diff --git a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
index f3370217..7d668791 100644
--- a/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Dashboard.tsx
@@ -1547,6 +1547,42 @@ export function Dashboard({
       onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
     }
   ];
+  const onlineVehicleCount = serviceSummary?.onlineVehicles ?? summary?.onlineVehicles ?? 0;
+  const missingLocationCount = Math.max(onlineVehicleCount - commandLocatedCount, 0);
+  const vehiclePriorityQueue = [
+    {
+      title: '告警待处理',
+      value: `${formatCount(summary?.issueVehicles)} 辆`,
+      detail: highPriorityIssue ? `${qualityIssueLabel(highPriorityIssue.issueType)} / ${priorityIssueVehicleLabel(highPriorityIssue)}` : '暂无高优先级告警，保持日常巡检。',
+      action: '告警事件',
+      color: (summary?.issueVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenQuality(highPriorityIssue?.issueType ? { issueType: highPriorityIssue.issueType } : {})
+    },
+    {
+      title: '无有效定位',
+      value: `${missingLocationCount.toLocaleString()} 辆`,
+      detail: '在线车辆缺少有效坐标时，客户无法完成地图看车和轨迹复盘。',
+      action: '打开地图',
+      color: missingLocationCount > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenMap({ online: 'online' })
+    },
+    {
+      title: '身份未绑定',
+      value: `${formatCount(serviceSummary?.identityRequiredVehicles)} 辆`,
+      detail: '已有数据但无法归并到 VIN，会影响车辆服务、统计和导出。',
+      action: '维护绑定',
+      color: (serviceSummary?.identityRequiredVehicles ?? 0) > 0 ? 'orange' as const : 'green' as const,
+      onClick: () => onOpenVehicles({ serviceStatus: 'identity_required' })
+    },
+    {
+      title: '暂无数据',
+      value: `${formatCount(serviceSummary?.noDataVehicles)} 辆`,
+      detail: '车辆没有形成实时、轨迹或历史证据，优先确认平台转发。',
+      action: '车辆列表',
+      color: (serviceSummary?.noDataVehicles ?? 0) > 0 ? 'red' as const : 'green' as const,
+      onClick: () => onOpenVehicles({ serviceStatus: 'no_data' })
+    }
+  ];
   const customerNextActions = [
     {
       level: (summary?.issueVehicles ?? 0) > 0 ? '优先' : '巡检',
@@ -1842,6 +1878,31 @@ export function Dashboard({
                 ))}
               </div>
             </div>
+            <div className="vp-vehicle-priority-queue">
+              <div className="vp-vehicle-priority-queue-head">
+                <div>
+                  <Typography.Text strong>车辆运营优先级队列</Typography.Text>
+                  <Typography.Text type="secondary">先处理影响客户看车、查轨迹、算里程和收通知的问题车辆。</Typography.Text>
+                </div>
+                <Tag color="blue">按车辆问题排序</Tag>
+              </div>
+              <div className="vp-vehicle-priority-queue-grid">
+                {vehiclePriorityQueue.map((item) => (
+                  <button
+                    key={item.title}
+                    type="button"
+                    className="vp-vehicle-priority-queue-item"
+                    onClick={item.onClick}
+                    aria-label={`车辆运营优先级队列 ${item.title} ${item.value} ${item.action}`}
+                  >
+                    <Tag color={item.color}>{item.title}</Tag>
+                    <strong>{item.value}</strong>
+                    <span>{item.detail}</span>
+                    <em>{item.action}</em>
+                  </button>
+                ))}
+              </div>
+            </div>
             <div className="vp-fleet-monitor-panel-head">
               <Typography.Text strong>今日先处理</Typography.Text>
               <Button size="small" theme="light" type="primary" onClick={copyCustomerServiceGuide}>复制说明</Button>
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 2c5b342c..2ca162cb 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -672,6 +672,82 @@ body {
   line-height: 18px;
 }
 
+.vp-vehicle-priority-queue {
+  padding: 12px;
+  border: 1px solid rgba(255, 127, 0, 0.2);
+  border-radius: var(--vp-radius);
+  background: #fffaf3;
+  display: grid;
+  gap: 10px;
+}
+
+.vp-vehicle-priority-queue-head {
+  display: flex;
+  align-items: flex-start;
+  justify-content: space-between;
+  gap: 12px;
+}
+
+.vp-vehicle-priority-queue-head > div {
+  display: grid;
+  gap: 2px;
+}
+
+.vp-vehicle-priority-queue-head .semi-typography-secondary {
+  font-size: 12px;
+  line-height: 18px;
+}
+
+.vp-vehicle-priority-queue-grid {
+  display: grid;
+  grid-template-columns: repeat(2, minmax(0, 1fr));
+  gap: 8px;
+}
+
+.vp-vehicle-priority-queue-item {
+  min-height: 118px;
+  padding: 10px 12px;
+  border: 1px solid rgba(255, 127, 0, 0.2);
+  border-radius: 8px;
+  background: #fff;
+  color: inherit;
+  cursor: pointer;
+  font: inherit;
+  text-align: left;
+  display: grid;
+  gap: 7px;
+  align-content: start;
+}
+
+.vp-vehicle-priority-queue-item:hover,
+.vp-vehicle-priority-queue-item:focus-visible {
+  border-color: rgba(255, 127, 0, 0.48);
+  box-shadow: 0 0 0 3px rgba(255, 127, 0, 0.08);
+  outline: none;
+}
+
+.vp-vehicle-priority-queue-item strong {
+  color: var(--vp-text);
+  font-size: 18px;
+  line-height: 24px;
+  font-weight: 700;
+}
+
+.vp-vehicle-priority-queue-item span {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-vehicle-priority-queue-item em {
+  color: var(--vp-primary);
+  font-size: 12px;
+  font-style: normal;
+  font-weight: 700;
+  line-height: 18px;
+}
+
 .vp-fleet-next-actions {
   display: grid;
   gap: 9px;
@@ -8237,6 +8313,7 @@ button.vp-realtime-command-item:focus-visible {
   .vp-customer-cockpit-actions,
   .vp-customer-vehicle-monitor,
   .vp-customer-vehicle-monitor-grid,
+  .vp-vehicle-priority-queue-grid,
   .vp-customer-cockpit .semi-card-body,
   .vp-customer-cockpit-metrics,
   .vp-customer-cockpit-trust,
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index dec9052f..f44a9ddc 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -829,6 +829,12 @@ test('dashboard exposes vehicle data center capability matrix', async () => {
   expect(screen.getByRole('button', { name: '客户问题处理台 轨迹能不能回放 打开轨迹回放' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户问题处理台 需要导出哪些证据 查询历史导出' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户问题处理台 哪些车需要通知处理 查看告警事件' })).toBeInTheDocument();
+  expect(screen.getByText('车辆运营优先级队列')).toBeInTheDocument();
+  expect(screen.getByText('先处理影响客户看车、查轨迹、算里程和收通知的问题车辆。')).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆运营优先级队列 告警待处理 7 辆 告警事件' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆运营优先级队列 无有效定位 208 辆 打开地图' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆运营优先级队列 身份未绑定 9 辆 维护绑定' })).toBeInTheDocument();
+  expect(screen.getByRole('button', { name: '车辆运营优先级队列 暂无数据 461 辆 车辆列表' })).toBeInTheDocument();
   expect(screen.getByText('今日先处理')).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '车辆运营建议 先处理告警车辆 进入告警' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '车辆运营建议 选择一辆车复盘 车辆中心' })).toBeInTheDocument();