diff --git a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
index 2d749db4..e24013e5 100644
--- a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
@@ -1287,6 +1287,46 @@ export function Realtime({
       onClick: exportRealtime
     }
   ];
+  const realtimeMapDispatchItems = [
+    {
+      title: '查看在线车辆',
+      value: `${onlineCount.toLocaleString()} 在线`,
+      detail: `定位有效 ${locatedCount.toLocaleString()} 辆，先确认客户当前能看到哪些车。`,
+      action: '实时地图',
+      color: onlineCount > 0 ? 'green' as const : 'orange' as const,
+      disabled: false,
+      onClick: () => {
+        window.location.hash = buildAppHash({ page: 'map', protocol: filters.protocol, filters: { ...filters, online: 'online' } });
+      }
+    },
+    {
+      title: '复盘选中车辆',
+      value: selectedMapRow?.plate || selectedMapRow?.vin || '先选车',
+      detail: selectedMapRow ? `${vehicleServiceStatus(selectedMapRow).label}，${dataFreshness(selectedMapRow).detail}` : '从地图或实时列表选择车辆后，回放轨迹和里程变化。',
+      action: '轨迹回放',
+      color: selectedMapRow ? vehicleServiceStatus(selectedMapRow).color : 'grey' as const,
+      disabled: !selectedMapRow || !canOpenVehicle(selectedMapRow.vin),
+      onClick: () => selectedMapRow && onOpenHistory?.(selectedMapRow.vin, selectedVehicleProtocol)
+    },
+    {
+      title: '处理异常车辆',
+      value: `${mapAttentionRows.length.toLocaleString()} 关注`,
+      detail: mapAttentionRows[0] ? `${mapAttentionRows[0].plate || mapAttentionRows[0].vin}：${realtimeIssueLabels(mapAttentionRows[0]).join('；')}` : '当前筛选下暂无离线、超时或坐标异常车辆。',
+      action: '告警事件',
+      color: mapAttentionRows.length > 0 ? 'orange' as const : 'green' as const,
+      disabled: !onOpenQuality,
+      onClick: () => onOpenQuality?.({ serviceStatus: 'degraded', protocol: filters.protocol })
+    },
+    {
+      title: '导出当前态势',
+      value: `${rows.length.toLocaleString()} 辆当前页`,
+      detail: '导出在线、位置、速度、SOC、里程和数据通道证据，用于客户交接。',
+      action: '导出CSV',
+      color: rows.length > 0 ? 'blue' as const : 'grey' as const,
+      disabled: rows.length === 0,
+      onClick: exportRealtime
+    }
+  ];
   const realtimeCustomerQuestions = [
     {
       question: '这辆车现在在哪里？',
@@ -1831,6 +1871,36 @@ export function Realtime({
             </button>
           ))}
         </div>
+        <div className="vp-realtime-map-dispatch">
+          <div className="vp-realtime-map-dispatch-copy">
+            <Space wrap>
+              <Tag color="blue">实时地图调度台</Tag>
+              <Tag color={amapConfigured ? 'green' : 'orange'}>{amapConfigured ? '高德地图可用' : '坐标预览'}</Tag>
+              <Tag color={mapAttentionRows.length > 0 ? 'orange' : 'green'}>{mapAttentionRows.length.toLocaleString()} 辆关注</Tag>
+            </Space>
+            <Typography.Title heading={5} style={{ margin: 0 }}>像现代车队 Live Map 一样，把地图作为调度指挥台：先看在线位置，再处理轨迹、告警和导出。</Typography.Title>
+            <Typography.Text type="secondary">
+              协议来源只作为车辆位置可信度证据，客户主路径是找车、调度、复盘和通知。
+            </Typography.Text>
+          </div>
+          <div className="vp-realtime-map-dispatch-grid">
+            {realtimeMapDispatchItems.map((item) => (
+              <button
+                key={item.title}
+                type="button"
+                className="vp-realtime-map-dispatch-item"
+                disabled={item.disabled}
+                onClick={item.onClick}
+                aria-label={`实时地图调度台 ${item.title} ${item.action}`}
+              >
+                <Tag color={item.color}>{item.title}</Tag>
+                <strong>{item.value}</strong>
+                <span>{item.detail}</span>
+                <em>{item.action}</em>
+              </button>
+            ))}
+          </div>
+        </div>
         <div className="vp-realtime-customer-steps">
           {realtimeCustomerJourneyItems.map((item) => (
             <button
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index f27e724b..09da25a8 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -1822,6 +1822,79 @@ body {
   line-height: 18px;
 }
 
