diff --git a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
index b647ff62..f3370217 100644
--- a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
@@ -1660,6 +1660,48 @@ export function Dashboard({
       onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
     }
   ];
+  const customerVehicleMonitorItems = [
+    {
+      label: '车辆在哪里',
+      value: `${commandLocatedCount.toLocaleString()} 辆有定位`,
+      detail: '打开地图查看在线车辆、最后上报、速度和坐标可信度。',
+      action: '打开地图',
+      color: commandLocatedCount > 0 ? 'green' as const : 'orange' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      label: '回放这段时间',
+      value: `${formatCount(summary?.activeToday)} 今日活跃`,
+      detail: '用同一时间窗回放轨迹、速度、停驶和里程断点。',
+      action: '轨迹回放',
+      color: 'blue' as const,
+      onClick: openTimeMonitorHistory
+    },
+    {
+      label: '里程统计',
+      value: `${formatCount(serviceSummary?.totalVehicles)} 辆可统计`,
+      detail: '按车辆口径核对区间里程、日里程和异常记录。',
+      action: '查里程',
+      color: 'blue' as const,
+      onClick: openTimeMonitorMileage
+    },
+    {
+      label: '导出客户数据',
+      value: `${formatCount(summary?.frameToday)} 今日数据`,
+      detail: '按车辆、时间和字段裁剪导出历史位置与原始证据。',
+      action: '导出数据',
+      color: 'blue' as const,
+      onClick: openTimeMonitorRaw
+    },
+    {
+      label: '告警通知',
+      value: `${formatCount(summary?.issueVehicles)} 告警车辆`,
+      detail: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '暂无高优先级告警。',
+      action: '通知闭环',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    }
+  ];
 
   return (
     <div className="vp-page">
@@ -1691,6 +1733,33 @@ export function Dashboard({
             ))}
           </div>
         </section>
+        <section className="vp-customer-vehicle-monitor" aria-label="客户车辆监控台">
+          <div className="vp-customer-vehicle-monitor-copy">
+            <Space wrap>
+              <Tag color="blue">客户车辆监控台</Tag>
+              <Tag color={amapConfigured ? 'green' : 'orange'}>{amapConfigured ? '地图可用' : '坐标预览'}</Tag>
+              <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警</Tag>
+            </Space>
+            <strong>先回答客户最常问的车辆问题：车在哪里、这段时间怎么跑、里程怎么算、数据怎么导出、异常谁处理。</strong>
+            <span>32960、808、MQTT 只在证据层出现；首页默认按车辆、时间窗和业务动作组织。</span>
+          </div>
+          <div className="vp-customer-vehicle-monitor-grid">
+            {customerVehicleMonitorItems.map((item) => (
+              <button
+                key={item.label}
+                type="button"
+                className="vp-customer-vehicle-monitor-item"
+                onClick={item.onClick}
+                aria-label={`客户车辆监控台 ${item.label} ${item.value} ${item.action}`}
+              >
+                <Tag color={item.color}>{item.label}</Tag>
+                <strong>{item.value}</strong>
+                <span>{item.detail}</span>
+                <em>{item.action}</em>
+              </button>
+            ))}
+          </div>
+        </section>
         <Card bordered className="vp-fleet-monitor" bodyStyle={{ padding: 0 }}>
           <div className="vp-fleet-monitor-map">
             <div className="vp-fleet-monitor-copy">
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 41fa2ac5..3d433952 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -969,6 +969,91 @@ body {
   line-height: 22px;
 }
 
+.vp-customer-vehicle-monitor {
+  margin-bottom: 16px;
+  border: 1px solid rgba(11, 159, 119, 0.18);
+  border-radius: var(--vp-radius);
+  background: #ffffff;
+  display: grid;
+  grid-template-columns: minmax(300px, 0.66fr) minmax(0, 1.34fr);
+  overflow: hidden;
+}
+
+.vp-customer-vehicle-monitor-copy {
+  padding: 18px;
+  border-right: 1px solid var(--vp-border);
+  background: #f6fbf9;
+  display: grid;
+  gap: 10px;
+  align-content: start;
+}
+
+.vp-customer-vehicle-monitor-copy strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 26px;
+}
+
+.vp-customer-vehicle-monitor-copy span {
+  color: var(--vp-text-muted);
+  font-size: 13px;
+  line-height: 20px;
+}
+
+.vp-customer-vehicle-monitor-grid {
+  padding: 14px;
+  display: grid;
+  grid-template-columns: repeat(5, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-customer-vehicle-monitor-item {
+  min-height: 136px;
+  padding: 12px;
+  border: 1px solid rgba(22, 100, 255, 0.14);
+  border-radius: 8px;
+  background: #fbfcff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 8px;
+  align-content: start;
+  transition: border-color 0.16s ease, box-shadow 0.16s ease, background 0.16s ease;
+}
+
+.vp-customer-vehicle-monitor-item:hover,
+.vp-customer-vehicle-monitor-item:focus-visible {
+  border-color: rgba(11, 159, 119, 0.38);
+  background: #f5fbf9;
+  box-shadow: var(--vp-shadow-sm);
+  outline: none;
+}
+
+.vp-customer-vehicle-monitor-item strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 24px;
+  word-break: break-word;
+}
+
+.vp-customer-vehicle-monitor-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-customer-vehicle-monitor-item em {
+  align-self: end;
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-customer-cockpit .semi-card-body {
   display: grid;
   grid-template-columns: minmax(0, 1.08fr) minmax(420px, 0.92fr);
@@ -8007,6 +8092,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-map-ops-work,
   .vp-customer-cockpit,
   .vp-customer-cockpit-actions,
+  .vp-customer-vehicle-monitor,
+  .vp-customer-vehicle-monitor-grid,
   .vp-customer-cockpit .semi-card-body,
   .vp-customer-cockpit-metrics,
   .vp-customer-cockpit-trust,
@@ -8173,6 +8260,11 @@ button.vp-realtime-command-item:focus-visible {
     border-bottom: 1px solid var(--vp-border);
   }
 
+  .vp-customer-vehicle-monitor-copy {
+    border-right: 0;
+    border-bottom: 1px solid var(--vp-border);
+  }
+
   .vp-vehicle-asset-console-summary {
     border-right: 0;
     border-bottom: 1px solid var(--vp-border);
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 6858d840..a33211cc 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -1237,6 +1237,13 @@ test('dashboard exposes vehicle command center map actions', async () => {
   render(<App />);
 
   expect(await screen.findByText('实时态势地图')).toBeInTheDocument();
+  expect(screen.getByText('客户车辆监控台')).toBeInTheDocument();
+  expect(screen.getByText('先回答客户最常问的车辆问题：车在哪里、这段时间怎么跑、里程怎么算、数据怎么导出、异常谁处理。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户车辆监控台 车辆在哪里 1 辆有定位 打开地图' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户车辆监控台 回放这段时间 4 今日活跃 轨迹回放' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户车辆监控台 里程统计 1,033 辆可统计 查里程' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户车辆监控台 导出客户数据 1,286,320 今日数据 导出数据' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '客户车辆监控台 告警通知 7 告警车辆 通知闭环' })).toBeInTheDocument();
   expect(screen.getByText('在线 1 / 2')).toBeInTheDocument();
   expect(screen.getAllByText('有效定位 1').length).toBeGreaterThanOrEqual(1);
   expect(screen.getByText('降级/离线 2')).toBeInTheDocument();