diff --git a/vehicle-data-platform/apps/web/src/pages/VehicleDetail.tsx b/vehicle-data-platform/apps/web/src/pages/VehicleDetail.tsx
index 5f381cf9..8a49d0c9 100644
--- a/vehicle-data-platform/apps/web/src/pages/VehicleDetail.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/VehicleDetail.tsx
@@ -728,6 +728,53 @@ export function VehicleDetail({
       ]
     }
   ];
+  const customerVehicleActionBar = [
+    {
+      title: '看当前位置',
+      value: formatLocation(latest),
+      detail: '确认车辆当前位置、在线状态、最后上报和地图可用性。',
+      action: '实时地图',
+      color: online ? 'green' as const : hasResolvedVIN ? 'orange' as const : 'grey' as const,
+      disabled: !hasResolvedVIN,
+      onClick: () => onOpenRealtime(resolvedVIN, activeProtocol)
+    },
+    {
+      title: '回放轨迹',
+      value: `${formatCompactNumber(overview?.historyCount ?? detail?.history?.total ?? 0)} 条`,
+      detail: '按同一车辆进入轨迹回放，复核位置、速度和里程断点。',
+      action: '轨迹回放',
+      color: (overview?.historyCount ?? detail?.history?.total ?? 0) > 0 ? 'blue' as const : 'grey' as const,
+      disabled: !hasResolvedVIN,
+      onClick: () => onOpenHistory(resolvedVIN, activeProtocol)
+    },
+    {
+      title: '核对里程',
+      value: `${formatCompactNumber(overview?.mileageCount ?? detail?.mileage?.total ?? 0)} 条`,
+      detail: '进入统计查询，核对区间里程、日里程和统计闭合。',
+      action: '统计查询',
+      color: (overview?.mileageCount ?? detail?.mileage?.total ?? 0) > 0 ? 'green' as const : 'grey' as const,
+      disabled: !hasResolvedVIN,
+      onClick: () => onOpenMileage(resolvedVIN, activeProtocol)
+    },
+    {
+      title: '导出证据',
+      value: `${formatCompactNumber(overview?.rawCount ?? detail?.raw?.total ?? 0)} 条`,
+      detail: '查询历史数据和字段证据，作为客户复盘与导出依据。',
+      action: '历史导出',
+      color: (overview?.rawCount ?? detail?.raw?.total ?? 0) > 0 ? 'blue' as const : 'grey' as const,
+      disabled: !hasResolvedVIN,
+      onClick: () => onOpenRaw(resolvedVIN, activeProtocol)
+    },
+    {
+      title: '告警通知',
+      value: `${qualityCount.toLocaleString()} 项`,
+      detail: priorityQualityIssue ? `${qualityIssueLabel(priorityQualityIssue.issueType)} / ${priorityQualityIssue.lastSeen || '-'}` : '暂无待通知告警。',
+      action: '告警闭环',
+      color: qualityCount > 0 ? 'orange' as const : 'green' as const,
+      disabled: !hasResolvedVIN && qualityCount <= 0,
+      onClick: () => onOpenQuality?.(qualityFiltersForCurrentVehicle())
+    }
+  ];
   const serviceRunbookSteps = [
     {
       title: '确认实时状态',
@@ -1188,6 +1235,32 @@ export function VehicleDetail({
             <Typography.Text type="secondary">
               客户打开一辆车时，先看当前位置、最后上报、速度、SOC、总里程和告警，再进入轨迹回放、统计查询、数据导出和告警闭环。
             </Typography.Text>
+            <div className="vp-single-vehicle-action-bar" aria-label="客户单车操作台">
+              <div className="vp-single-vehicle-action-head">
+                <div>
+                  <strong>客户单车操作台</strong>
+                  <span>围绕这辆车直接完成看车、回放、统计、导出和告警通知。</span>
+                </div>
+                <Tag color="blue">单车服务</Tag>
+              </div>
+              <div className="vp-single-vehicle-action-grid">
+                {customerVehicleActionBar.map((item) => (
+                  <button
+                    key={item.title}
+                    type="button"
+                    className="vp-single-vehicle-action-item"
+                    disabled={item.disabled}
+                    onClick={item.onClick}
+                    aria-label={`客户单车操作台 ${item.title} ${item.value} ${item.action}`}
+                  >
+                    <Tag color={item.color}>{item.title}</Tag>
+                    <strong>{item.value}</strong>
+                    <span>{item.detail}</span>
