diff --git a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
index eec7f65f..c54daf20 100644
--- a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
@@ -1323,6 +1323,44 @@ export function Realtime({
       onClick: () => selectedMapRow && onOpenHistory?.(selectedMapRow.vin, selectedVehicleProtocol)
     }
   ];
+  const mapViewModeItems = [
+    {
+      label: '运营总览',
+      value: `${rows.length.toLocaleString()} 辆`,
+      detail: `在线 ${onlineCount.toLocaleString()}，有效定位 ${locatedCount.toLocaleString()}，先确认客户能看到的车辆范围。`,
+      action: '当前页',
+      color: 'blue' as const,
+      disabled: false,
+      onClick: () => load(filters, pagination.currentPage, pagination.pageSize)
+    },
+    {
+      label: '异常优先',
+      value: `${mapAttentionRows.length.toLocaleString()} 辆`,
+      detail: mapAttentionRows[0] ? `${mapAttentionRows[0].plate || mapAttentionRows[0].vin}：${realtimeIssueLabels(mapAttentionRows[0]).join('；')}` : '当前筛选下暂无离线、定位或通道异常车辆。',
+      action: '关注车辆',
+      color: mapAttentionRows.length > 0 ? 'orange' as const : 'green' as const,
+      disabled: false,
+      onClick: () => applyFilters({ ...filters, serviceStatus: 'degraded' })
+    },
+    {
+      label: '轨迹复盘',
+      value: selectedVehicleLabel,
+      detail: selectedMapRow ? '围绕选中车辆进入轨迹、统计和历史查询。' : '从地图或车辆列表选择一辆车后复盘。',
+      action: '选中车辆',
+      color: selectedMapRow ? 'blue' as const : 'grey' as const,
+      disabled: !selectedMapRow || !canOpenVehicle(selectedMapRow.vin),
+      onClick: () => selectedMapRow && onOpenHistory?.(selectedMapRow.vin, selectedVehicleProtocol)
+    },
+    {
+      label: '交付导出',
+      value: `${rows.length.toLocaleString()} 辆`,
+      detail: '导出当前地图车辆清单、在线状态和客户交付证据。',
+      action: '导出证据',
+      color: rows.length > 0 ? 'blue' as const : 'grey' as const,
+      disabled: rows.length === 0,
+      onClick: exportRealtime
+    }
+  ];
   const mapCustomerPackageItems = [
     {
       label: '车辆范围',
@@ -1825,6 +1863,39 @@ export function Realtime({
             </div>
           </div>
 
+          <div className="vp-map-view-mode">
+            <div className="vp-map-view-mode-summary">
+              <Space wrap>
+                <Tag color="blue">地图视图模式</Tag>
+                <Tag color={mapAttentionRows.length > 0 ? 'orange' : 'green'}>
+                  {mapAttentionRows.length > 0 ? '异常优先' : '运营稳定'}
+                </Tag>
+                <Tag color={selectedMapRow ? 'blue' : 'grey'}>{selectedVehicleLabel}</Tag>
+              </Space>
+              <Typography.Text strong>按客户现场使用场景切换地图重点：运营总览、异常优先、轨迹复盘或交付导出。</Typography.Text>
+              <Typography.Text type="secondary">
+                视图模式只改变工作重点，底层仍围绕同一批车辆、同一个时间上下文和同一套服务动作。
+              </Typography.Text>
+            </div>
+            <div className="vp-map-view-mode-grid">
+              {mapViewModeItems.map((item) => (
+                <button
+                  key={item.label}
+                  type="button"
+                  className="vp-map-view-mode-item"
+                  disabled={item.disabled}
+                  onClick={item.onClick}
+                  aria-label={`地图视图模式 ${item.label} ${item.value} ${item.action}`}
+                >
+                  <Tag color={item.color}>{item.label}</Tag>
+                  <strong>{item.value}</strong>
+                  <span>{item.detail}</span>
+                  <em>{item.action}</em>
+                </button>
+              ))}
+            </div>
+          </div>
+
           <div className="vp-map-field-command">
             <div className="vp-map-field-command-summary">
               <Space wrap>
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 71493cb5..75826bba 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -5093,6 +5093,76 @@ button.vp-realtime-command-item:focus-visible {
   font-weight: 700;
 }
 
+.vp-map-view-mode {
+  padding: 14px;
+  border: 1px solid rgba(22, 100, 255, 0.2);
+  border-radius: var(--vp-radius);
+  background: #f7faff;
+  display: grid;
+  grid-template-columns: minmax(300px, 0.72fr) minmax(0, 1.28fr);
+  gap: 12px;
+}
+
+.vp-map-view-mode-summary {
+  display: grid;
+  align-content: start;
+  gap: 10px;
+}
+
+.vp-map-view-mode-grid {
+  display: grid;
+  grid-template-columns: repeat(4, minmax(0, 1fr));
+  gap: 10px;
+}
+
+.vp-map-view-mode-item {
+  min-height: 150px;
+  padding: 12px;
+  border: 1px solid var(--vp-border);
+  border-radius: var(--vp-radius);
+  background: #fbfcff;
+  color: inherit;
+  text-align: left;
+  font: inherit;
+  cursor: pointer;
+  display: grid;
+  align-content: start;
+  gap: 8px;
+}
+
+.vp-map-view-mode-item:hover,
+.vp-map-view-mode-item:focus-visible {
+  border-color: rgba(22, 100, 255, 0.42);
+  box-shadow: 0 10px 24px rgba(24, 39, 75, 0.08);
+  outline: none;
+}
+
+.vp-map-view-mode-item:disabled {
+  cursor: not-allowed;
+  opacity: 0.62;
+}
+
+.vp-map-view-mode-item strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 24px;
+  font-weight: 700;
+  word-break: break-word;
+}
+
+.vp-map-view-mode-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-map-view-mode-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+}
+
 .vp-map-kpi-strip {
   display: grid;
   grid-template-columns: repeat(4, minmax(0, 1fr));
@@ -11099,6 +11169,8 @@ button.vp-realtime-command-item:focus-visible {
   .vp-map-service-rail-actions,
   .vp-map-decision-board,
   .vp-map-decision-grid,
+  .vp-map-view-mode,
+  .vp-map-view-mode-grid,
   .vp-map-dispatch-actions,
   .vp-map-dispatch-actions-grid,
   .vp-map-area-monitor,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index dc2639da..8d1494fb 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -10607,6 +10607,12 @@ test('shows realtime freshness status for recently updated and stale vehicles',
   expect(screen.getByText('地图客户决策')).toBeInTheDocument();
   expect(screen.getByText('先判断车辆是否在线、是否有位置、是否有异常，再进入单车轨迹和历史查询。')).toBeInTheDocument();
   expect(screen.getByText('地图页面向客户展示车辆服务状态，数据通道只作为定位、在线和异常追溯依据。')).toBeInTheDocument();
+  expect(screen.getByText('地图视图模式')).toBeInTheDocument();
+  expect(screen.getByText('按客户现场使用场景切换地图重点：运营总览、异常优先、轨迹复盘或交付导出。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '地图视图模式 运营总览 2 辆 当前页' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '地图视图模式 异常优先 1 辆 关注车辆' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '地图视图模式 轨迹复盘 粤A超时1 选中车辆' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '地图视图模式 交付导出 2 辆 导出证据' })).toBeInTheDocument();
   expect(screen.getByText('先看在线')).toBeInTheDocument();
   expect(screen.getByText('再看定位')).toBeInTheDocument();
   expect(screen.getByText('优先异常')).toBeInTheDocument();