diff --git a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
index 0255173e..0d0d0e33 100644
--- a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
@@ -1416,102 +1416,6 @@ export function Dashboard({
             ))}
           </div>
         </Card>
-        <Card bordered title="客户常用服务" style={{ marginBottom: 16 }}>
-          <div className="vp-customer-workflow-grid">
-            {customerHeroActions.map((item) => (
-              <button key={item.title} type="button" className="vp-customer-workflow-item" onClick={item.onClick} aria-label={`客户工作流 ${item.title}`}>
-                <div>
-                  <Typography.Title heading={6} style={{ margin: 0 }}>{item.title}</Typography.Title>
-                  <Typography.Text type="secondary">{item.detail}</Typography.Text>
-                </div>
-                <strong>{item.value}</strong>
-                <Tag color="blue">{item.action}</Tag>
-              </button>
-            ))}
-          </div>
-        </Card>
-        <Card bordered title="今日车辆服务任务板" style={{ marginBottom: 16 }}>
-          <div className="vp-customer-task-grid">
-            {customerTaskBoard.map((item) => (
-              <div key={item.title} className="vp-customer-task-item">
-                <div className="vp-customer-task-head">
-                  <Tag color={item.color}>{item.title}</Tag>
-                  <strong>{item.value}</strong>
-                </div>
-                <Typography.Text type="secondary">{item.detail}</Typography.Text>
-                <Space wrap>
-                  <Button
-                    size="small"
-                    theme="solid"
-                    type="primary"
-                    disabled={item.disabled}
-                    aria-label={`今日任务 ${item.title} ${item.primaryAction}`}
-                    onClick={item.onPrimary}
-                  >
-                    {item.primaryAction}
-                  </Button>
-                  <Button
-                    size="small"
-                    theme="light"
-                    type="primary"
-                    disabled={item.disabled && item.secondaryAction !== '复制处置卡'}
-                    aria-label={`今日任务 ${item.title} ${item.secondaryAction}`}
-                    onClick={item.onSecondary}
-                  >
-                    {item.secondaryAction}
-                  </Button>
-                </Space>
-              </div>
-            ))}
-          </div>
-        </Card>
-        <div className="vp-kpi-grid">
-          {kpis.map((item) => (
-            <Card key={item.label} bordered className="vp-kpi-card" bodyStyle={{ padding: 0 }}>
-              <button className="vp-kpi-button" type="button" onClick={() => onOpenVehicles(item.filters)} aria-label={`${item.label} ${item.value}`}>
-              <div className="vp-kpi-value">{item.value}</div>
-              <div className="vp-kpi-label">{item.label}</div>
-              </button>
-            </Card>
-          ))}
-        </div>
-        <Card bordered title="车辆服务入口" style={{ marginBottom: 16 }}>
-          <div className="vp-service-entry-board">
-            <div className="vp-service-entry-summary">
-              <Space wrap>
-                <Tag color="blue">客户服务路径</Tag>
-                <Tag color="green">{vehicleServiceOnlineText(serviceSummary, summary)}</Tag>
-                <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警事件</Tag>
-              </Space>
-              <Typography.Title heading={5} style={{ margin: 0 }}>从车辆出发，完成监控、复盘、统计、导出和告警闭环</Typography.Title>
-              <Typography.Text type="secondary">
-                客户看到的是车辆服务结果；接入来源只在需要追溯时作为证据通道出现。
-              </Typography.Text>
-              <Space wrap>
-                <Button size="small" theme="solid" type="primary" onClick={() => onOpenVehicles({ online: 'online' })}>查看在线车辆</Button>