+.vp-realtime-map-dispatch {
+  padding: 16px;
+  border-bottom: 1px solid var(--vp-border);
+  background: #f8fbff;
+  display: grid;
+  grid-template-columns: minmax(260px, 0.72fr) minmax(0, 1.28fr);
+  gap: 14px;
+}
+
+.vp-realtime-map-dispatch-copy {
+  padding: 14px;
+  border: 1px solid rgba(22, 100, 255, 0.18);
+  border-radius: var(--vp-radius);
+  background: #ffffff;
+  display: grid;
+  gap: 10px;
+  align-content: start;
+}
+
+.vp-realtime-map-dispatch-grid {
+  display: grid;
+  grid-template-columns: repeat(4, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-realtime-map-dispatch-item {
+  min-height: 146px;
+  padding: 12px;
+  border: 1px solid var(--vp-border);
+  border-radius: var(--vp-radius);
+  background: #ffffff;
+  color: inherit;
+  text-align: left;
+  cursor: pointer;
+  font: inherit;
+  display: grid;
+  gap: 8px;
+  align-content: start;
+}
+
+.vp-realtime-map-dispatch-item:hover,
+.vp-realtime-map-dispatch-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  box-shadow: var(--vp-shadow-sm);
+  outline: none;
+}
+
+.vp-realtime-map-dispatch-item:disabled {
+  cursor: not-allowed;
+  opacity: 0.58;
+}
+
+.vp-realtime-map-dispatch-item strong {
+  color: var(--vp-text);
+  font-size: 16px;
+  line-height: 22px;
+  word-break: break-word;
+}
+
+.vp-realtime-map-dispatch-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-realtime-map-dispatch-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-realtime-customer-steps {
   padding: 16px;
   display: grid;
@@ -7251,6 +7324,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-realtime-question-board,
   .vp-realtime-question-grid,
   .vp-realtime-next-actions,
+  .vp-realtime-map-dispatch,
+  .vp-realtime-map-dispatch-grid,
   .vp-realtime-customer-steps,
   .vp-time-window-monitor .semi-card-body,
   .vp-time-window-controls,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index c314f8ea..d1f99794 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -9236,6 +9236,13 @@ test('frames realtime page as one vehicle service with source evidence', async (
   expect(screen.getAllByText('高德地图待配置').length).toBeGreaterThan(0);
   expect(screen.getByText('客户实时监控')).toBeInTheDocument();
   expect(screen.getByText('从实时列表直接完成车辆监控闭环')).toBeInTheDocument();
+  expect(screen.getByText('实时地图调度台')).toBeInTheDocument();
+  expect(screen.getByText('像现代车队 Live Map 一样，把地图作为调度指挥台：先看在线位置，再处理轨迹、告警和导出。')).toBeInTheDocument();
+  expect(screen.getByText('协议来源只作为车辆位置可信度证据，客户主路径是找车、调度、复盘和通知。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时地图调度台 查看在线车辆 实时地图' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时地图调度台 复盘选中车辆 轨迹回放' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时地图调度台 处理异常车辆 告警事件' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时地图调度台 导出当前态势 导出CSV' })).toBeInTheDocument();
   expect(screen.getByText('实时客户常问')).toBeInTheDocument();
   expect(screen.getByText('把实时数据翻译成客户能直接理解的车辆状态')).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '实时客户常问 这辆车现在在哪里？ 地图定位' })).toBeInTheDocument();
diff --git a/vehicle-data-platform/docs/fleet-platform-product-research.md b/vehicle-data-platform/docs/fleet-platform-product-research.md
index 3c920d46..6a74877b 100644
--- a/vehicle-data-platform/docs/fleet-platform-product-research.md
+++ b/vehicle-data-platform/docs/fleet-platform-product-research.md
@@ -19,6 +19,7 @@
 - Verizon Connect 把 live map 与 historic replays 放在同一个 GPS tracking 叙事里，Geotab Trips History 支持查看车辆实时位置和历史行程，Samsara GPS tracking 也把 Trip history 作为分析车辆行程效率的核心入口。因此历史页要先呈现“车辆 + 时间窗 + 轨迹回放 + 证据导出”的客户复盘路径，而不是先暴露 RAW/字段表。参考：https://www.verizonconnect.com/solutions/gps-fleet-tracking-software/、https://support.geotab.com/help/mygeotab/fleet-activity/trips/trips-history、https://www.samsara.com/products/telematics/gps-fleet-tracking
 - Samsara、Geotab、Verizon Connect 的公开页面都把客户问题翻译成任务入口：车辆在哪里、这一趟怎么跑、哪些风险要通知、报表如何导出。因此首页右侧需要问题式入口，先回答客户语言，再下钻到地图、轨迹、统计、历史证据和告警。
 - Geotab、Fleetistics、FleetRabbit 等资料都把 Trip History、Mileage、Reports、Excel/PDF 导出放在一起：客户不是只看一张里程表，而是需要“统计口径 + 轨迹复核 + 明细导出 + 可发送结论”的报告路径。
+- Verizon Connect GPS Fleet Tracking、Samsara GPS Fleet Tracking 和 Motive Fleet View 都把 live map、历史回放、筛选分组、告警和调度决策放在同一条作业链路里。因此实时页需要一个“实时地图调度台”：客户先看在线位置，再处理异常、轨迹、导出和通知，而协议来源只作为位置可信度证据。参考：https://www.verizonconnect.com/solutions/gps-fleet-tracking-software/、https://www.samsara.com/products/telematics/gps-fleet-tracking、https://gomotive.com/fleet-view/
 
 ## 对标后的产品改造规则
 
@@ -36,6 +37,7 @@
 - 三个接入来源只是数据通道，最终服务对象是车辆。
 - 第一屏必须回答客户最关心的问题：有多少车在线、车在哪里、哪些车异常、如何按时间复盘。
 - 车辆服务主路径固定为：车辆地图 -> 实时监控 -> 轨迹回放 -> 里程统计 -> 历史查询导出 -> 告警通知。
+- 实时监控页必须把地图作为调度指挥台：在线车辆、有效定位、异常优先、选车复盘和当前态势导出要出现在同一个工作区。
 - 自定义时间窗要贯穿轨迹、里程、历史查询和告警，避免用户在多个页面重复录入条件。
 - 协议、来源覆盖、Kafka、Redis、TDEngine、MySQL 等信息只在内部运维或复核层展示。