diff --git a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
index fff84303..eec7f65f 100644
--- a/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
+++ b/vehicle-data-platform/apps/web/src/pages/Realtime.tsx
@@ -990,6 +990,10 @@ export function Realtime({
     { label: '有效定位', value: locatedCount.toLocaleString(), color: locatedCount > 0 ? 'green' as const : 'orange' as const, helper: `定位率 ${formatPercent(locatedRate)}` },
     { label: '需关注', value: mapAttentionRows.length.toLocaleString(), color: mapAttentionRows.length > 0 ? 'orange' as const : 'green' as const, helper: `${staleCount.toLocaleString()} 辆更新超时` }
   ];
+  const realtimePriorityRows = mapAttentionRows.slice(0, 4);
+  const realtimePrioritySummary = realtimePriorityRows.length > 0
+    ? `${realtimePriorityRows.length.toLocaleString()} 辆优先处置`
+    : '暂无阻断';
   const missingCoordinateCount = Math.max(0, rows.length - locatedCount);
   const selectedVehicleProtocol = selectedMapRow ? filters.protocol || selectedMapRow.primaryProtocol || '' : '';
   const selectedVehicleLabel = selectedMapRow?.plate || selectedMapRow?.vin || '未选择车辆';
@@ -2210,6 +2214,54 @@ export function Realtime({
           ))}
         </div>
       </section>
+      <section className="vp-realtime-priority-board" aria-label="实时处置优先级">
+        <div className="vp-realtime-priority-summary">
+          <Space wrap>
+            <Tag color="blue">实时处置优先级</Tag>
+            <Tag color={realtimePriorityRows.length > 0 ? 'orange' : 'green'}>{realtimePrioritySummary}</Tag>
+            <Tag color="grey">当前页 {rows.length.toLocaleString()} 辆</Tag>
+          </Space>
+          <Typography.Title heading={5} style={{ margin: 0 }}>
+            按客户影响排序：先处理不能看车、定位无效、数据通道不完整和更新超时的车辆。
+          </Typography.Title>
+          <Typography.Text type="secondary">
+            这不是运维协议清单，而是实时运营的处置队列；每辆车都能直接进入告警、轨迹和车辆档案。
+          </Typography.Text>
+        </div>
+        <div className="vp-realtime-priority-grid">
+          {realtimePriorityRows.length === 0 ? (
+            <div className="vp-realtime-priority-empty">
+              <Tag color="green">实时稳定</Tag>
+              <strong>当前筛选范围暂无优先处置车辆</strong>
+              <span>继续保持自动刷新，并用地图、时间窗和导出能力支撑客户问询。</span>
+            </div>
+          ) : realtimePriorityRows.map((row, index) => {
+            const label = row.plate || row.vin || '未知车辆';
+            const protocol = filters.protocol || row.primaryProtocol || '';
+            const issueText = realtimeIssueLabels(row).join('；');
+            return (
+              <article key={`${row.vin}-${row.primaryProtocol}-realtime-priority`} className="vp-realtime-priority-item">
+                <div className="vp-realtime-priority-rank">{index + 1}</div>
+                <div className="vp-realtime-priority-main">
+                  <Space wrap>
+                    <Tag color={vehicleServiceStatus(row).color}>{vehicleServiceStatus(row).label}</Tag>
+                    <Tag color={dataFreshness(row).color}>{dataFreshness(row).label}</Tag>
+                    <Tag color={isValidCoordinate(row) ? 'green' : 'orange'}>{isValidCoordinate(row) ? '有定位' : '无定位'}</Tag>
+                  </Space>
+                  <strong>{label}</strong>
+                  <span>{issueText}</span>
+                  <small>{row.vin} / {protocol || '全部数据通道'} / {row.lastSeen || '-'}</small>
+                </div>
+                <div className="vp-realtime-priority-actions">
+                  <button type="button" onClick={() => onOpenQuality?.({ keyword: row.vin, protocol })} disabled={!onOpenQuality || !canOpenVehicle(row.vin)} aria-label={`实时处置优先级 ${index + 1} ${label} 查看告警`}>查看告警</button>
+                  <button type="button" onClick={() => onOpenHistory?.(row.vin, protocol)} disabled={!canOpenVehicle(row.vin)} aria-label={`实时处置优先级 ${index + 1} ${label} 轨迹回放`}>轨迹回放</button>
+                  <button type="button" onClick={() => onOpenVehicle(row.vin, protocol)} disabled={!canOpenVehicle(row.vin)} aria-label={`实时处置优先级 ${index + 1} ${label} 车辆档案`}>车辆档案</button>
+                </div>
+              </article>
+            );
+          })}
+        </div>
+      </section>
       <Card bordered className="vp-realtime-customer-board" bodyStyle={{ padding: 0 }}>
         <div className="vp-realtime-customer-summary">
           <Space wrap>
diff --git a/vehicle-data-platform/apps/web/src/styles/global.css b/vehicle-data-platform/apps/web/src/styles/global.css
index 83b4389a..b1fe55ec 100644
--- a/vehicle-data-platform/apps/web/src/styles/global.css
+++ b/vehicle-data-platform/apps/web/src/styles/global.css
@@ -2732,6 +2732,138 @@ body {
   line-height: 18px;
 }
 