+                    <em>{item.action}</em>
+                  </button>
+                ))}
+              </div>
+            </div>
             <div className="vp-vehicle-live-facts">
               {[
                 { label: '当前位置', value: formatLocation(latest) },
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 2ca162cb..eb878001 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -7162,6 +7162,94 @@ button.vp-realtime-command-item:focus-visible {
   line-height: 22px;
 }
 
+.vp-single-vehicle-action-bar {
+  padding: 12px;
+  border: 1px solid rgba(22, 100, 255, 0.16);
+  border-radius: var(--vp-radius);
+  background: rgba(255, 255, 255, 0.86);
+  display: grid;
+  gap: 10px;
+}
+
+.vp-single-vehicle-action-head {
+  display: flex;
+  align-items: flex-start;
+  justify-content: space-between;
+  gap: 12px;
+}
+
+.vp-single-vehicle-action-head > div {
+  display: grid;
+  gap: 2px;
+}
+
+.vp-single-vehicle-action-head strong {
+  color: var(--vp-text);
+  font-size: 15px;
+  line-height: 21px;
+}
+
+.vp-single-vehicle-action-head span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-single-vehicle-action-grid {
+  display: grid;
+  grid-template-columns: repeat(5, minmax(0, 1fr));
+  gap: 8px;
+}
+
+.vp-single-vehicle-action-item {
+  min-height: 132px;
+  padding: 10px;
+  border: 1px solid var(--vp-border);
+  border-radius: 8px;
+  background: #fbfcff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 7px;
+  align-content: start;
+}
+
+.vp-single-vehicle-action-item:hover,
+.vp-single-vehicle-action-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.45);
+  box-shadow: 0 0 0 3px rgba(22, 100, 255, 0.06);
+  outline: none;
+}
+
+.vp-single-vehicle-action-item:disabled {
+  cursor: not-allowed;
+  opacity: 0.62;
+}
+
+.vp-single-vehicle-action-item strong {
+  color: var(--vp-text);
+  font-size: 15px;
+  line-height: 20px;
+  font-weight: 700;
+  word-break: break-word;
+}
+
+.vp-single-vehicle-action-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-single-vehicle-action-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-vehicle-live-facts {
   display: grid;
   grid-template-columns: repeat(5, minmax(0, 1fr));
@@ -8293,6 +8381,7 @@ button.vp-realtime-command-item:focus-visible {
   .vp-customer-delivery-grid,
   .vp-vehicle-live-view .semi-card-body,
   .vp-vehicle-live-main,
+  .vp-single-vehicle-action-grid,
   .vp-vehicle-live-facts,
   .vp-vehicle-archive-summary-main,
   .vp-vehicle-archive-summary-grid,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index f44a9ddc..a6dce00d 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -12029,6 +12029,13 @@ test('copies vehicle service diagnostic summary', async () => {
   expect(await screen.findByText('车辆服务结论')).toBeInTheDocument();
   expect(screen.getByText('单车 Live View')).toBeInTheDocument();
   expect(screen.getByText('客户打开一辆车时，先看当前位置、最后上报、速度、SOC、总里程和告警，再进入轨迹回放、统计查询、数据导出和告警闭环。')).toBeInTheDocument();
+  expect(screen.getByText('客户单车操作台')).toBeInTheDocument();
+  expect(screen.getByText('围绕这辆车直接完成看车、回放、统计、导出和告警通知。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户单车操作台 看当前位置 113.2, 23.1 实时地图' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户单车操作台 回放轨迹 12 条 轨迹回放' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户单车操作台 核对里程 3 条 统计查询' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户单车操作台 导出证据 34 条 历史导出' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户单车操作台 告警通知 1 项 告警闭环' })).toBeInTheDocument();
   expect(screen.getByText('当前位置')).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '单车实时视图 实时位置 查看实时' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '单车实时视图 数据导出 历史导出' })).toBeInTheDocument();