feat(platform): add customer service blueprint

vehicle-data-platform/apps/web/src/pages/Dashboard.tsx

@@ -1631,6 +1631,48 @@ export function Dashboard({
       onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
     }
   ];
+  const customerPlatformBlueprintItems = [
+    {
+      label: '实时地图',
+      value: `${formatCount(serviceSummary?.onlineVehicles ?? summary?.onlineVehicles)} 在线`,
+      detail: `有效定位 ${commandLocatedCount.toLocaleString()} 辆，支撑客户看车、调度和在线巡检。`,
+      action: '打开地图',
+      color: commandLocatedCount > 0 ? 'green' as const : 'orange' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      label: '轨迹回放',
+      value: `${formatCount(summary?.activeToday)} 活跃`,
+      detail: '按车辆和时间窗回放路线、速度、停留与里程断点。',
+      action: '回放轨迹',
+      color: 'blue' as const,
+      onClick: openTimeMonitorHistory
+    },
+    {
+      label: '围栏告警',
+      value: `${formatCount(summary?.issueVehicles)} 告警`,
+      detail: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '断链、定位异常、围栏事件进入告警通知闭环。',
+      action: '告警通知',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    },
+    {
+      label: '报表导出',
+      value: `${formatCount(summary?.frameToday)} 今日数据`,
+      detail: '按车辆、时间、字段裁剪轨迹、历史明细、统计和告警说明。',
+      action: '历史导出',
+      color: 'blue' as const,
+      onClick: openTimeMonitorRaw
+    },
+    {
+      label: '车辆健康',
+      value: `${formatCount(serviceSummary?.totalVehicles)} 车辆`,
+      detail: '围绕车辆档案、在线状态、能耗字段和异常维护建立服务视图。',
+      action: '车辆中心',
+      color: 'blue' as const,
+      onClick: () => onOpenVehicles({})
+    }
+  ];
   const amapVehicleServiceItems = [
     {
       label: '实时看车',
@@ -2319,6 +2361,37 @@ export function Dashboard({
             ))}
           </div>
         </section>
+        <section className="vp-customer-platform-blueprint" aria-label="客户车辆服务中台蓝图">
+          <div className="vp-customer-platform-blueprint-copy">
+            <Space wrap>
+              <Tag color="blue">客户车辆服务中台蓝图</Tag>
+              <Tag color={amapConfigured ? 'green' : 'orange'}>{amapConfigured ? '高德地图可用' : '坐标预览'}</Tag>
+              <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警</Tag>
+            </Space>
+            <Typography.Title heading={5} style={{ margin: 0 }}>
+              参考主流车联网平台的信息架构，把 Live Map、Route Replay、Geofence Alerts、Reports Export 和 Vehicle Health 收敛成客户可直接使用的车辆服务。
+            </Typography.Title>
+            <Typography.Text type="secondary">
+              三个接入来源继续作为证据层，客户首页只围绕车辆监控、时间窗复盘、告警通知和报表交付组织路径。
+            </Typography.Text>
+          </div>
+          <div className="vp-customer-platform-blueprint-grid">
+            {customerPlatformBlueprintItems.map((item) => (
+              <button
+                key={item.label}
+                type="button"
+                className="vp-customer-platform-blueprint-item"
+                onClick={item.onClick}
+                aria-label={`客户车辆服务中台蓝图 ${item.label} ${item.value} ${item.action}`}
+              >
+                <Tag color={item.color}>{item.label}</Tag>
+                <strong>{item.value}</strong>
+                <span>{item.detail}</span>
+                <em>{item.action}</em>
+              </button>
+            ))}
+          </div>
+        </section>
         <section className="vp-customer-service-journey" aria-label="车辆服务闭环">
           <div className="vp-customer-service-journey-copy">
             <Tag color="blue">车辆服务闭环</Tag>