-                <Button size="small" theme="light" type="primary" onClick={copyCustomerServiceGuide}>复制客户服务说明</Button>
-                <Button size="small" theme="light" type="primary" onClick={exportDashboardSnapshot}>导出驾驶舱 CSV</Button>
-                <Button size="small" theme="light" type="tertiary" onClick={copyOperationsHandoff}>复制运营交接摘要</Button>
-              </Space>
-            </div>
-            <div className="vp-service-entry-grid">
-              {customerServicePathItems.map((item) => (
-                <button
-                  key={item.title}
-                  type="button"
-                  className="vp-service-entry-item"
-                  onClick={item.onClick}
-                  aria-label={`车辆服务入口 ${item.title} ${item.action}`}
-                >
-                  <Tag color={item.color}>{item.title}</Tag>
-                  <strong>{item.value}</strong>
-                  <span>{item.detail}</span>
-                  <em>{item.action}</em>
-                </button>
-              ))}
-            </div>
-          </div>
-        </Card>
         <Card
           bordered
           title={<Space><span>自定义时间监控</span><Tag color="blue">{timeMonitorSummary}</Tag></Space>}
@@ -1542,7 +1446,7 @@ export function Dashboard({
           <div className="vp-time-monitor-actions">
             <Button theme="solid" type="primary" onClick={openTimeMonitorHistory}>查看轨迹</Button>
             <Button theme="light" type="primary" onClick={openTimeMonitorMileage}>统计里程</Button>
-            <Button theme="light" type="primary" onClick={openTimeMonitorRaw}>导出原始记录</Button>
+            <Button theme="light" type="primary" onClick={openTimeMonitorRaw}>历史查询导出</Button>
             <Button theme="light" type="warning" onClick={openTimeMonitorAlerts}>查看告警</Button>
           </div>
           <Typography.Text type="secondary">
@@ -1638,6 +1542,110 @@ export function Dashboard({
             ))}
           </div>
         </Card>
+        <details className="vp-dashboard-secondary-details">
+          <summary>
+            <span>更多车辆服务入口</span>
+            <small>常用服务、今日任务、KPI 和车辆入口默认收起，主页面优先保留地图、指挥台和时间窗监控。</small>
+          </summary>
+          <div className="vp-dashboard-secondary-body">
+            <Card bordered title="客户常用服务" style={{ marginBottom: 16 }}>
+              <div className="vp-customer-workflow-grid">
+                {customerHeroActions.map((item) => (
+                  <button key={item.title} type="button" className="vp-customer-workflow-item" onClick={item.onClick} aria-label={`客户工作流 ${item.title}`}>
+                    <div>
+                      <Typography.Title heading={6} style={{ margin: 0 }}>{item.title}</Typography.Title>
+                      <Typography.Text type="secondary">{item.detail}</Typography.Text>
+                    </div>
+                    <strong>{item.value}</strong>
+                    <Tag color="blue">{item.action}</Tag>
+                  </button>
+                ))}
+              </div>
+            </Card>
+            <Card bordered title="今日车辆服务任务板" style={{ marginBottom: 16 }}>
+              <div className="vp-customer-task-grid">
+                {customerTaskBoard.map((item) => (
+                  <div key={item.title} className="vp-customer-task-item">
+                    <div className="vp-customer-task-head">
+                      <Tag color={item.color}>{item.title}</Tag>
+                      <strong>{item.value}</strong>
+                    </div>
+                    <Typography.Text type="secondary">{item.detail}</Typography.Text>
+                    <Space wrap>
+                      <Button
+                        size="small"
+                        theme="solid"
+                        type="primary"
+                        disabled={item.disabled}
