feat(platform): add alert notification channel closure

vehicle-data-platform/apps/web/src/pages/Quality.tsx

@@ -843,6 +843,17 @@ export function Quality({
       onClick: () => copyNotificationHandoff()
     }
   ];
+  const notificationChannelItems = (primaryPolicy?.channel || '站内告警')
+    .split('/')
+    .map((item) => item.trim())
+    .filter(Boolean)
+    .map((channel) => ({
+      channel,
+      target: primaryPolicy?.target || '待配置责任人',
+      condition: primaryPolicy?.condition || '告警规则命中',
+      escalation: formatEscalationMinutes(primaryPolicy?.escalationMinutes) || '未配置升级',
+      acceptance: primaryPolicy?.acceptanceCriteria || '车辆服务状态恢复，实时、轨迹、历史和里程证据可查询。'
+    }));
 
   const loadIssues = (values: Record<string, string> = filters, page = pagination.currentPage, pageSize = pagination.pageSize) => {
     setLoadingIssues(true);
@@ -1131,6 +1142,47 @@ export function Quality({
           </div>
         </div>
       </Card>
+      <Card bordered title="客户通知渠道闭环" style={{ marginTop: 16 }}>
+        <div className="vp-alert-channel-board">
+          <div className="vp-alert-channel-summary">
+            <Space wrap>
+              <Tag color={primaryPolicy ? 'blue' : 'orange'}>{primaryPolicy?.name || '策略待配置'}</Tag>
+              <Tag color={priorityP0Count > 0 ? 'red' : priorityP1Count > 0 ? 'orange' : 'green'}>
+                P0 {priorityP0Count.toLocaleString()} / P1 {priorityP1Count.toLocaleString()}
+              </Tag>
+              <Tag color={customerDecision.color}>{customerDecision.label}</Tag>
+            </Space>
+            <strong>通知不是结束，客户要看到触达、升级和恢复验收</strong>
+            <span>
+              把站内、邮件、企业微信这些触达方式按客户能理解的处置路径展示：谁收到、为什么收到、多久升级、恢复后怎么验收。
+            </span>
+            <Space wrap>
+              <Button size="small" theme="solid" type="primary" onClick={copyNotificationHandoff}>复制交接包</Button>
+              <Button size="small" onClick={copyPolicyRunbook}>复制通知策略</Button>
+              {onOpenNotificationRules ? <Button size="small" onClick={onOpenNotificationRules}>维护通知规则</Button> : null}
+            </Space>
+          </div>
+          <div className="vp-alert-channel-grid">
+            {notificationChannelItems.map((item) => (
+              <button
+                key={item.channel}
+                type="button"
+                className="vp-alert-channel-item"
+                aria-label={`通知渠道闭环 ${item.channel} 复制交接包`}
+                onClick={copyNotificationHandoff}
+              >
+                <div>
+                  <Tag color="blue">{item.channel}</Tag>
+                  <Tag color={priorityP0Count > 0 ? 'red' : 'orange'}>{item.escalation}</Tag>
+                </div>
+                <strong>{item.target}</strong>
+                <span>{item.condition}</span>
+                <em>验收：{item.acceptance}</em>
+              </button>
+            ))}
+          </div>
+        </div>
+      </Card>
       <Card bordered title="告警事件与通知中心">
         <div className="vp-alert-center-board">
           <div className="vp-alert-center-summary">

vehicle-data-platform/apps/web/src/styles/global.css

@@ -3796,6 +3796,92 @@ button.vp-realtime-command-item:focus-visible {
   line-height: 20px;
 }
 
+.vp-alert-channel-board {
+  display: grid;
+  grid-template-columns: minmax(280px, 0.72fr) minmax(0, 1.28fr);
+  gap: 16px;
+}
+
+.vp-alert-channel-summary {
+  min-height: 168px;
+  padding: 12px;
+  border: 1px solid rgba(22, 100, 255, 0.2);
+  border-radius: var(--vp-radius);
+  background: #f5f9ff;
+  display: grid;
+  gap: 10px;
+  align-content: start;
+}
+
+.vp-alert-channel-summary strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 24px;
+  word-break: break-word;
+}
+
+.vp-alert-channel-summary span {
+  color: var(--vp-text-muted);
+  font-size: 13px;
+  line-height: 20px;
+}
+
+.vp-alert-channel-grid {
+  display: grid;
+  grid-template-columns: repeat(3, minmax(0, 1fr));
+  gap: 12px;
+}
+
+.vp-alert-channel-item {
+  min-height: 168px;
+  padding: 12px;
+  border: 1px solid var(--vp-border);
+  border-radius: var(--vp-radius);
+  background: #fff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 9px;
+  align-content: start;
+}
+
+.vp-alert-channel-item:hover,
+.vp-alert-channel-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  background: #f5f9ff;
+  outline: none;
+}
+
+.vp-alert-channel-item > div {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 6px;
+}
+
+.vp-alert-channel-item strong {
+  color: var(--vp-text);
+  font-size: 16px;
+  line-height: 22px;
+  font-weight: 700;
+  word-break: break-word;
+}
+
+.vp-alert-channel-item span {
+  color: var(--vp-text-muted);
+  font-size: 13px;
+  line-height: 20px;
+}
+
+.vp-alert-channel-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-alert-center-board {
   display: grid;
   grid-template-columns: minmax(280px, 0.7fr) minmax(0, 1.3fr);
@@ -7592,6 +7678,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-alert-decision-grid,
   .vp-alert-sla-board,
   .vp-alert-sla-grid,
+  .vp-alert-channel-board,
+  .vp-alert-channel-grid,
   .vp-alert-impact-board,
   .vp-alert-impact-grid,
   .vp-alert-dispatch-grid,

vehicle-data-platform/apps/web/src/test/App.test.tsx

@@ -3769,7 +3769,14 @@ test('shows alert rule and notification policy workspace on quality page', async
   expect(screen.getAllByText('接入运维 + 业务责任人').length).toBeGreaterThan(0);
   expect(screen.getByText('站内告警 / 邮件 / 企业微信')).toBeInTheDocument();
   expect(screen.getAllByText('30 分钟升级').length).toBeGreaterThanOrEqual(1);
-  expect(screen.getByText('验收：来源恢复并持续 10 分钟，车辆服务可查到实时与历史证据')).toBeInTheDocument();
+  expect(screen.getAllByText('验收：来源恢复并持续 10 分钟，车辆服务可查到实时与历史证据').length).toBeGreaterThanOrEqual(1);
+  expect(screen.getByText('客户通知渠道闭环')).toBeInTheDocument();
+  expect(screen.getByText('把站内、邮件、企业微信这些触达方式按客户能理解的处置路径展示：谁收到、为什么收到、多久升级、恢复后怎么验收。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '通知渠道闭环 站内告警 复制交接包' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '通知渠道闭环 邮件 复制交接包' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '通知渠道闭环 企业微信 复制交接包' })).toBeInTheDocument();
+  expect(screen.getAllByText('接入运维 + 业务责任人').length).toBeGreaterThan(1);
+  expect(screen.getAllByText('无来源、VIN 缺失、存储不可写').length).toBeGreaterThanOrEqual(1);
 
   fireEvent.click(screen.getByRole('button', { name: '复制业务影响报告' }));
   expect(writeText).toHaveBeenCalledWith(expect.stringContaining('【告警业务影响报告】'));