diff --git a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
index 49321eb9..9252e0e5 100644
--- a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
@@ -1214,6 +1214,39 @@ export function Realtime({
       disabled: rows.length === 0
     }
   ];
+  const realtimeNextActions = [
+    {
+      level: degradedCount > 0 || staleCount > 0 ? '优先' : '巡检',
+      title: degradedCount > 0 || staleCount > 0 ? '先处理异常车辆' : '先看在线车辆',
+      value: degradedCount > 0 || staleCount > 0 ? `${degradedCount.toLocaleString()} 降级 / ${staleCount.toLocaleString()} 超时` : `${onlineCount.toLocaleString()} 在线`,
+      detail: degradedCount > 0 || staleCount > 0
+        ? '离线、更新超时、坐标无效或服务降级会直接影响客户看车体验。'
+        : `当前页 ${locatedCount.toLocaleString()} 辆有有效坐标，可进入地图查看分布。`,
+      action: degradedCount > 0 || staleCount > 0 ? '关注异常' : '打开地图',
+      color: degradedCount > 0 || staleCount > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => degradedCount > 0 || staleCount > 0 ? applyFilters({ ...filters, serviceStatus: 'degraded' }) : (window.location.hash = buildAppHash({ page: 'map', protocol: filters.protocol, filters }))
+    },
+    {
+      level: selectedMapRow ? '单车' : '选车',
+      title: selectedMapRow ? '复盘选中车辆' : '先选择一辆车',
+      value: selectedMapRow?.plate || selectedMapRow?.vin || '等待选车',
+      detail: selectedMapRow ? `${vehicleServiceStatus(selectedMapRow).label}，${dataFreshness(selectedMapRow).detail}` : '从地图或实时列表选择车辆后，进入轨迹、里程、历史和告警。',
+      action: selectedMapRow ? '轨迹回放' : '查看车辆',
+      color: selectedMapRow ? vehicleServiceStatus(selectedMapRow).color : 'blue' as const,
+      disabled: selectedMapRow ? !canOpenVehicle(selectedMapRow.vin) : false,
+      onClick: () => selectedMapRow && canOpenVehicle(selectedMapRow.vin) ? onOpenHistory?.(selectedMapRow.vin, selectedVehicleProtocol) : applyFilters({ ...filters, online: 'online' })
+    },
+    {
+      level: '交付',
+      title: '导出当前实时清单',
+      value: `${rows.length.toLocaleString()} 辆当前页`,
+      detail: '客户问询或运营交接时，先导出当前筛选的车辆在线、位置、速度和里程。',
+      action: '导出 CSV',
+      color: rows.length > 0 ? 'blue' as const : 'grey' as const,
+      disabled: rows.length === 0,
+      onClick: exportRealtime
+    }
+  ];
   const timeWindowMonitorBlock = (
     <Card bordered className="vp-time-window-monitor">
       <div className="vp-time-window-summary">
@@ -1634,6 +1667,24 @@ export function Realtime({
             <Button size="small" theme="light" onClick={copyRealtimeSummary}>复制监控摘要</Button>
           </Space>
         </div>
+        <div className="vp-realtime-next-actions">
+          {realtimeNextActions.map((item) => (
+            <button
+              key={item.title}
+              type="button"
+              className="vp-realtime-next-action"
+              disabled={item.disabled}
+              onClick={item.onClick}
+              aria-label={`实时运营建议 ${item.title} ${item.action}`}
+            >
+              <Tag color={item.color}>{item.level}</Tag>
+              <strong>{item.title}</strong>
+              <span>{item.value}</span>
+              <small>{item.detail}</small>
+              <em>{item.action}</em>
+            </button>
+          ))}
+        </div>
         <div className="vp-realtime-customer-steps">
           {realtimeCustomerJourneyItems.map((item) => (
             <button
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 9a032727..e1670a42 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -1414,6 +1414,70 @@ body {
   align-content: start;
 }
 
+.vp-realtime-next-actions {
+  padding: 16px;
+  border-bottom: 1px solid var(--vp-border);
+  background: #ffffff;
+  display: grid;
+  grid-template-columns: repeat(3, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-realtime-next-action {
+  min-height: 126px;
+  padding: 12px;
+  border: 1px solid rgba(22, 100, 255, 0.16);
+  border-radius: var(--vp-radius);
+  background: #fbfcff;
+  color: inherit;
+  text-align: left;
+  cursor: pointer;
+  font: inherit;
+  display: grid;
+  gap: 7px;
+  align-content: start;
+}
+
+.vp-realtime-next-action:hover,
+.vp-realtime-next-action:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  background: #f5f9ff;
+  outline: none;
+}
+
+.vp-realtime-next-action:disabled {
+  cursor: not-allowed;
+  opacity: 0.58;
+}
+
+.vp-realtime-next-action strong {
+  color: var(--vp-text);
+  font-size: 15px;
+  line-height: 22px;
+}
+
+.vp-realtime-next-action span {
+  color: var(--vp-primary);
+  font-size: 14px;
+  line-height: 20px;
+  font-weight: 700;
+  word-break: break-word;
+}
+
+.vp-realtime-next-action small {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-realtime-next-action em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-realtime-customer-steps {
   padding: 16px;
   display: grid;
@@ -5883,6 +5947,7 @@ button.vp-realtime-command-item:focus-visible {
   .vp-time-audit-strip,
   .vp-time-audit-grid,
   .vp-realtime-customer-board .semi-card-body,
+  .vp-realtime-next-actions,
   .vp-realtime-customer-steps,
   .vp-time-window-monitor .semi-card-body,
   .vp-time-window-controls,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 74ad1572..8f6da17f 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -9097,6 +9097,9 @@ test('frames realtime page as one vehicle service with source evidence', async (
   expect(screen.getAllByText('高德地图待配置').length).toBeGreaterThan(0);
   expect(screen.getByText('客户实时监控')).toBeInTheDocument();
   expect(screen.getByText('从实时列表直接完成车辆监控闭环')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时运营建议 先处理异常车辆 关注异常' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时运营建议 复盘选中车辆 轨迹回放' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '实时运营建议 导出当前实时清单 导出 CSV' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '实时监控路径 只看在线 在线车辆' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '实时监控路径 地图态势 查看地图' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '实时监控路径 异常优先 关注车辆' })).toBeInTheDocument();