+                        aria-label={`今日任务 ${item.title} ${item.primaryAction}`}
+                        onClick={item.onPrimary}
+                      >
+                        {item.primaryAction}
+                      </Button>
+                      <Button
+                        size="small"
+                        theme="light"
+                        type="primary"
+                        disabled={item.disabled && item.secondaryAction !== '复制处置卡'}
+                        aria-label={`今日任务 ${item.title} ${item.secondaryAction}`}
+                        onClick={item.onSecondary}
+                      >
+                        {item.secondaryAction}
+                      </Button>
+                    </Space>
+                  </div>
+                ))}
+              </div>
+            </Card>
+            <div className="vp-kpi-grid">
+              {kpis.map((item) => (
+                <Card key={item.label} bordered className="vp-kpi-card" bodyStyle={{ padding: 0 }}>
+                  <button className="vp-kpi-button" type="button" onClick={() => onOpenVehicles(item.filters)} aria-label={`${item.label} ${item.value}`}>
+                    <div className="vp-kpi-value">{item.value}</div>
+                    <div className="vp-kpi-label">{item.label}</div>
+                  </button>
+                </Card>
+              ))}
+            </div>
+            <Card bordered title="车辆服务入口" style={{ marginBottom: 16 }}>
+              <div className="vp-service-entry-board">
+                <div className="vp-service-entry-summary">
+                  <Space wrap>
+                    <Tag color="blue">客户服务路径</Tag>
+                    <Tag color="green">{vehicleServiceOnlineText(serviceSummary, summary)}</Tag>
+                    <Tag color={(summary?.issueVehicles ?? 0) > 0 ? 'orange' : 'green'}>{formatCount(summary?.issueVehicles)} 告警事件</Tag>
+                  </Space>
+                  <Typography.Title heading={5} style={{ margin: 0 }}>从车辆出发，完成监控、复盘、统计、导出和告警闭环</Typography.Title>
+                  <Typography.Text type="secondary">
+                    客户看到的是车辆服务结果；接入来源只在需要追溯时作为数据通道出现。
+                  </Typography.Text>
+                  <Space wrap>
+                    <Button size="small" theme="solid" type="primary" onClick={() => onOpenVehicles({ online: 'online' })}>查看在线车辆</Button>
+                    <Button size="small" theme="light" type="primary" onClick={copyCustomerServiceGuide}>复制客户服务说明</Button>
+                    <Button size="small" theme="light" type="primary" onClick={exportDashboardSnapshot}>导出驾驶舱 CSV</Button>
+                    <Button size="small" theme="light" type="tertiary" onClick={copyOperationsHandoff}>复制运营交接摘要</Button>
+                  </Space>
+                </div>
+                <div className="vp-service-entry-grid">
+                  {customerServicePathItems.map((item) => (
+                    <button
+                      key={item.title}
+                      type="button"
+                      className="vp-service-entry-item"
+                      onClick={item.onClick}
+                      aria-label={`车辆服务入口 ${item.title} ${item.action}`}
+                    >
+                      <Tag color={item.color}>{item.title}</Tag>
+                      <strong>{item.value}</strong>
+                      <span>{item.detail}</span>
+                      <em>{item.action}</em>
+                    </button>
+                  ))}
+                </div>
+              </div>
+            </Card>
+          </div>
+        </details>
         <details className="vp-dashboard-evidence-details">
           <summary>
             <span>运维和证据层</span>
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 71c8370c..9dc55478 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -303,10 +303,12 @@ body {
   font-size: 13px;
 }
 