+.vp-realtime-priority-board {
+  margin-bottom: 16px;
+  border: 1px solid rgba(255, 122, 69, 0.22);
+  border-radius: var(--vp-radius);
+  background: #fff;
+  display: grid;
+  grid-template-columns: minmax(300px, 0.48fr) minmax(0, 1.52fr);
+  overflow: hidden;
+  box-shadow: var(--vp-shadow-sm);
+}
+
+.vp-realtime-priority-summary {
+  padding: 18px;
+  border-right: 1px solid var(--vp-border);
+  background: #fff8f3;
+  display: grid;
+  gap: 12px;
+  align-content: start;
+}
+
+.vp-realtime-priority-summary .semi-typography-secondary {
+  font-size: 13px;
+  line-height: 20px;
+}
+
+.vp-realtime-priority-grid {
+  min-width: 0;
+  padding: 14px;
+  display: grid;
+  gap: 10px;
+}
+
+.vp-realtime-priority-item {
+  min-width: 0;
+  padding: 12px;
+  border: 1px solid rgba(255, 122, 69, 0.22);
+  border-radius: 8px;
+  background: #fffdfb;
+  display: grid;
+  grid-template-columns: 36px minmax(0, 1fr) auto;
+  gap: 12px;
+  align-items: center;
+}
+
+.vp-realtime-priority-rank {
+  width: 32px;
+  height: 32px;
+  border-radius: 8px;
+  background: #fff1e8;
+  color: #d25f00;
+  font-size: 15px;
+  font-weight: 800;
+  line-height: 32px;
+  text-align: center;
+}
+
+.vp-realtime-priority-main {
+  min-width: 0;
+  display: grid;
+  gap: 6px;
+}
+
+.vp-realtime-priority-main strong {
+  color: var(--vp-text);
+  font-size: 17px;
+  line-height: 23px;
+  word-break: break-word;
+}
+
+.vp-realtime-priority-main span,
+.vp-realtime-priority-main small {
+  color: var(--vp-text-muted);
+  font-size: 12px;
+  line-height: 18px;
+  word-break: break-word;
+}
+
+.vp-realtime-priority-actions {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 8px;
+  justify-content: flex-end;
+}
+
+.vp-realtime-priority-actions button {
+  min-height: 30px;
+  padding: 0 10px;
+  border: 1px solid rgba(22, 100, 255, 0.22);
+  border-radius: 8px;
+  background: #f8fbff;
+  color: var(--vp-primary);
+  cursor: pointer;
+  font: inherit;
+  font-size: 12px;
+  font-weight: 700;
+}
+
+.vp-realtime-priority-actions button:hover,
+.vp-realtime-priority-actions button:focus-visible {
+  border-color: rgba(22, 100, 255, 0.45);
+  background: #eef5ff;
+  outline: none;
+}
+
+.vp-realtime-priority-actions button:disabled {
+  cursor: not-allowed;
+  opacity: 0.55;
+}
+
+.vp-realtime-priority-empty {
+  min-height: 118px;
+  padding: 14px;
+  border: 1px solid rgba(67, 160, 71, 0.2);
+  border-radius: 8px;
+  background: #f8fff8;
+  display: grid;
+  gap: 8px;
+  align-content: center;
+}
+
+.vp-realtime-priority-empty strong {
+  color: var(--vp-text);
+  font-size: 17px;
+  line-height: 24px;
+}
+
+.vp-realtime-priority-empty span {
+  color: var(--vp-text-muted);
+  font-size: 13px;
+  line-height: 20px;
+}
+
 .vp-realtime-customer-board {
   margin-bottom: 16px;
   overflow: hidden;
@@ -10159,6 +10291,7 @@ button.vp-realtime-command-item:focus-visible {
   .vp-time-delivery-grid,
   .vp-realtime-command-center,
   .vp-realtime-command-center-grid,
+  .vp-realtime-priority-board,
   .vp-realtime-customer-board .semi-card-body,
   .vp-realtime-question-board,
   .vp-realtime-question-grid,
@@ -10357,6 +10490,18 @@ button.vp-realtime-command-item:focus-visible {
     grid-template-columns: 1fr;
   }
 
+  .vp-realtime-priority-item {
+    grid-template-columns: 1fr;
+  }
+
+  .vp-realtime-priority-rank {
+    width: 100%;
+  }
+
+  .vp-realtime-priority-actions {
+    justify-content: flex-start;
+  }
+
   .vp-map-commandbar,
   .vp-mileage-console-head,
   .vp-map-canvas-toolbar {
diff --git a/vehicle-data-platform/apps/web/src/test/App.test.tsx b/vehicle-data-platform/apps/web/src/test/App.test.tsx
index 8b3be0d5..ccfa20e7 100644
--- a/vehicle-data-platform/apps/web/src/test/App.test.tsx
+++ b/vehicle-data-platform/apps/web/src/test/App.test.tsx
@@ -9878,6 +9878,12 @@ test('realtime page prioritizes customer vehicle monitoring command center', asy
   expect(screen.getByRole('button', { name: '客户实时监控总控台 轨迹复盘 粤A实时1 轨迹回放' })).toBeInTheDocument();
   expect(screen.getByRole('button', { name: '客户实时监控总控台 导出交付 2 当前页 导出CSV' })).toBeInTheDocument();
   expect(screen.getByText('来源证据仅用于可信度判断：JT808 / GB32960')).toBeInTheDocument();
+  expect(screen.getByText('实时处置优先级')).toBeInTheDocument();
+  expect(screen.getByText('按客户影响排序：先处理不能看车、定位无效、数据通道不完整和更新超时的车辆。')).toBeInTheDocument();
+  expect(screen.getAllByText('粤A实时2').length).toBeGreaterThanOrEqual(1);
+  expect(screen.getAllByText((content) => content.includes('坐标无效')).length).toBeGreaterThanOrEqual(1);
+  expect(screen.getAllByText((content) => content.includes('缺少 GB32960')).length).toBeGreaterThanOrEqual(1);
+  expect(screen.getByRole('button', { name: '实时处置优先级 1 粤A实时2 查看告警' })).toBeInTheDocument();
 });
 
 test('frames realtime page as one vehicle service with source evidence', async () => {