diff --git a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
index d9fa5598..1874b0f6 100644
--- a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
@@ -1621,17 +1621,17 @@ export function Realtime({
   ];
   const mapViewModeItems = [
     {
-      label: '车辆总览',
-      value: `${rows.length.toLocaleString()} 辆`,
-      detail: `在线 ${onlineCount.toLocaleString()}，有效定位 ${locatedCount.toLocaleString()}，先确认客户能看到的车辆范围。`,
-      action: '当前页',
+      label: '在线运营',
+      value: `${onlineCount.toLocaleString()} 在线`,
+      detail: `有效定位 ${locatedCount.toLocaleString()}，先确认客户当前能看到和能调度的车辆。`,
+      action: '打开地图',
       color: 'blue' as const,
       disabled: false,
-      onClick: () => load(filters, pagination.currentPage, pagination.pageSize)
+      onClick: () => applyFilters({ ...filters, online: 'online' })
     },
     {
-      label: '异常优先',
-      value: `${mapAttentionRows.length.toLocaleString()} 辆`,
+      label: '异常处置',
+      value: `${mapAttentionRows.length.toLocaleString()} 关注`,
       detail: mapAttentionRows[0] ? `${mapAttentionRows[0].plate || mapAttentionRows[0].vin}：${realtimeIssueLabels(mapAttentionRows[0]).join('；')}` : '当前筛选下暂无离线、定位或通道异常车辆。',
       action: '关注车辆',
       color: mapAttentionRows.length > 0 ? 'orange' as const : 'green' as const,
@@ -1639,7 +1639,7 @@ export function Realtime({
       onClick: () => applyFilters({ ...filters, serviceStatus: 'degraded' })
     },
     {
-      label: '轨迹复盘',
+      label: '单车复盘',
       value: selectedVehicleLabel,
       detail: selectedMapRow ? '围绕选中车辆进入轨迹、统计和历史查询。' : '从地图或车辆列表选择一辆车后复盘。',
       action: '选中车辆',
@@ -1648,8 +1648,8 @@ export function Realtime({
       onClick: () => selectedMapRow && onOpenHistory?.(selectedMapRow.vin, selectedVehicleProtocol)
     },
     {
-      label: '交付导出',
-      value: `${rows.length.toLocaleString()} 辆`,
+      label: '报表交付',
+      value: `${rows.length.toLocaleString()} 当前页`,
       detail: '导出当前地图车辆清单、在线状态和客户交付证据。',
       action: '导出证据',
       color: rows.length > 0 ? 'blue' as const : 'grey' as const,
@@ -2805,18 +2805,18 @@ export function Realtime({
             </div>
           </div>
 
-          <div className="vp-map-view-mode">
+          <div className="vp-map-view-mode" aria-label="客户常用地图视图">
             <div className="vp-map-view-mode-summary">
               <Space wrap>
-                <Tag color="blue">地图视图模式</Tag>
+                <Tag color="blue">客户常用地图视图</Tag>
                 <Tag color={mapAttentionRows.length > 0 ? 'orange' : 'green'}>
                   {mapAttentionRows.length > 0 ? '异常优先' : '运营稳定'}
                 </Tag>
                 <Tag color={selectedMapRow ? 'blue' : 'grey'}>{selectedVehicleLabel}</Tag>
               </Space>
-              <Typography.Text strong>按客户现场使用场景切换地图重点：车辆总览、异常优先、轨迹复盘或交付导出。</Typography.Text>
+              <Typography.Text strong>把在线运营、异常处置、单车复盘和报表交付保存成客户常用地图入口。</Typography.Text>
               <Typography.Text type="secondary">
-                视图模式只改变工作重点，底层仍围绕同一批车辆、同一个时间上下文和同一套服务动作。
+                常用视图只改变客户当下的工作重点，底层仍围绕同一批车辆、同一个时间上下文和同一套服务动作。
               </Typography.Text>
             </div>
             <div className="vp-map-view-mode-grid">
@@ -2827,7 +2827,7 @@ export function Realtime({
                   className="vp-map-view-mode-item"
                   disabled={item.disabled}
                   onClick={item.onClick}
-                  aria-label={`地图视图模式 ${item.label} ${item.value} ${item.action}`}
+                  aria-label={`客户常用地图视图 ${item.label} ${item.value} ${item.action}`}
                 >
                   <Tag color={item.color}>{item.label}</Tag>
                   <strong>{item.value}</strong>
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 915aaedb..5e303698 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -11631,6 +11631,12 @@ test('shows realtime freshness status for recently updated and stale vehicles',
   expect(screen.getByRole('button', { name: 'Live Map 决策动作 定位关注 关注车' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: 'Live Map 决策动作 轨迹复盘 轨迹' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: 'Live Map 决策动作 导出地图 CSV' })).toBeInTheDocument();
+  expect(screen.getByText('客户常用地图视图')).toBeInTheDocument();
+  expect(screen.getByText('把在线运营、异常处置、单车复盘和报表交付保存成客户常用地图入口。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户常用地图视图 在线运营 1 在线 打开地图' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户常用地图视图 异常处置 1 关注 关注车辆' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户常用地图视图 单车复盘 粤A超时1 选中车辆' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户常用地图视图 报表交付 2 当前页 导出证据' })).toBeInTheDocument();
   expect(screen.getByText('客户地图监控包')).toBeInTheDocument();
   expect(screen.getByText('车辆范围')).toBeInTheDocument();
   expect(screen.getByText('在线态势')).toBeInTheDocument();