+.vp-dashboard-secondary-details,
 .vp-dashboard-evidence-details {
   margin-bottom: 16px;
 }
 
+.vp-dashboard-secondary-details > summary,
 .vp-dashboard-evidence-details > summary {
   min-height: 56px;
   padding: 12px 14px;
@@ -318,10 +320,17 @@ body {
   gap: 4px;
 }
 
+.vp-dashboard-secondary-details > summary {
+  border-color: rgba(22, 100, 255, 0.18);
+  background: #f7fbff;
+}
+
+.vp-dashboard-secondary-details > summary::marker,
 .vp-dashboard-evidence-details > summary::marker {
   color: var(--vp-primary);
 }
 
+.vp-dashboard-secondary-details > summary span,
 .vp-dashboard-evidence-details > summary span {
   color: var(--vp-text);
   font-size: 15px;
@@ -329,12 +338,14 @@ body {
   line-height: 22px;
 }
 
+.vp-dashboard-secondary-details > summary small,
 .vp-dashboard-evidence-details > summary small {
   color: var(--vp-text-muted);
   font-size: 12px;
   line-height: 18px;
 }
 
+.vp-dashboard-secondary-body,
 .vp-dashboard-evidence-body {
   margin-top: 12px;
 }
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index ddb1811f..2376d061 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -822,10 +822,11 @@ test('dashboard exposes vehicle data center capability matrix', async () => {
   expect(screen.getByText('按时间窗复盘')).toBeInTheDocument();
   expect(screen.getByText('导出证据数据')).toBeInTheDocument();
   expect(screen.getByText('闭环告警通知')).toBeInTheDocument();
+  expect(screen.getByText('更多车辆服务入口')).toBeInTheDocument();
   expect(screen.getByText('车辆服务入口')).toBeInTheDocument();
   expect(screen.getByText('客户服务路径')).toBeInTheDocument();
   expect(screen.getByText('从车辆出发，完成监控、复盘、统计、导出和告警闭环')).toBeInTheDocument();
-  expect(screen.getByText('客户看到的是车辆服务结果；接入来源只在需要追溯时作为证据通道出现。')).toBeInTheDocument();
+  expect(screen.getByText('客户看到的是车辆服务结果；接入来源只在需要追溯时作为数据通道出现。')).toBeInTheDocument();
   expect(screen.getByText('找车')).toBeInTheDocument();
   expect(screen.getByText('看位置')).toBeInTheDocument();
   expect(screen.getAllByText('复盘时间').length).toBeGreaterThanOrEqual(1);
@@ -853,7 +854,7 @@ test('dashboard exposes vehicle data center capability matrix', async () => {
   expect(screen.getByText('这个范围会同步带入轨迹、里程、历史证据和告警复盘，适合客户问询、BI 核对和异常解释。')).toBeInTheDocument();
   expect(screen.getByText('查看轨迹')).toBeInTheDocument();
   expect(screen.getAllByText('统计里程').length).toBeGreaterThanOrEqual(1);
-  expect(screen.getByText('导出原始记录')).toBeInTheDocument();
+  expect(screen.getByText('历史查询导出')).toBeInTheDocument();
   expect(screen.getAllByText('轨迹回放').length).toBeGreaterThanOrEqual(1);
   expect(screen.getByText('里程核对')).toBeInTheDocument();
   expect(screen.getAllByText('历史证据').length).toBeGreaterThanOrEqual(1);
@@ -967,7 +968,7 @@ test('dashboard exposes vehicle data center capability matrix', async () => {
   cleanup();
 
   await renderDashboard();
-  fireEvent.click(screen.getByRole('button', { name: '导出原始记录' }));
+  fireEvent.click(screen.getByRole('button', { name: '历史查询导出' }));
   expect(window.location.hash.startsWith('#/history-query')).toBe(true);
   expect(new URLSearchParams(window.location.hash.split('?')[1] ?? '').get('tab')).toBe('raw');
   expect(new URLSearchParams(window.location.hash.split('?')[1] ?? '').get('includeFields')).toBe('true');
diff --git a/vehicle-data-platform/docs/fleet-platform-product-research.md b/vehicle-data-platform/docs/fleet-platform-product-research.md
new file mode 100644
index 00000000..438c34f4
--- /dev/null
+++ b/vehicle-data-platform/docs/fleet-platform-product-research.md
@@ -0,0 +1,23 @@
+# 车辆数据中台产品化参考
+
+## 参考产品共性
+
+- Samsara、Geotab、Verizon Connect、Motive 这类车队平台都把实时车辆位置放在主入口，地图是调度、监控和异常处置的第一视角。
+- 主导航通常围绕车辆业务组织：实时地图、车辆/资产、轨迹回放、告警、安全或维护、报表统计，而不是围绕接入协议组织。
+- 历史数据查询通常服务于 trip history、route replay、reports 和 alerts 的复核，原始接入数据不应成为客户主路径。
+- 告警和通知需要从“发现异常”延伸到“责任人、升级、闭环”，而不是只展示技术链路状态。
+- 运维链路、消息队列、存储状态适合放在内部视图，作为客户问题排查的支撑层。
+
+## 本项目采用的产品原则
+
+- 三个接入来源只是数据通道，最终服务对象是车辆。
+- 第一屏必须回答客户最关心的问题：有多少车在线、车在哪里、哪些车异常、如何按时间复盘。
+- 车辆服务主路径固定为：车辆地图 -> 实时监控 -> 轨迹回放 -> 里程统计 -> 历史查询导出 -> 告警通知。
+- 自定义时间窗要贯穿轨迹、里程、历史查询和告警，避免用户在多个页面重复录入条件。
+- 协议、来源覆盖、Kafka、Redis、TDEngine、MySQL 等信息只在内部运维或复核层展示。
+
+## 当前迭代落点
+
+- 首页保留客户主路径：实时地图总览、车辆服务指挥台、自定义时间监控。
+- 重复入口、KPI 和辅助服务收进“更多车辆服务入口”。
+- 来源覆盖、地图配置、告警预览和链路状态继续放在“运维和依据层”折叠区。