{ name: 'JT808', count: 1 }],
+ issueTypes: [{ name: 'VIN_MISSING', count: 1 }]
+ },
+ traceId: 'trace-test',
+ timestamp: 1783094400000
+ })
+ } as Response;
+ }
+ if (path.includes('/api/quality/issues')) {
+ return {
+ ok: true,
+ json: async () => ({
+ data: {
+ items: [{
+ vin: '',
+ plate: '粤A工单1',
+ phone: '13307795425',
+ sourceEndpoint: '115.231.168.135:43625',
+ protocol: 'JT808',
+ issueType: 'VIN_MISSING',
+ severity: 'error',
+ lastSeen: '2026-07-03 20:12:10',
+ detail: '手机号未映射 VIN，需要维护 binding'
+ }],
+ total: 1,
+ limit: 20,
+ offset: 0
+ },
+ traceId: 'trace-test',
+ timestamp: 1783094400000
+ })
+ } as Response;
+ }
+ return {
+ ok: true,
+ json: async () => ({
+ data: { items: [], total: 0, limit: 20, offset: 0 },
+ traceId: 'trace-test',
+ timestamp: 1783094400000
+ })
+ } as Response;
+ });
+
+ render();
+
+ expect(await screen.findByText('处置优先队列')).toBeInTheDocument();
+ fireEvent.click(await screen.findByRole('button', { name: '复制工单' }));
+
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('【告警处置工单】'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('标题：[P0] VIN 缺失 - 粤A工单1 / 13307795425'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('责任团队：车辆档案'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('触发规则：来源有数据但无法归并到 VIN'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('数据来源：JT808'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('来源地址：115.231.168.135:43625'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('建议动作：维护身份绑定'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('处置步骤：'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('1. 打开车辆服务核对当前身份解析结果'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('2. 核对实时定位、轨迹证据和 RAW 证据'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('3. 完成后确认车辆服务状态恢复，问题不再命中当前告警'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('验收标准：车辆能解析到 VIN，实时/历史/RAW 证据可通过同一车辆服务查询'));
+ expect(writeText).toHaveBeenCalledWith(expect.stringContaining('车辆服务：http://localhost:3000/#/detail?keyword=%E7%B2%A4A%E5%B7%A5%E5%8D%951&protocol=JT808'));
+});
+
test('copies priority queue notification digest on quality page', async () => {
window.history.replaceState(null, '', '/#/quality');
const writeText = vi.fn(() => Promise.resolve());